Outcome‑focused workflow set to overtake assistive AI

By 2028, over half of all enterprises will stop paying for assistive intelligence (such as copilots and smart advisors) and instead will favor platforms that commit to workflow results, according to Gartner. In this emerging model, humans move from completing work...

AI-driven and omnichannel communication on the rise in SA

In its latest Messaging Trends Report 2026, communications platform Infobip says its 20-year analysis of 3,8-trillion messages reveals a rise of omnichannel and AI-driven communication in South Africa. Drawing on data from 628-billion mobile interactions in 2025...

Europe cautioned to stay ahead in the quantum race

In the second quarter of 2026, Brussels is expected to release the first draft for a Quantum Act, a document that should pave the way for Europe to become the leader in quantum technology. To stand a real chance against the US and China, the bloc must move beyond...

Air passenger numbers were up in February

The International Air Transport Association (IATA) released data for February 2026 global passenger demand with the following highlights: Total demand, measured in revenue passenger kilometers (RPK), was up 6,1% compared to February 2025. Total capacity, measured in...

Positive PMI movement, but geopolitical impact still to come

The seasonally adjusted Absa Purchasing Managers’ Index (PMI) for March 2026 rose by 1.6 points to 49.0 in March, from 47.4 in February. While the improvement is encouraging, the headline index remained below the neutral 50-point mark, suggesting that the...
Employees under the lash as financial stress grows

Employees under the lash as financial stress grows

There has been a decisive shift in the pressures faced by South Africa’s workforce, with financial stress moving from outside the top 10 employee concerns in 2021 to one of the top five in 2025. This is according to data compiled from Lyra Southern Africa’s Employee...