Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
Green building revolution could be a $1,8trn market opportunity
A new World Economic Forum report outlines a roadmap for transforming the global building sector to combat climate change and protect biodiversity. Amid rapid urbanisation worldwide, primarily driven by emerging economies, the report presents a timely case for the...
Global miners need to invest for growth and transformation
The global mining industry faced a challenge in 2023 that was both unprecedented and familiar. The financial performance of the world's Top 40 mining companies was squeezed by falling commodity prices and rising costs which resulted in revenues falling more than 7% -...
Campus Ethernet switch revenues hit two-year low
Worldwide Campus Switch revenues dropped by 23% year-over-year (Y/Y) in the first quarter of 2024, according to a new report from Dell'Oro Group. The only two vendors that grew Campus Switch revenues Y/Y in 1Q 2024 were Arista and Ubiquiti. "Vendor backlogs of campus...
Browser battle heats up
When it comes to the battle of the browsers, user preferences in dynamic nature and the tech landscape's ongoing evolution have seen Chrome's usage surge by 13% and Apple's Safari experience a 10% drop in user bases in the past year, according to Stocklytics.com....
Dubai, Mauritius top destinations for SA travelers
The travel sector in 2024 is breaking boundaries. This year consumer spending on travel is robust with significant increases in passenger traffic, according to the latest global report from the Mastercard Economics Institute. Despite fluctuating exchange rates and...
Vodacom reaches 1m free education users
Through a partnership with online education provider Upskillist, Vodacom has surpassed 1-million customer activations of free online courses. Forming part of the VodaBucks Rewards Programme, the Upskillist offering gives eligible Vodacom customers access to a free...
#cocreate Circular Design Challenge 2024 launches
The Mission Network of the Kingdom of the Netherlands in South Africa (#cocreateSANL), in collaboration with the Craft and Design Institute (CDI), has launched the #cocreate Circular Design Challenge 2024. The Challenge invites all passionate Cape Town innovators,...
Marginal salary recovery in May
In May 2024, the average nominal salary, as measured by the BankservAfrica Take-home Pay Index (BTPI), showed a partial recovery to once again beat levels from a year ago. "The nominal take-home pay reached R15 888 in May, showing a 10% improvement on year-ago...
More News Today
Infobip completes Peerless Network acquisition
Infobip has completed the purchase of global voice over Internet Protocol (VoIP) provider Peerless Network, having received federal and state level regulatory approvals. The acquisition enhances Infobip's presence in the U.S. and enables the firm to expand its voice...
SAVCA calls for Industry Awards nominations
In these turbulent economic times, successful businesses and entrepreneurs are arguably among Africa's most valuable resources. It is estimated that small enterprises employ between 50 and 60% of South Africa's workforce and are responsible for a quarter of job growth...
Digital Realty completes Teraco acquisition
Teraco Data Environments, the leading provider of colocation data centres and interconnection platforms in Africa, has announced the successful completion of the previously announced agreement by Digital Realty, the largest global provider of cloud and carrier-neutral...
Equity-based crowdfunding platform facilitates global investment into African businesses
Quality African businesses with growth prospects that seek funding can now raise capital via an innovative crowdfunding platform, GoGetta. Local and international angel and venture capital investors can now select vetted opportunities and invest quickly and securely...
How to win the war for tech talent
The war for tech and digital talent is relentless right now. Digital transformation strategies are being implemented globally across every sector. By Jonah Naidoo, CEO of Mindworx Locally, financial services firms are aggressively designing and developing disruptive...
SASE: driving a strategic approach to infrastructure investment
A more holistic view of IT architecture, encompassing cloud, security and your network, can transform your organisation. By David Pratt, head of discovery practice at BT Consulting The past few years have been challenging for IT departments due to the pressure to...
Healthcare sector must prioritise modern data protection
The pandemic has put a significant strain on all industry sectors none more so than in healthcare where there was a need to adopt more data-driven planning and decision-making at lightning speed. By Chris Norton, regional director: Africa at Veeam Software At a time...
Stay cyber safe as you get on the road again
The lifting of Covid-19 restrictions has seen travel volumes soaring again, as tourists set out on long-awaited holidays and businesspeople revisit regions and clients they could not access during lockdowns. With this increase in mobility has come an increase in...
Leading HR professionals are switching to the digital revolution
HR directors and managers are currently navigating an increasingly complex business environment as HR ecosystems expand with the demands of evolving workplace dynamics. By Hope Lukoto, chief human resource officer at BCX This recent paradigm shift is redefining...
The future contact centre agent will be an experience consultant
A good customer experience leaves people feeling heard and appreciated. Give customers a great experience, and they'll buy more, be more loyal and share their experience with friends. By Marthle du Plessis, PwC Africa's workforce of the future lead That's what every...
Integrations Developer – Western Cape Cape Town
Experience:3+ years of experience in systems integration and API development. Experience with message queuing and real-time integrations Soft Skills:Excellent problem-solving and analytical skills. Strong communication skills and ability to work in a team environment....
Senior Kubernetes and Cloud Engineer – Gauteng Midrand
Company: Kapsch SA Location: Kapsch TrafficCom South Africa | CenturionPosition: Senior Kubernetes and Cloud EngineerPosition OverviewAs a Senior Kubernetes and Cloud Engineer at Kapsch, you will play a critical role in designing, deploying, and maintaining scalable,...
Software Support Technician
ENVIRONMENT:A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE
THE POSITION IS OPEN TO THE JOHANNESBURG REGION - PRETORIA- DURBAN OR CAPE TOWN!!!!! A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated...
Mid-Senior C# Full Stack Developer (Stellenbosch Hybrid)
ENVIRONMENT:A Mid-Senior C# Full Stack Developer is sought by a Cloud Solutions & IT Consultancy to join its team. They help companies in the financial, banking, and Crypto industries scale new and existing systems by assisting with key architecture, development,...
Software Support Technician – Western Cape Cape Town
ENVIRONMENT:A customer-centric & solutions-driven Software Support Technician is sought by an innovative Software Specialist catering a suite of products to the Courier sector. You will be expected to support the customer base with any application based technical...
SOFTWARE DEVELOPER – PYTHON-DJANGO NOT NEGOTIABLE – Western Cape Cape Town CBD
THE POSITION IS OPEN TO THE JOHANNESBURG REGION - PRETORIA- DURBAN OR CAPE TOWN!!!!! A cutting-edge web-based application that gives companies all the tools to manage their share incentive plans. Our client has an exciting position for a go-getter and highly-motivated...
Mid-Senior C# Full Stack Developer (Stellenbosch Hybrid) – Western Cape Stellenbosch
ENVIRONMENT:A Mid-Senior C# Full Stack Developer is sought by a Cloud Solutions & IT Consultancy to join its team. They help companies in the financial, banking, and Crypto industries scale new and existing systems by assisting with key architecture, development,...
Snr Control Software Engineer
A well-established engineering, science and construction business is seeking to appoint a Snr Control Software Engineer. The Senior Control Software Engineer plans, implements, modifies, administers and evaluates Control and Data Acquisition (SCADA)software and...
Junior Software Developer (Java) (CH1084)
Our client, a leading payment aggregator and provider of secure payments solutions, is looking for an Junior Level Java Software Developer to join their team in Stellenbosch. This is a hybrid role.Responsibilities include:The role of Developer is divided into the...
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