How AI is transforming telecoms
As businesses increasingly adopt edge computing for real-time processing and decision-making, the ability to run AI at the edge is becoming imperative. With decades of experience in AI development and deployment, Dell Technologies is ideally positioned to reshape how...
Overcoming the challenges of geostationary satellite services
Smart GEO satellite technology allows companies to customise their connectivity, creating high-speed solutions that are reliable, capable and cost-effective. By Kathleen Morris, satellite product manager at Vox The industry revenue for commercial satellites rose to...
ISPs are reshaping their relationship with FNOs
Recent studies show that the average internet speed in South Africa is significantly lower than the global average, with rural areas experiencing even worse performance. By Tholo Lerotholi, co-founder of Merge X According to Ookla's Speedtest Global Index, South...
Telcos must embrace data-driven CX strategies
Customer experience (CX) plays a crucial role in determining success in today's interconnected world of modern telecommunications. As consumers increasingly demand seamless connectivity and personalised service, innovative CX solutions must become a top priority for...
New MVNO offers more choice, rewards
C-Connect has launched as South Africa's newest virtual mobile network operator (MVNO). The prepaid, SIM-only brand leverages C-Cell's network infrastructure and rewards customers with 10% of their airtime of data purchases with its in-app currency Cha-Chings. These...
5G drives infrastructure investment and digital inclusion in Africa
The advent of 5G is one of the most important technological developments for the global economy in the last few years. High-speed mobile connectivity is catalysing dramatic digital transformations around the world, bringing to life exciting new applications in the...
Cost optimisation drives FTTB for the SME
Micro, small and medium sized enterprises (MSMEs) comprise 90% of companies globally, providing 70% of employment and nearly 50% of the global gross domestic product (GDP). By Alain Schram, sales manager at Vox They're the heart of the economy and the pulse of growth...
Don’t write the telephone call’s obituary just yet
In a world where you can wish your mom on her birthday, hail a ride and chat to your bank without ever having to make a phone call, it may seem, on the surface, that voice calls are dead. By Warren Hawkings, MD of Euphoria Telecom And while we may never have to make a...
Low Earth orbit satellites a game-changer for industry innovation
While NTT Data has been offering satellite services for over a decade, its new integrated GEO-LEO solution, together with established fibre and wireless alternatives, is expected to enhance connectivity for multiple use-cases. Greg Hatfield, vice-president of...
FNO and ISPs partner for accessible connectivity
More stable, uncapped and cost-effective internet for less than R10 per day. This was the ambition of licensed open-access fibre network operator Frogfoot when it launched its RISE campaign in October 2023. The prepaid uncapped internet product has been designed to...
To stay sustainable and relevant, telcos need an effective talent strategy
The telecommunications industry is rapidly evolving, and the skills gap this has created poses a significant challenge to businesses. The demand for highly skilled professionals continues to outpace the available talent pool, and yet without these skills, businesses...
NetScout, Vodafone extend network monitoring agreement
NetScout Systems has announced the extension of its long-term partnership with Vodafone to enhance the performance of Vodafone's networks for customers. The multi-year agreement leverages NetScout InfinistreamNG to provide real-time, end-to-end visibility monitoring...