Unleashing Africa’s retail transformation
The African retail landscape is under immense pressure. Consumers are more digitally savvy and price-conscious than ever, and expect brands to offer convenience, personalisation, and value. By Blessed Hwaire, value advisor: consumer products, life sciences &...
Retailers urged to prepare for business unusual
As the retail calendar barrels toward Black Friday and the festive season, brands are bracing for what may be the most volatile and unpredictable peak period in recent memory. The economic landscape is volatile, consumer behaviour is shifting, and external pressures,...
Retailers must prepare for the next wave of cyberattacks
In April, two of the UK’s biggest retailers got hit by a massive cyberattack by the notorious Scattered Spider group, leading to substantial financial losses, operational disruptions and compromised customer data. M&S suffered losses of £300-million (roughly...
Peach Payments launches enterprise POS terminal
Peach Payments has launched its point of sale (POS) device, the Digit Pro, to South African mid-size and enterprise customers. Digit Pro is a portable terminal that facilitates multiple payment methods through a customisable checkout flow. Rahul Jain, CEO of Peach...
Ethical fintech key to digitising the kasi economy
With an estimated annual turnover exceeding R750-billion, South Africa’s informal or ‘kasi’ economy been tapped as a key growth sector for financial services. As fintechs race to digitise payments and expand access in this space, industry leaders are calling for a...
POS could revolutionise SA’s auto industry
The South African automotive sector was lauded as one of the champions of the country’s economy, with the president announcing a variety of investment plans, industrialisation programmes and local production expansion. While larger operators are ahead of the curve...
Happy Pay, Peach Payments expand BNPL offerings
Happy Pay, a Buy Now, Pay Later (BNPL) platform, is collaborating with online payment gateway Peach Payments. The partnership allows Peach Payments’ merchants to offer customers a seamless, flexible payment experience by integrating Happy Pay’s interest-free...
What retailers need to know before embarking on a SaaS journey
Modern retail is dependent on technology to deliver the type of frictionless experience consumers demand and employees need. Over and above this, seamless integrations are the lifeblood of operational efficacy and efficiency in the race to win and retain market share....
What merchants need to know about new online security regulations
New PCI DSS 4.0.1 safety standards require retailers to secure their entire website, explain Peach Payments’ head of marketing Joshua Shimkin and head of information security Judy Winn. As e-commerce has grown, so too has the number of bad actors looking to exploit...
Boundaries between digital and physical shopping crumble
While growth in pure online sales in South Africa has steadied following an explosion in adoption during the pandemic, we now live in a truly omnichannel world. By Zak Haeri, MD of NIQ South Africa Many shopping journeys that start with online engagement now conclude...
A Kiosk System Like No Other
Delivering excellence in self-service, assisted service, and digital signage with Zebra Technologies As Zebra launches its new Kiosk System, we talk to Senior Product Manager Leonardo Borgini, on the functionality it offers versus competing solutions, why Android, and...
Lessons from 2024 for a stronger, more inclusive retail credit market
In many ways, the retail credit market acts as a barometer of broader economic health, reflecting consumer confidence, spending power, and financial stability, writes Regan Adams, CEO of RCS. 2024 saw South African consumers grapple with harsh economic challenges such...