FNB debuts app-based consumer and merchant QR code payments
FNB is expanding its digital payments ecosystem by enabling consumers and sole proprietor businesses to perform and accept QR code payments using the FNB Banking App. Raj Makanjee, FNB Retail CEO, says: "We are rapidly expanding our digital payments ecosystem by...
HP launches SME retail solutions
HP Inc has announced new solutions designed to meet the needs of small and medium-sized retailers and hospitality operators. The new HP Engage One Prime expands HP's portfolio of point-of-sale systems with an all-in-one solution optimized for SMB retail and...
Retail trends and predictions for 2019
2019 is almost here and, if you're in retail, you're likely wondering what the next 12 months will bring. What must merchants do to win? Will the retail industry prosper and thrive? To help answer these questions, Francesca Nicasio, Retail Expert at Vend, looks at...
Why mobile and card acceptance by informal retailers is key
Despite the majority (77%) of adult South Africans owning bank accounts, more than half of the total value of all consumer transactions in the country are still conducted in cash. This suggests that being formally banked may not be enough of an incentive for consumers...
Avidity Group makes next-generation ‘market of one’ possible in SA
A fully-integrated customer experience specialist has opened its doors, with a full suite of products and services for any organisation that seeks to improve and integrate its marketing at all customer touch points. Avidity Group enters the market in the interplay...
Securing the world of consumer multichannel retail
J2 Software, warns that cyber-attacks have grown exponentially in a world where online shopping has become so much more accessible and convenient. According to CEO John Mc Loughlin, the availability of multiple shopping devices including: laptops; tablets; cell phones...
Stanchion partners with retailers on seamless payments
Easy and seamless payments are one of the key concerns for large retailers. As new technologies emerge, and the payments ecosystem evolves, retailers must stay ahead of customer expectations around availability, channel variety, and ease-of-use. "The payment...
Black Friday: don’t be a victim
The Black Friday sale tradition is gaining momentum in South Africa, with leading retailers promising significant discounts. For many consumers, the discounts will prove too tempting for caution as they happily part with their personal information and hand over their...
AI helps retailers navigate shopping season anomaly
A significant portion of retailers' annual profits are attributed to the festive shopping season - from Black Friday, to the weekend before Christmas Day - which generally spans over approximately three weeks. This year, however, an extra week of festive season...
Technology the new differentiator for retail
Increasingly, retailers need to create a compelling reason for customers to enter their stores and should look at technology as a way to differentiate themselves from the competition. "For the past two decades, retailers have tended to focus on saving costs and...
Technology improves the retail experience
Technology has entrenched itself into virtually every industry, and retail is no different. By Simon Shaw, business development manager: retail and consumer at Wipro, Africa A recent report from Forrester lists the top four retail tech trends as; personalising the...
M&B adds Samsung Pay
Mugg & Bean (M&B) has announced the launch of Samsung Pay as a payment option in their sit down, and on-the-go restaurants, nationwide. M&B customers that are also users of the recently unveiled Samsung Pay application, may now pay their bill using a...