Is your business ready for enterprise-class document management?

Most enterprises today aspire to transform into efficient, digital organisations and, yet, many business processes continue to depend heavily on manual, paper-driven processes. By Kevin Reaper, scanning and document management solutions business unit manager at Tarsus...

Cyber security: humility key to constant improvement

If we are to continue improving our response to cyber risk, we must accept that breaches will happen. When they do, we must detect, respond and – most importantly – learn from them, writes Michiel Jonker, director: IT advisory at BDO South Africa. While...

Globetom, Radixx give airlines AI-based customer insights

Globetom, an agile business technology company, and Radixx International, an airline merchandising and distribution platform business, have partnered to create Radixx Insight, an artificial intelligence (AI) and machine learning (ML) platform that optimises airline...

Going from zero to customer hero means learning to listen

Research shows the majority of businesses are only ‘okay’ in the eyes of their customers, so how do they bridge this expectations gap? By Lee Naik, TransUnion Africa CEO Think you’re a customer experience superhero? Think again. Not only are most...

Bank cards still a secure, convenient payment option

Recently, there’s been a lot in the news about the supposed increase in card fraud attempts. While this has understandably made some people nervous about using their bank cards, Chris Wood, executive for card issuing and payments at Nedbank, remains positive...

Liquid Telecom wins three awards

Liquid Telecom has won the ‘Best African Wholesale Carrier’ award for the eighth consecutive year at the Global Carrier Awards and was also recognised at the World Communications awards for the best ‘Regional Wholesale Operator of the Year’ for...