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Retailers must now earn the trust of AI agents, not just shoppers

Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI agents. By Linda Saunders, country manager and senior director: solution engineering Africa at Salesforce Salesforce's Fourth Edition State of...

Procurement must deliver more than compliance in 2026

South Africa's micro, small and medium enterprises (MSMEs) contribute around 40% of GDP and employ more than half the country's workforce, according to the Department of Small Business Development, Yet, questions remain about whether billions of rand invested in...

Leadership reset needed to transform customer experience

Across South Africa, a new generation of business leaders is reshaping what transformation looks like by placing customer experience (CX) at the centre of organisational strategy. By Lauren Potgieter, country manager at Infobip South Africa This shift reflects a...

Taxpayers win transparency battle against SARS

The Johannesburg High Court recently ordered the South African Revenue Service (SARS) to disclose all the information on which it based a decision. Nico Theron, founder of Unicus Tax Specialists SA says the ruling is a significant victory for taxpayers. “SARS can be...

BI Consultant

Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...

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BI Consultant – Gauteng Johannesburg Region

Our client is seeking a Junior to Intermediate BI Analyst with hands-on experience across the Microsoft BI suite, including MS SQL, SSIS, SSRS, and Power BI, coupled with strong business analysis skills. This is a 3-6 month contract ideal for someone who thrives in a...

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Don’t be fooled by fake AARTO news

The Road Traffic Infringement Agency (RTIA) has noted with concern the proliferation of fake news and misinformation surrounding the Administrative Adjudication of Road Traffic Offences (AARTO) Act rollout. The agency urges members of the public to exercise caution...

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