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Make your AI policy fit for purpose

Kathy Gibson reports  – Somethings artificial intelligence (AI) makes mistakes – and the consequences could be dire. But when this happens, organisations can’t simply pass off the mistake as a technical error and move on. Because when the AI messes up, the...

The future of customer service is automated, but it must retain a human heart

Customer self-service is not a new phenomenon; it’s just much easier than in years gone by. By Kelvin Brown, customer operations executive at Telviva Yet, despite this, everyone reading this will relate to being “trapped” in a seemingly never-ending loop in contact...

Banks are still missing the links between fraud and money laundering

Financial institutions are increasingly integrating their fraud and anti-money laundering (AML) systems, but intelligence and governance gaps remain. New fraud and AML convergence research from Datos Insights, commissioned by data and AI leader SAS, finds 86% report...

Binance breach will usher in new phase for protecting wealth

The $6,3-billion Binance hack opens a new chapter in the fight to protect wealth, with AI handing criminals the speed to empty an exchange in minutes, warns Nigel Green, CEO of deVere Group. His comments come as Binance, the world’s largest crypto exchange, reveals...

UCT study unlocks secrets of Martian volcanoes

A study from the University of Cape Town’s (UCT) Department of Geological Sciences that used Martian meteorite to understand the volcanic process on Mars has been published in the journal Nature Communications Earth and Environment. Martian meteorite are rare rocks...

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SIM fraud is not just a telecom issue

A SIM card is, effectively, a portable identity token. Once compromised, it gives attackers a back door into bank accounts, digital wallets, investment apps, and high-risk transactional environments. By Bradley Elliott, CEO of RelyComply  SIM swap fraud, identity...

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Programme Administrator – Gauteng Gauteng

?? We're hiring- Programme Administrator- 18 months contractStart date : 7 April 2026 - Office based About the RoleOur client in the banking industry is looking for a detail-oriented and proactive Programme Administrator to provide essential support in the planning,...

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Project Manager

?? We're hiring - Senior Project Manager (12 month contract)Position OverviewOur client in the banking industry is looking for an experienced Senior Project Manager to lead complex projects from initiation through to successful delivery. The ideal candidate will have...

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Project Manager – Gauteng Gauteng

?? We're hiring - Senior Project Manager (12 month contract)Position OverviewOur client in the banking industry is looking for an experienced Senior Project Manager to lead complex projects from initiation through to successful delivery. The ideal candidate will have...

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