These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
AMD, OpenAI to deploy 6 gigawatts of AMD GPUs
AMD and OpenAI have announced a 6 gigawatt agreement to power OpenAI’s next-generation AI infrastructure across multiple generations of AMD Instinct GPUs. The first 1 gigawatt deployment of AMD Instinct MI450 GPUs is set to begin in the second half of 2026. Under the...
Gold price tops $4 000 … can it go higher?
Gold has broken through $4 000 an ounce for the first time and Nigel Green, CEO of deVere Group, says the rally underlines investors’ unease about debt, inflation, and policy direction - though questions are now emerging about how much further it can go. “Gold at $4...
SOLA accelerates SA’s grid modernisation
The SOLA Group has powered up Africa’s first multi-buyer virtual wheeling facility – the Springbok Solar Power Project – considered a major breakthrough for large-scale renewable energy procurement on the continent. Delivered ahead of schedule, the 195-megawatt (MW)...
Young scientists rise to the challenge at Eskom Expo
This year’s Eskom Expo for Young Scientists International Science Fair (ISF) at Emperor’s Palace saw 319 young scientists from South Africa, Lesotho, Namibia, Zimbabwe, Ireland, India, and Russia showcase and compete against each other with their STEMI research...
Nominations now open for SAICTA Awards
The South African Information and Communication Technology Association (SAICTA) has officially opened nominations for the 2025 SAICTA ICT Awards honouring the leaders, innovators, and rising stars shaping the future of South Africa’s ICT sector. Scheduled for 14...
Kaspersky uses LLMs for training
A course developed by Kaspersky AI Technology Research Center aims to equip cybersecurity professionals with the essential skills to understand, evaluate and defend against vulnerabilities in large language models (LLMs). The advent of LLMs has revolutionised the way...
Google gives African students free access to advanced AI tools
Google has announced a major initiative to support higher education across Africa by offering its premium AI subscription, Google AI Pro for free to university students for 12 months. The offer is available to eligible students aged 18+ in Ghana, Kenya, Nigeria,...
Collective X signs on as WeThinkCode_ strategic partner
WeThinkCode_ has announced a strategic partnership with Collective X, which aims to build a more inclusive, outcomes-based tech talent pipeline for South African youth. As a partner, Collective X’s financial support enables WeThinkCode_ to expand access to...
Digital skills key for public service delivery transformation
Digital transformation in local government can dramatically improve service delivery, transparency and citizen engagement, according to research published earlier this year by Nelson Mandela University. The study, “Assessing the impact of digital technologies on...
SA leaders can’t afford to get governance wrong
South Africans trust Woolworths more than Eskom. Not because of rotisserie chicken, but because we instinctively know where good governance lives and where it hasn’t. By Jonathan Crisp, director of BarnOwl GRC and Audit software In politics, governance failures show...