Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
Brace for severe solar storms tonight
NOAA's Space Weather Prediction Center (SWPC) -- a division of the National Weather Service -- is monitoring the sun following a series of solar flares and coronal mass ejections (CMEs) that began on May 8. Space weather forecasters have issued a Severe (G4)...
Escalating fraud an increased risk for all South Africans
The South African fraud landscape has increased steadily over the past five years, making this one of the top risks South Africans face daily, according to the Southern African Fraud Prevention Service (SAFPS). "This increase is alarming and indicative of how South...
Data will ‘make or break’ workers’ trust in AI
A Salesforce survey of nearly 6 000 global knowledge workers suggests that AI has a data problem. Nearly six in 10 AI users say it's difficult to get what they want out of AI right now, with more than half claiming they don't trust the data used to train today's AI...
The impact of GenAI on procurement
By 2027, 50% of organisations will support supplier contract negotiations through the use of artificial intelligence (AI)-enabled contract risk analysis and editing tools, says Gartner. According to its recent survey of 101 procurement leaders, conducted in November...
Telcos could be left behind with network APIs
This year has finally seen Network Application Programming Interfaces (APIs) gain commercial traction for both mobile and fixed networks in multiple markets across the globe - mobile network operators across Europe, Asia, and the Americas have latched on to the GSMA...
Giant carbon removal plant goes live
The largest direct air capture and storage plant for carbon removal, named Mammoth, has started operating in Iceland. Climeworks broke ground on Mammoth in June 2022. The plant is built in a modular design, with 12 of its total 72 collector containers currently...
Air travel industry improves baggage handling
The International Air Transport Association (IATA) has released a global progress report on the implementation of baggage tracking. Focused on IATA Resolution 753, which requires tracking baggage at acceptance, loading, transfer and arrival, the survey of 155 airlines...
Young scientists gear up for Regeneron science fair
A group of six young scientists from South Africa are set to showcase their scientific brilliance at the world's largest pre-college Science, Technology, Engineering and Mathematics (STEM) competition in Los Angeles, California. The youngsters got the opportunity to...
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Are our networks ready for the metaverse?
Heralded as the next frontier of the Internet, the metaverse is the vision of a persistent 3D virtual world where we can explore and interact with others as avatars, whether for work or entertainment, using virtual reality (VR) and augmented reality (AR) headsets. By...
Securing the perimeter is not enough to protect your data
Despite the fact that it is a decades-old exploit, phishing remains a top threat to organisations today. Bad actors looking to steal personal information and credentials will use phishing scams because they are simple and effective, and once they have access, they can...
Gender equality in corporate leadership is not an obscure and idealistic concept
Companies that value and invest in the development of female talent are 45% more likely to report improved market share, according to worldwide research conducted by PwC. There is therefore a strong business case to be made for more diverse representation in the...
Insurers find multi-factor authentication is good for more than just security
The insurance industry has always been quick to secure their customers' assets - after all, their business depends on it. In today's data-driven era, however, the world has come to realise that personal and financial information can be as valuable and therefore...
Data is always your responsibility
Nigeria is undergoing significant digital transformation, driven by government initiatives and accelerated by the Covid-19 pandemic. The adoption of cloud-based solutions has been at the heart of this, and Microsoft Office 365 (O365) is one of the most widely deployed...
Extreme stress has become the pandemic of 2022
Covid-19 is leaving a traumatic mark on employees, regardless of whether they work from home or the office. A recent study undertaken by IQbusiness found that more than 66% of office-based employees may be suffering from excessive stress, anxiety and depression. The...
The future looks bright for tech in Africa
The recently-concluded fourth edition of Africa Tech Summit held in Nairobi was a major eye-opener, given the rich menu of presentations and networking opportunities it offered. By Angel Jones, CEO of the Homecoming Revolution Group The summit, held under three tracks...
HPE GreenLake delivers choice, simplicity
Hewlett Packard Enterprise has announced significant advancements to HPE GreenLake, it flagship offering that enables organisations to modernise applications and data, from edge to cloud. The hybrid cloud platform now includes a unified operating experience, new cloud...
Vodacom invest R430m to expand rural connectivity in the Eastern Cape
Vodacom has spent more than R430-million in the past year in improving network experience and extending coverage in the Eastern Cape. A large portion of this investment has been allocated to providing broadband connectivity in rural areas in the region to enable...
Lenovo delivers future-ready IT infrastructure for midsize companies
Lenovo recently introduced newly-customised IT infrastructure solutions for midsize businesses, with a complete series of easy-to-use solutions and services to help them achieve intelligent transformation and grow their business. Midsize businesses make up the...
IT Business Analyst (BPM) / BA (contract- hybrid) TB – Gauteng Pretoria
Job functions:The main purpose of this position is to conduct business analysis services in a manner that is suitable for the Business Process Management (BPM) domain; this includes but is not limited to: Providing end-to-end mapping, modelling, analysis and maturity...
Fullstack C# Developer
Our clients are looking for a dedicated individual to own the role, manage traffic for development-related tasks, manage internal and external client expectations and maintain their software using C#, JavaScript and SQL Server on which many of their colleagues and...
Data Scientist – Gauteng Gauteng
We are seeking a talented and analytical Data Scientists to join our dynamic data team. The ideal candidate will have a strong foundation in data science methodologies, hands-on experience with data analysis, and the ability to derive actionable insights from complex...
Intermediate – Senior .Net Developer – Gauteng Johannesburg Region
Remote working opportunity for a ASP.Net Developer. Blazor experience advantageous. Key Requirements Relevant IT qualification advantageous.3+ Years of active development experience in below technologies..NET 8 (version 5+ will be considered)C# ASP.NET WebApi (Entity...
IT Desktop Support Technician – Onsite
Role: IT Desktop Support Technician - OnsiteLocation: Kya Sand, JohannesburgJoin a leading IT Managed Services company with a stellar 30-year track record of success! They are seeking an energetic Desk Top Support Technician to become a vital part of their dynamic and...
Technical Systems Engineer at Datonomy Solutions
We are looking for a Technical Systems Engineer to join our team based in Cape Town. The purpose of the Technical Systems Engineer is to effectively drive system availability, performing technical support and system administration activities, and providing efficient,...
Business & System Analyst
If you are a Business Systems Analyst looking for a new opportunity, this could be for you! Key Requirements Tertiary qualification (e.g Degree and/ or Post Graduate degree)Qualification in Salesforce Administration and/ or business analysis (e.g. certificate or...
IT Desktop Support Technician – Onsite – Gauteng Johannesburg
Role: IT Desktop Support Technician - OnsiteLocation: Kya Sand, JohannesburgJoin a leading IT Managed Services company with a stellar 30-year track record of success! They are seeking an energetic Desk Top Support Technician to become a vital part of their dynamic and...
Technical Systems Engineer at Datonomy Solutions – Western Cape Cape Town
We are looking for a Technical Systems Engineer to join our team based in Cape Town. The purpose of the Technical Systems Engineer is to effectively drive system availability, performing technical support and system administration activities, and providing efficient,...
Business & System Analyst – Western Cape Overberg
If you are a Business Systems Analyst looking for a new opportunity, this could be for you! Key Requirements Tertiary qualification (e.g Degree and/ or Post Graduate degree)Qualification in Salesforce Administration and/ or business analysis (e.g. certificate or...
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