AI search will play an outsize role in e-commerce
Digital commerce is undergoing a seismic transformation as generative AI platforms become mainstream discovery tools, according to Euromonitor International. Euromonitor International's Voice of the Consumer: Lifestyles Survey 2025 finds that over half of consumers...
Humans will be more cost-effective than GenAI for CX
By 2030, cost per resolution for generative AI (GenAI) will exceed $3, higher than many B2C offshore human agents, according to Gartner. Rising data center costs, a pivot from subsidised growth to profitability for AI vendors, and increasingly complex use cases that...
Companies looking for investment opportunities in AI
As artificial intelligence (AI) discussions continue to generate a buzz across industries, companies are increasingly exploring investments to harness its transformative potential. And one of the more prominent areas of discussion involves investment opportunities...
Ethernet switch market soars on datacentre boom
The worldwide Ethernet switch market recorded $11,7-billion in revenue in the first quarter of 2025 (1Q25) - a 32,3% YoY increase - fueled by strong growth in the datacentre portion of the market as hyperscalers and cloud service providers build out infrastructure...
Enterprise WLAN market continues to reset
The enterprise worldwide wireless local area network (WLAN) market grew 10,6% in the first quarter of 2025 (1Q25) compared to 1Q24 to reach $2,3-billion as the market’s growth momentum continued from the previous quarter, according to IDC’s Worldwide Quarterly WLAN...
Biggest-ever data breach exposed
What’s believed to be the single biggest data breach ever – a massive 16-billion records - has been exposed. Investigators at Cybernews, which uncovered the breach, believe the records are scattered across 30 different databases, and some records are or might be...
How to stay on top of data and analytics trends
Going forward, half of business decisions will be augmented or automated by AI agents; executive AI literacy will drive higher financial performance; and critical failures in managing synthetic data will risk AI governance, model accuracy and compliance. These are...
Astronomers find ‘missing’ matter
Astronomers have discovered a huge filament of hot gas bridging four galaxy clusters. At 10-times as massive as our galaxy, the thread could contain some of the Universe’s ‘missing’ matter, addressing a decades-long mystery. The astronomers used the European Space...
Africa leads in digital asset adoption
Africa holds a dominant position in global digital assets adoption, with the continent leading worldwide Stablecoin adoption at 9,3% and hosting an estimated 54-million digital assets customers. This is among the findings in what is believed to be the first...
Resilience vital as SA’s supply chains come under pressure
As the global economy reels from yet another round of trade shocks, South Africa’s supply chains are once again caught in the crosshairs of disruption. A recent US court decision to overturn former President Donald Trump’s tariffs has triggered confusion among global...
More News Today
Is automation making contact centre agents redundant?
If you watch the customer service space closely, you may have noticed that in late November, US-based low-cost carrier Frontier Airlines shut down its customer service phone line. Anyone with a query or dispute has to now rely on a chatbot on the airline's website, a...
Sound records management fundamental for good governance
Information and records are the lifeblood of any organisation, large or small. Proper records management assists with preserving organisational content and serves as an institutional memory. This can ultimately help companies to manage their information more...
Women are leaving companies – how do we welcome them back?
When it comes to women and leadership, the paradox -- and the data -- are clear. By Linda Saunders, director: solution engineering at Salesforce South Africa Companies recruit men and women in near-equal numbers out of college. In fact, they've outnumbered men in the...
African fintech revolution leads the way for healthtech
Covid-19 had a profound impact on the globe, leading to changes both seismic and small in how we live our lives. The pandemic has also fueled a substantial increase in health and biotech investment across the globe. Bongani Sithole, CEO of Founders Factory Africa...
Online learning platform helps out at UJ
Cengage's MindTap platform is an online teaching and assessment tool that incorporates readings, multimedia, activities and assessment into a learning path that guides students through their course. Instructors can personalise the experience by customising Cengage...
Absa Group to list on A2X
Absa Group Limited will list its ordinary shares for trade on A2X Markets from 2 February 2023. Absa Group will retain its primary listing on the Johannesburg Stock Exchange and its issued share capital will not be affected by its secondary listing on A2X. There is no...
Investing in data integrity improves customer satisfaction
According to a June 2022 Spotlight report by the IDC, investments in technology to improve data integrity have positive impacts on a wide range of business metrics, with customer satisfaction topping the list of improvements at a significant 42%. By Gary Allemann, MD...
Deep tech trends to watch from SA entrepreneurs
Deep tech is described as technology that is based on scientific discovery or meaningful engineering innovation. It is often referred to as problem-solving technology. There is a lot more to it than what we see in the everyday technology industry. According to Boston...
How to create an easy and affordable payroll
Behind every good business is a great bookkeeper. Dee Hock, the founder of VISA, said it best: "Making good judgments when one has complete data, facts, and knowledge is not leadership - it's bookkeeping." By Sandra Crous, MD of PaySpace But providing bookkeeping and...
Whose fault is it when cloud security fails?
At least 95% of cloud security failures in the next three years will be the customer's fault, according to Gartner. By Marilyn Moodley, country leader for South Africa and WECA (West, East, Central Africa) at SoftwareOne Unsurprisingly, the biggest threat to security...
1st Line Desktop Support Engineer – KwaZulu-Natal Port Shepstone
Our client, a leading Manufacturing company based in Port Shepstone, is looking to fill the position of 1st Line Desktop Support Engineer. Purpose of the Role:The successful incumbent will provide first line IT, desktop and network support to all users. The incumbent...
Senior Data Technologist at Financial Intelligence Centre
JOB PURPOSE Responsible for scoping, sourcing/gathering, integrating and analyse complex financial, statistical and visual/spacial data to provide high-quality forensic evidence in support of the Financial Intelligence Centre's mandate. KEY PERFORMANCE AREAS • Data...
Automation and DevOps Engineer (Centurion)
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
Data Scientist (Consultancy based)
Our client, a leading provider in the Healthcare sector, is looking to fill the consulting position of Data Scientist (project-based consultancy). Scope of Engagement:This position is a project-based consultancy or fixed term contract role. The successful candidate is...
Senior Data Technologist at Financial Intelligence Centre – Gauteng Pretoria
JOB PURPOSE Responsible for scoping, sourcing/gathering, integrating and analyse complex financial, statistical and visual/spacial data to provide high-quality forensic evidence in support of the Financial Intelligence Centre's mandate. KEY PERFORMANCE AREAS • Data...
Automation and DevOps Engineer (Centurion) – Gauteng Centurion
ENVIRONMENT:A leading provider of Electronic Systems seeks the technical expertise of an Automation and DevOps Engineer who can understand complex systems and break down requirements into manageable components. The ideal candidate for this role will have the strategic...
Data Scientist (Consultancy based) – KwaZulu-Natal Durban
Our client, a leading provider in the Healthcare sector, is looking to fill the consulting position of Data Scientist (project-based consultancy). Scope of Engagement:This position is a project-based consultancy or fixed term contract role. The successful candidate is...
Storage Systems Engineer
A key role has opened for a Storage Systems Engineer to manage and optimise enterprise storage platforms supporting technical and operational infrastructure. This position is ideal for a systems-focused engineer with hands-on experience in storage administration,...
SAP Developer (Expert) 0242 TT
Deploy and manage Smart Maintenance app versions within SAP STARD and non-STARD environments.Identify and prepare SAP transport packages (TXE for R/3, PRD for S/4HANA).Conduct risk assessments and coordinate transport imports with plant representatives.Troubleshoot...
Project Manager (Petrochemical/EPC)
Our client, a leading player in the engineering and construction sector, is seeking a highly experienced and dynamic Project Manager to join their team. This role is critical for delivering high-value, complex projects within the petrochemical industry. If you are a...
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