Epson debuts new lineups

Epson debuts new lineups

Epson has announced a series of technology solutions designed to elevate the experiences of consumers and businesses across South Africa. “Epson has pushed the frontiers of technology for more than 80 years. All these latest solutions are designed meticulously...

App over-dependence counterproductive for CX

Trying to improve customer engagement and modernise processes using mobile apps is not always the right way to go – in fact, it might be argued that apps are the ‘lazy way’ to digitise business. This is according to Zahed Rassool, technical director at My Glass, a...
We need to bridge the cybersecurity skills gap

We need to bridge the cybersecurity skills gap

Cybersecurity Awareness Month highlights the increasing cyber threats that organisations face daily, underscoring the growing shortage of cybersecurity professionals – a significant challenge for South African businesses. With a global deficit of nearly 4-million...

SOS Suite offers triple protection for estate residents

One hundred and fifty three years since the world’s first panic button was introduced in New York City, a local South African company is offering estate residents three different ways of summoning emergency assistance at the touch of a button. Glovent’s SOS Suite is...

Kaspersky Threat Intelligence Portal offers threat landscape overview

To provide businesses with an all-encompassing view of the threats targeting their organisations, Kaspersky added new Threat Landscape section to its Threat Intelligence Portal. Now customers can access the most comprehensive and up-to-date information regarding...

The peaks and pitfalls of performance management systems

Performance management is crucial to anyone who wants their business and its employees to thrive. Unfortunately, it is often seen as a ‘tick-box’ HR exercise that becomes dreaded. Professional performance coach Alvin Govender teaches us the value of a system that...