BBI and Huawei boost SA connectivity
Broadband Infraco (BBI) and Huawei have launched an upgraded intelligent backbone network aimed at bringing high-capacity, affordable broadband to millions of South Africans. “We are bridging the digital divide on two fronts - closing the digital inequality gap at...
NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
Scale of investment in data centres is unprecedented
Data centres are expanding at record speed to meet the dual pressures of artificial intelligence (AI) workloads and sustainability demands, says GlobalData. With AI driving unprecedented growth in capacity, investment, and infrastructure scale operators must also...
Banking’s AI future: Five lessons from industry execs
AI is no longer a distant promise on the banking industry’s horizon - it’s a present-day imperative - and banks are rising to the moment, according to IDC, which forecasts the sector’s annual AI spending will reach nearly $67-billion globally by 2028, more than double...
Einstein Cross opens a new window to dark matter
An international team of astronomers, including one from the University of Cape Town (UCT), has spotted a very rare sight in the early Universe: a galaxy that appears as an “Einstein Cross” – four bright images arranged like a cross, with an extra fifth image shining...
SA graduates face tough path to adulthood
A new report by the University of Cape Town’s Liberty Institute of Strategic Marketing has revealed that South African graduates find the transition to adulthood more challenging than ever. The research – The First 100 Paychecks – says that more than 80% of surveyed...
Gemini in Chrome AI browser is a privacy nightmare
The newest Gemini in Chrome mobile AI browser collects the most user information out of all AI browsers recently analysed by Surfshark. It collects data such as users’ names, precise location, and browsing history. And a cybersecurity expert has drawn attention to an...
Bitcoin breaks record at $125k
Bitcoin has broken through $125 000 for the first time in its history, and deVere Group CEO Nigel Green predicts the cryptocurrency will climb to $150 000 before the end of the year, supported by a weaker dollar, sustained institutional inflows, and political backing...
Listen to municipal engineers to prevent infrastructure collapse
Marking Transport Month, the Institute of Municipal Engineering of Southern Africa (IMESA) is calling for urgent reform in how infrastructure decisions are made - warning that many ongoing failures in transport and public infrastructure are rooted in one critical...
Collaboration and education key to fixing SA’s failing logistics
This Transport Month, supply chain industry body SAPICS is putting the spotlight on the critical link between transport infrastructure and national supply chain resilience and says that collaboration and education are key to building a safe, world-class logistics...
IT Support (Network Security – Ticketing – Tygervalley – Cape Town)
Our client, a custom software development/digital supply chain business, currently seeks to appoint a IT Support/ Control Room Operator to join their growing operations centre team to be based in Durbanville, Cape Town. In this role, you will be working on a 24/7...