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Digital companies’ emission reductions lag climate commitments

Despite progress in climate reporting and renewable electricity use, digital companies are falling short in cutting emissions at the pace required to achieve global climate targets, according to the new report Greening Digital Companies: Monitoring Emissions and...

Customers are not forgiving of chatbots after a negative experience

Customers say they are open to using customer service chatbots, but only 27% of customers say they would be willing to try a chatbot again after a negative experience, according to a Gartner survey. Eric Keller, senior director analyst in the Gartner Customer Service...

Intra-African trade a continental priority

Boosting trade flows amongst African countries remains a key economic priority, writes Kanayo Awani, executive vice-president: Intra-African Trade & Export Development Bank at African Export-Import Bank. There is significant opportunity to accelerate the growing...

Study underlines Africa’s unique cardiovascular conditions

A University of Cape Town (UCT) led study, the Sub-Saharan Africa Survey of Heart Failure (THESUS II), has found that the conditions of those most affected by heart failure in Africa haven’t changed much. Africans presenting with heart failure are still 10-20 years...

Bitcoin, gold tipped for significant gains

Bitcoin and gold are currently sending different signals as both build a case for gains, predicts Nigel Green, CEO of deVere Group. His bullish predictions come as Bitcoin trades around $74 000 to $75 000 - near recent highs - while gold holds close to $5 000 an ounce...

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Consumers start questioning GenAI in marketing

Half of US consumers (50%) say they would prefer to give their business to brands that do not use GenAI, according to a new survey by Gartner. In this survey, “brands that use GenAI” refers to brands incorporating GenAI in consumer-facing messages, advertising, and...

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Home Affairs rolls out MEETS visa scheme

The Department of Home Affairs has launched the new Meetings, Exhibitions, Events and Tourism Scheme (MEETS), a visa reform designed to boost South Africa as a global destination for international conferences, exhibitions, sporting tournaments and major cultural and...

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Africa’s opportunity amid global tech layoffs

From Silicon Valley to Europe’s boardrooms, tech executives are trimming headcount again. In contrast, across Africa, employers and governments face the dilemma of a digital skills shortage, writes Dr Jannie Zaaiman, secretary-general of Technology Information...

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