RCS offers always-on service with chatbot

Registered financial service provider RCS has launched their own chatbot, an omnichannel artificial intelligence (AI) solution created for customer communication and satisfaction. The chatbot is a tool allowing RCS to learn more about its customers through the...

Work anywhere with new Euphoria app

Euphoria has launched an app that will enable mobile workers to be connected wherever they are. Company staff can now make and receive calls as if they were sitting at their desks by simply downloading the free Euphoria Softphone app from Google Play or IOS Store....

Vodacom helps Ekurhuleni improve communication

As a means to help government to efficiently and effectively manage service delivery issues faced by citizens, Vodacom in partnership with the Ekurhuleni Municipality is making use of technology to promote active citizenry communication. In collaboration with the...

Ericsson, Telstra, Intel in multi-vendor 5G data call

Ericsson, Telstra and Intel have successfully completed the first end-to-end 5G non-standalone (NSA) 3GPP data call on a commercial mobile network at Telstra’s 5G Innovation Centre on the Gold Coast Australia in a multivendor setup. With this achievement, the...

Application opportunities for Xerox’s new White Dry Ink

Imagine a snowflake with textured details on a postcard, a book cover with a white horse on a dark stock with vivid hues or an advertisement with white text that pops on a vinyl window cling. These types of specialty enhancements are a reality with Xerox’s new...

Mimecast opens early adopter program

Mimecast has announced the launch of its early adopter program after conducting a successful private beta for the new Domain Name System (DNS) Security Gateway solution. The Mimecast DNS Security Gateway cloud-based service guards against malicious activity initiated...