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Pilot adds AI intelligence with Navigator

Point-of-sale platform and control centre Pilot has launched Navigator, its new AI intelligence layer built to turn the wealth of data already in a Pilot POS system into instant answers and live insights. Operators can ask Navigator questions in everyday language and...

Facilities intelligence helps build connected checkouts, smarter buildings, always-on POS

For most operations leaders, a point-of-sale system is where a transaction ends. A customer taps a card, a receipt prints, the sale closes. Facilities management sits somewhere else entirely, in a different department, often a different budget line, dealing with a...

The most expensive metre in retail is the one that leads to the till

There are three questions that preoccupy South Africa’s retailers in 2026. How do you get customers through the door, how do you keep them there, and how do you persuade them to spend? By Dieter Oelofse, POS systems architect at Ecentric Payment Systems, and Shaun...

Stress-test now for Black Friday

I find myself having the same conversations with business owners in late November - always too late to make a difference – writes Sahil Affriya, founder and CEO of Shiprazor. They typically have three strong trading days as customers work through their wishlists. Then...

Pricer boosts growth for Toy Adventures

Toy Adventures at Byls Bridge in Centurion has implemented Pricer electronic shelf labels (ESLs) from XON Retail Solutions to improve supply chain management, improve sales and marketing in the store, and both empower and reduce the burden on employees. Gerhard Korf, owner of Toy Adventures, seeks to exploit the potential supply chain efficiencies and sales insights offered by the Pricer system to grow his business as opposed to focusing on cost saving benefits.

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