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How to beat the runaway cost of AI tokens

Kathy Gibson reports from Nutanix .Next in Sandton - For much of the 20th century, oil was the currency that drove the economy. As we entered the 21st century, businesses started to refer to data as the “new oil”. Today, organisations are realising that data is only...

Salesforce expands Missionforce with purpose-built AI

Salesforce has announced new Missionforce capabilities that give government agencies greater control over how they develop, customize, and deploy AI while streamlining policy execution, enhancing operations, and improving citizen support. Salesforce also announced a...

Salesforce expands Agentforce with portfolio of AI agents

Salesforce has introduced a new portfolio of job-ready agents built to take on high-value work across sales, service, commerce, employee experience, and the back office. Connected to Customer 360, these agents can work with the customer context and business processes...

Technical debt is now a boardroom metric, not an IT one

For years, technical debt was treated as an IT problem. Ageing systems, brittle integrations and hard-to-change applications created cost and complexity, but as long as the business kept operating, those problems stayed largely contained within the technology...

$500K crypto heist uses malicious packages

Kaspersky GReAT (Global Research and Analysis Team) experts have discovered open-source packages that download the Quasar backdoor and a stealer designed to exfiltrate cryptocurrency. The malicious packages are intended for the Cursor AI development environment, which...

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New CX tech often doesn’t give desired results

Customer service leaders who are  effective at  vendor and product evaluation activities saw only a 50% increase in the likelihood that they’d achieve their technology goals , according to a survey by Gartner. By contrast, leaders who are effective at organisational...

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How SMEs can weather tariffs

The confirmation that South Africa will from next month be hit by a 30% export tariff by the US should motivate small business owners to invest in their competitive advantage, and urgently scrutinise their internal operations for efficiencies. This is a significant...

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Zutari appoints new CEO for Africa

Zutari appoints new CEO for Africa

Engineering consultancy Zutari has appointed Tlhabeli Christopher (TC) Ralebitso as CEO: Africa, effective 1 July 2025. He will report directly to group CEO Teddy Daka. Ralebitso holds a Bachelor of Engineering in Mechanical Engineering and began his career in...

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