DHL Express grows e-commerce platform in Africa

DHL Express has rolled out its DHL Africa eShop mobile and desktop platform in nine more countries across the continent. Hennie Heymans, CEO of DHL Express Sub Saharan Africa, says the company has seen impressive growth in usage of the DHL Africa eShop app since it...

Instant EFT boosts e-commerce

Paying for online purchases is now easier than ever for South African consumers, thanks to the launch of Ozow Secure Payments, previously i-Pay Secure Payments. All shoppers need to be able to shop online is a bank account linked to their online banking profile. By...

Fast-changing online fraud landscape drives need to change

An estimated 34-million consumers will be purchasing online in South Africa in 2019 and businesses need to adapt if they are going to protect these transactions. This is the advice from Tim Collins, head of product at TransUnion Africa, who says: “The increased...

Bluegrass Digital helps Bloomable to bloom

Bloomable, formerly known as SA Florist, has partnered with digital transformation specialist Bluegrass Digital to support the growing ecommerce business with big ambitions. Bloomable is an online marketplace that connects people looking to buy fresh flowers and...

TFG personalises e-commerce with Oracle

TFG (The Foschini Group) has chosen Oracle to support its digital transformation strategy with the consolidation of 22 brands into one online marketplace. With close to 3 000 stores, TFG migrated its brick-and-mortar offering to a hassle free digital platform and now...

Live chat not well used by SA’s etailers

ChatMarshal.com, an outsource live chat and chatbot agency has researched 1 000 online shops and e-commerce web sites in South Africa and found that 98% of consumer-facing websites don’t use live chat, even when the benefits are obvious. David Marshall, founder...