All the 2024 Investment Challenge winners
It has been a winning year for several teams that clinched the title of being the 2024 top traders in the Johannesburg Stock Exchange (JSE) Investment Challenge. Over the year, these teams’ investment portfolios not only showcased their financial prowess and savvy,...
Last chance to enter FNB App of the Year Hackathon
On 25 October, FNB will host some of the brightest minds in app development and innovative technology solutions for entrepreneurs at this year’s FNB App of the Year 72-hour Hackathon. The FNB App of the Year Hackathon aims to connect developers, designers, tech...
Big carbon dioxide plume mapped over SA
Using data from an instrument designed by NASA’s Jet Propulsion Laboratory in Southern California, the nonprofit Carbon Mapper has released the first methane and carbon dioxide detections from the Tanager-1 satellite. The detections highlight a carbon dioxide plume in...
Accenture and partners launch Pongola renewable energy project
Accenture, in collaboration with the Mining Qualification Authority, Mentec Foundation, NYDA, Moses Kotane Research Institute, and Dan Piet, has launched the green off-grid social enterprise franchise. The flagship Connectivity, Electricity and Education for...
Vertiv codevelops power and cooling blueprint for Nvidia GB200 NVL72 platform
Vertiv is releasing a complete 7MW reference architecture of the Nvidia GB200 NVL72 platform, co-developed with Nvidia, that will enable customers to transform traditional data centre architectures into AI factories capable of powering AI applications across the...
How to uphold service quality through a decentralised marketplace model
As e-commerce surges globally, online marketplaces are finding exciting and innovative ways to approach the decentralised nature of the trading space. According to data gathering and visualisation specialist Statista, e-commerce sales are expected to exceed...
Human risk management redefines cybersecurity
In today’s digital-first world, companies remain locked in a titanic battle to protect their people, data and work. By Brian Pinnock, vice-president of sales engineering: EMEA at Mimecast According to industry reports, cybercrime is expected to grow by 15% per year to...
High cash usage drives a need for automated cash management
South African retailers face a complex operating environment, characterised by inefficient manual processes, challenges in managing cash flow, and tight margins. Automated cash management solutions offer a compelling answer to these challenges, enabling retailers to...
Why hybrid cloud platforms are the new payments paradigm
Secure, reliable, resilient. These characteristics have long been associated with the world’s most successful payments environments. However, to maintain these benefits, change in payments has historically been slow. But being static is no longer an option, writes...
SA’s role in the AGI revolution
Artificial intelligence (AI) has found its way into general conversation after the emergence of large language models like ChatGPT, capable of generating text on a near-infinite range of topics. However, the discussion is increasingly turning to the search for...
Africa’s BFSI sector is leapfrogging legacy hurdles by banking on the future
Africa's financial sector is undergoing a digital transformation, driven by advancements in artificial intelligence (AI) and mobile technology. Despite the notable progress in mobile banking and fintech, the continent continues to face a significant financial...
Service Desk Analyst
Summary:A Service Desk Analyst plays a pivotal role in efficient handling of first responses, assignment of tickets and maintaining a high level of customer satisfaction. This dynamic professional collaborates with the service desk team, technical teams, and customers...