Pargo partners with The Body Shop on pick-up network
Smart logistics company Pargo has announced a partnership with The Body Shop that will enable consumers to use the The Body Shop stores as parcel drop-off and pick-up points. Online retailers such as OneDayOnly, Spree and bidorbuy use Pargo's click-and-collect...
Massdiscounters enables omnichannel model with SAP
With changing customer aspirations forcing retailers to quickly adapt their value propositions; improve convenience; and deliver true omnichannel customer experiences; retailers are seeking technology partners that can help them digitise their entire business...
Put premium brands back in the aisle
One of the most bizarre placements found in retail stores, at least for customers, is the positioning of baby formula, shaving blades, face and neck creams, condoms, medication and battery brands at the cigarette kiosk. Apart from the re-queuing inconvenience, a...
Sureswipe launches new SME service
Sureswipe has introduced a new online service, Self Sign up, that allows retailers to order and pay for their card payment machines online and start processing customers' credit cards within days. Paul Kent, MD of Sureswipe, says: "We believe that all retailers across...
Making technology in retail work
A shop sends its valued customer, John, a text message about a sale on a brand of shower gel. It is John's favourite scent, the perfect size, priced at a discount, and timed just as John arrives home to discover he's run out of shower gel, which means he has a few...
Embrace a connected retail environment
The increased connectedness of consumers is contributing to a more dynamic environment - one where expectations on what the buying experience must entail are evolving. By Leon Coetzer, UK CEO of redPanda Software Thanks in part to the African mobile phone market that...
No EFT payments loses revenue for e-tailers
Research conducted by the Boston Consulting Group (BCG) last year reveals that on the surface, South Africa is a financially-progressive country. Around 76% of South African adults are banked, and many of these transaction accounts come with a debit, cheque or other...
VAT shelf price update debacle looms
The increasing VAT amount is having an enormous impact on retailers that use paper price tags - but almost none on retailers that use electronic shelf labels (ESL). Retailers that use paper price tags have to ensure that every single price in their stores changes...
Altron’s ACS uses tech to protect customers
In a world where 40% of CEOs globally consider information security one of the greatest risks to business, Altron unit ACS has become the first company in South Africa to offer retailers a PCI validated point-to-point encryption (P2PE) solution to protect consumer...
Retailers use tech to buck the economy
South African retailers have embraced a considered approach to digitalisation, innovation, and technology adoption to load their arsenal against the fiscal onslaught of a wounded economy. By Hendrik Bredenkamp, MD of NEC XON Retail They are under so much pressure from...
Sureswipe’s POS Lite benefits small retailers
For a small retailer or start-up to be successful and move to the next level, it's important that systems are in place to track inventory, recon and balance merchant batch closure, manage multiple store and staff sales and have immediate access to realtime data that...
Retailers turn to smarter stores
As the holiday shopping rush gets into full swing, South African retailers are increasingly looking to technology that they can use to improve their operations, better understand and engage with their customers - using both off- and online channels - and set...