DCDT, Huawei partner on women’s skills
Huawei South Africa has partnered with the Department of Communication and Digital Technologies to deliver a tailor made 5G course for the department's women staff. The training is an extension of the DCDT's Women's Month initiative that aims to expose female...
Great CX in government could boost faith in the country
Government departments are not generally known for their sterling service and good communication. Most struggle with substandard experiences, where their poor customer experience (CX) hampers mission success. A Forrester report discusses why the need to improve...
True digital identity takes long-term collaboration, integration
The future of identity lies far beyond mere digitizing the physical identity - true digital identity encompasses a vast and interoperable ecosystem in which identity is owned by the individual and managed within a secure and trusted environment. Achieving effective...
Dubai’s journey to blockchain-powered government
In 2016, the desert metropolis of Dubai set its sights on claiming the moniker of 'world's first blockchain-powered city' for itself. A burgeoning hub of economic development, the city needed more agile government processes - particularly for the business,...
Abu Dhabi government enhances digital services
Abu Dhabi Smart Solutions and Services Authority (ADSSSA) has announced a collaboration which will see ADSSSA leverage a range of VMware solutions. This includes digital solutions to support Abu Dhabi's unified government services platform, TAMM, and provide the...
A new way to pay municipal taxes
Digital Afrique Telecom (DAT) has launched Tax Collect, an interoperable platform for collecting municipal taxes. The multi-channel payment gateway allows taxpaying customers to pay their taxes via an EPT (electronic payment terminal), smartphone, standard mobile...
Brave new world of passport-less travel
Just when you thought the rapid pace at which technology is altering the way we go about our daily lives couldn't gain any more velocity, something brand-new and exciting comes along. A case in point: Sydney Airport is currently running a facial recognition programme...
Digitally enhanced public private partnerships
The term technology is wide and far reaching - it refers to a plethora of things, including manufacturing, process, and building technologies. This article, by Vino Govender, executive: strategy, mergers & acquisition and innovation at DFA, focuses on digital...
Creating a 21st century civil service
Digital transformation is a challenge for most industries, but the pains are felt most acutely in the public sector. There are several reasons for this, not the least because the sector represents a myriad of different types of enterprises with very different...
Ivorian government, Visa to digitise payments
The Ivorian government, represented by the Minister of Finance and Economy, has signed a Memorandum of Understanding (MOU) with Visa, a leader in payments, to digitise government services and ensure financial services are accessible to more Ivorians. Adama Koné, the...
Connected government: convenience or necessity?
As governments are working towards delivering quality services in increasingly complex environments, so Internet of Things (IoT) technology could provide new value for South African citizens, enhance capabilities, streamline processes and better engage partners. BBD...
Cyber-security defences for the public sector
In the public sector the risks of data breaches are vast, costing millions in halted or impacted operations, lost revenue, data recovery and more. By Sanjay Vaid, Ddrector: cybersecurity and risk services Africa for continental Europe at Wipro Allied to this is the...