Companies should leverage speech analytics
Speech analytics delivers priceless customer information. The technology has been around for some time, yet is now gaining greater status in the contact centre due to smarter apps being developed in response to other current and major IT trends, in particular big...
Control logistics processes with information
Cargo transport in South Africa is an industry faced with a number of challenges. Companies in this sector have one overriding objective – move their cargo as fast as possible to where it is required. However, infrastructure problems make this a difficult task, and...
Yellowfin 7.1 analytics platform launches
Global business intelligence (BI) and analytics software vendor, Yellowfin, has launched the latest version of its BI platform, Yellowfin 7.1. Enhancements in Yellowfin 7.1 concentrated on extending three core technical areas, by boosting Location Intelligence...
Change business with operational analytics
As big data analytics moves beyond a buzzword in marketing circles, global enterprises are now also starting to see the potential value of turning analytics inward, to improve their own operations, says Ayanda Dlamini, business development manager at LGR. When...
Decision Inc acquires Dataways
Decision Inc. has completed its integration of the client base and staff of Dataways, a major Roambi partner, in a move that reinforces its strategy to provide clients across industry sectors with mobile business intelligence (BI) solutions. "This announcement sees...
Realtime business becomes a reality
For the past 20 years, readers and viewers of business and technology publications have repeatedly been told how business is increasingly looking to technology to drive the modern business transformation agenda, and not simply implement it. The good news is that for...
IndigoCube sponsors speakers at business summit
IndigoCube has announced that it will be a bronze sponsor of the forthcoming International Institute of Business Analysis (IIBA) SA Chapter Business Analysis South Africa Summit (BASSA) on 16 to 18 September 2014 at the Sandton Convention Centre. Also participating at...
Data management education, skills needed
Big data is currently one of the most talked-about megatrends affecting the business world, along with cloud computing, customer centricity and data-centric legislation such as the Protection of Personal Information (PoPI) Act, says Gary Allemann, MD, Master Data...
Tips on employing a big data solution
Since its public introduction in 2008 by Nature Publishing Group editors, the term “big data” has become a buzz-word across the industry, says Dmitry Aleshin, head of Endpoint Protection, deputy CTO (Products), Kaspersky Lab. Although this technology still remains...
Embed analytics in the fabric of companies
High performance analytics (HPA) can deliver a massive competitive advantage for organisations. But to reap the benefits, HPA has to become an intrinsic part of the way a company works. It is vital to understand the HPA lifecycle to understand why once-off processes...
Datameer signs partnership with MDM
Master Data Management (MDM) has signed a distribution agreement with Datameer, providing an end-to-end big data analytics application purpose-built for Hadoop to the Southern African market. This type of solution is essential for companies considering or embarking on...
BMi rolls out QlikView solution
BMi, a primary market research firm, initially adopted QlikView to streamline its financial reporting. Soon after, it discovered the tool’s true value for its business – an uncanny ability to link multiple data sets onto a single uniform platform. As a result, the...