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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Meta and Google lose in social media addiction trial

Meta and Google face massive fines in a court ruling that has ruled they pose dangers for children and teenagers. Meta could be liable for $4,2-million in damages, and Google for $1,8-million. The so-called bellwether case was brought by a young woman who was a minor...

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Mike Lynch estate loses appeal over HPE payment

The estate of Autonomy founder Mike Lynch will be liable to pay Hewlett-Packard Enterprise up to $5-billion. This week the estate was refused permission to appeal a London High Court ruling that it needs to pay the amount originally awarded to HPE. In 2022, the court...

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West African banks are at a crossroads

Banks in West Africa face a critical infrastructure choice in their digital transformation between cloud, colocation or on-premises storage, as data sovereignty laws are reshaping banking infrastructure. By Oluwamuyiwa Akinmejiwa, end user business leader at Schneider...

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Huawei debuts next-generation Xinghe updates

Huawei has built an integrated suite of enterprise systems that use the latest technology to connect and secure organisations. Matamela Mashau, chief technology officer: Huawei Sub-Saharan Africa: ICT, network and enterprise, told delegates to Huawei's IP Club in...

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