These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Global Internet expands, but disparities remain
An estimated 5,5-billion people are online in 2024 - an increase of 227-million individuals based on revised estimates for 2023 - according to new figures from the International Telecommunication Union (ITU). The estimates featured in ITU's Facts and Figures 2024 show...
Financial pressures weigh on South Africans
The current situation of working South Africans is characterised by major financial pressures. But despite these considerable pressures, a strong sense of determination and optimism prevails. The use of earned wage access, buy-now-pay-later services, having...
Android growth in emerging markets fuels smartphones
Worldwide smartphone shipments are forecast to grow 6,2% year-over-year in 2024 to 1,24-billion units, according to the latest International Data Corporation (IDC) Worldwide Quarterly Mobile Phone Tracker. This strong growth follows two years of steep declines and is...
Metrics, analytics and reporting top priorities for CFOs
CFOs and finance leaders rate metrics, analytics and reporting as their top focus area for 2025 reflecting an emphasis on delivering insight to improve business performance, according to Gartner. The research group’s latest October 2024 survey of 251 CFOs showed that...
Why SA businesses need to prioritise cybersecurity
Eighty percent of South African businesses say they have experienced a cyberattack in the past year – but only 32% prioritise cybersecurity training among employees – according to new research from Vodacom Business. The company’s latest report, “Cybersecurity as an...
AI boosts Cyber Week sales
Cyber Week is expected to drive $311-billion in global sales as consumers eagerly await holiday deals - with the use of AI and agents set to influence up to 19% of those orders – according to a new report from Salesforce. The Salesforce Shopping Index - which analyses...
Device spending to hit all-time high next year
After fluctuating over the past three years, global spending on IT devices - including desktop PCs, laptops, tablets, mobile phones, and printers - has surged in 2024, rising by 6% year-over-year to $735-billion, according to research from Stocklytics.com. And this...
How spatial computing trends are unfolding
Spatial computing is transforming how businesses integrate digital and physical environments, propelled by advancements in immersive technologies, cloud computing, and artificial intelligence (AI). The growing interest is evident in company filings, which showcase a...
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Nucleus recognises Syspro in 2021 Nucleus Research ERP Technology Value Matrix
Syspro has retained its position as a leader in the 2021 Nucleus Research ERP Technology Value Matrix for the fifth consecutive year. Leading vendors were selected for their ability to accommodate the changing needs of organizations as they return to work, as well as...
Stefanutti Stocks moves cloud back home
The construction industry hasn't changed in centuries and is ultimately still laying bricks and building buildings. Construction giant Stefanutti Stocks has not only been able to transform the face of its IT department as an early adopter of the cloud but has also...
NFC versus QR code payments: there’s room for both
The last year-and-a-half has seen a rapid rise in all forms of contactless payments. For merchants across the globe, enabling these payments as a means to reduce surface contact has been a pandemic trading necessity. However, as time moves on, choosing which payment...
Kyocera adds intelligent A3 MFP TASKalfa devices
With disrupted business operations across industries and throughout the world, the pandemic has been a catalyst for transformation projects and expanding digital services. Kyocera has unveiled two new A3 colour multifunctional printers: the TASKalfa 3554ci and...
Generating Business Value through the Cloud
As the global Covid-19 crisis began to unfold in 2020, the cloud had to be ready and capable of scaling dramatically and reliably to meet massive, unplanned-for demand, as huge portions of everyday life were dumped onto cloud infrastructure overnight. By delivering on...
Continental uses supercomputer to drive basic research
Continental, the University of Southern Denmark (SDU) and the École Normale Supérieure de Lyon in France have received a grant worth 43-million core hours of supercomputer time for their joint basic research project. The project, which aims to drive fundamental...
Warm up those cold calls in the era of POPIA
The Protection of Personal Information Act (POPIA) has set down firm frameworks that companies have to abide by to avoid fines, criminal persecution and potential reputation loss. Breaching the rules and regulations outlined by this Act can have serious financial...
Navigating internet usage and safety against digital predators
Unfortunately, we face a grim reality around sexual abuse online against children. The question remains: How can parents identify and address the problem and how do we better navigate internet usage and safety for our children? By Richard Frost, head of network and...
Digital crucial for bridging the insurance gap
In South Africa, the divide between rural and urban citizens is significant. By Greg Gatherer, account manager of Liferay According to research from the Treasury Department, rural areas have much lower GDP per capita levels and higher rates of unemployment. They also...
Dismissing employees for not observing workplace Covid-19 protocols
Two recent decisions from labour dispute resolution forums have dealt with discipline of employees for failing to observe Covid-19 protocols - one dismissal was found to be fair while the other unfair. Understanding the circumstances and differentiators of these two...
Intermediate Full Stack Developer (Onsite) – Western Cape Cape Town
ENVIRONMENT:Our partner is a globally acknowledged business consulting firm with expertise in enterprise resource planning, corporate performance management, business intelligence, financial and costing principles, shared services, and employee performance management....
SQL Developer at QES
My client based in Cape Town (North) is currently sourcing a SQL Developer to join them on an independent contract basis Cape Town / Hybrid work model / Contract / Financial ServicesSourcing a SQL Developer to work within a development team to design and implement SQL...
Software Developer (Intermediate) at Parvana Recruitment
About our client:Our client is a highly successful SAAS development company focused on delivering innovative, bespoke solutions across a wide range of industries including logistics, supply chain and manufacturing. With a strong emphasis on customer satisfaction, they...
Software Engineer (Hybrid)
ENVIRONMENT:Our client seeks a Software Developer to join their team in Cape Town. They are a dynamic Software Development company specializing in bespoke software solutions, architecture consulting, and systems integration. The ideal candidate should have a strong...
SQL Developer at QES – Western Cape Bellville
My client based in Cape Town (North) is currently sourcing a SQL Developer to join them on an independent contract basis Cape Town / Hybrid work model / Contract / Financial ServicesSourcing a SQL Developer to work within a development team to design and implement SQL...
Software Developer (Intermediate) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a highly successful SAAS development company focused on delivering innovative, bespoke solutions across a wide range of industries including logistics, supply chain and manufacturing. With a strong emphasis on customer satisfaction, they...
Software Engineer (Hybrid) – Western Cape Cape Town
ENVIRONMENT:Our client seeks a Software Developer to join their team in Cape Town. They are a dynamic Software Development company specializing in bespoke software solutions, architecture consulting, and systems integration. The ideal candidate should have a strong...
Full Stack Developer
Join a global technology team delivering real-world, enterprise solutions with cutting-edge tools. Is this you? You're a hands-on developer with a passion for building scalable applications. You thrive in collaborative environments, enjoy problem-solving, and take...
IT Architect – Business and Data (Finance Treasury & IT)
Preferred Minimum Education and Experience Bachelor's Degree in in Information Systems/ Information Technology / Computer Science or related fieldTOGAF 9/10 Certification and Enterprise Architecture8 - 10 years in Enterprise Architecture Leadership and Doman Architect...
PHP / Laravel Developer
ENVIRONMENT:Our client is a full-service, integrated ad agency with offices in Cape Town and they're one of the largest independently owned agencies in South Africa. They're looking for a PHP Developer with experience in PHP, Laravel, and Node.js to join their team....
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