Gauteng municipalities sign up with Vodacom
The municipalities of Ekurhuleni and Emfuleni have appointed Vodacom to keep staff connected. Vodacom has begun rolling out its world-class solutions for both municipalities as part of a three-year contract. "Vodacom is proud to be helping the Ekurhuleni metropolitan...
Financial management, skills key to municipal service delivery
Municipalities are not only service delivery centres that provide citizens with basic service such as safe water supply, electricity and health services, but are also accountable for maintaining healthy living conditions and bettering the quality of life for...
Emerging technologies to man international borders
For decades, long immigration queues at airports have been a concern with new complexities post the pandemic. With travel restrictions easing globally, border control authorities are likely to spend more time scrutinising travellers' records, given the added need to...
Check Point achieves Common Criteria certification
Check Point Software has successfully completed a new Common Criteria (CC) certification. This achievement marks the important recognition of Check Point's ability to meet or exceed the security requirements of the 31 Nations who are members of the Common Criteria...
Public sector should aim to digitally empower employees
Mention digital transformation in the public sector and most people's minds will go straight to consumer-facing digital products and services. By Greg Gatherer, account manager at Liferay Africa That's completely understandable too. Most people's frustrations with the...
How far is the public sector from reaching its digital destination?
"The system is down". It's a phrase that's so common in the South African lexicon that it tends to elicit eye-rolls and frustrated sighs amongst anyone trying to get service out of a department in South Africa's public sector. By Greg Gatherer, account manager at...
My Smart City platform speeds Cape Town service delivery
The My Smart City team in Cape Town is reporting improved turnaround times for the resolution of reported service delivery issues logged onto its platform in Cape Town. My Smart City has reported a four-fold improvement in resolving service delivery issues like water...
Municipal payments essential for SA’s future cities
The urban population in Africa has swelled from 15% of the total population in 1960, to over 40% in 2010 and is set to exceed 60% by 2050. It is anticipated that South Africa will follow suit. In fact, current projections indicate that an additional 19-million to...
Building trust in government through digital transformation
Government organisations around the world are being pushed to become more digital and innovate to better serve their citizens. By Greg Gatherer, account manager at Liferay Africa In South Africa, systems are frequently unavailable, fractured, and disparate. And even...
Tshwane residents to take charge in city upliftment and repair
Tshwane citizens can now assist their municipalities to see service delivery issues resolved in their wards by logging issues through the My Smart City citizen's platform. The free and independent platform was built with citizens in mind and is now available to...
Emerging markets and the bumpy ride to digitisation
Emerging markets have been following the digitisation race. However, a lack of a user-oriented approach when designing e-services has been slowing down their progress, resulting in poor user engagement and unfulfilled expectations of citizens. According to Mindaugas...
Effective border control operations can aid sustainable recovery
Governments have been wrestling with the challenges of reopening borders and restarting economies while also performing their fundamental responsibility of protecting populations and national health systems from threats related to Covid-19 and its variants. By Peter...