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From insight to action: the next leap for African retail

African retail is changing quickly, but not always in the ways conventional digital transformation models anticipated. By Blessed Hwaire, value advisor: retail, consumer products and life sciences at SAP Africa, and Shobhit Jain, executive advisor: retail at SAP EMEA...

Peak retail season prep starts now

The online retailers who win Q4 are the ones who do the hard work in September. By the time November comes around, it is too late, writes Melinda Ellis van Zyl, enterprise sales lead of Shiprazor. Most South African digital retailers lock their systems down weeks...

Removing friction from the customer experience can also remove security

Cyber criminals often approach financial fraud by targeting the exact grey area where business and customer incentives can struggle to align: the point of transaction. It’s here that customers want instant and seamless, but businesses need to secure and verify. By...

Pilot adds AI intelligence with Navigator

Point-of-sale platform and control centre Pilot has launched Navigator, its new AI intelligence layer built to turn the wealth of data already in a Pilot POS system into instant answers and live insights. Operators can ask Navigator questions in everyday language and...
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