Stretched retail IT teams will demand more from the network
New predictions from HPE Aruba Networking revealed at NRF 2023, detail how retailers will leverage technology to get ahead of evolving customer demands and operational challenges over the next 12 to 18 months. Against an uncertain macro environment and growing...
VMware modernises PoS for global retailers
Vmware has unveiled a new solution to help global retailers modernise point of sale (PoS) and unlock more financial value from their PoS systems. Developed in collaboration with Stratodesk, a VMware retail ISV partner, the new VMware Retail PoS modernisation solution...
The future of retail in a data-driven world
Retail success in a highly interconnected, data-driven world requires a balance of multiple dimensions, including providing value to customers at the right time and in the right place, while also reducing friction, and increasing engagement. This is according to some...
How to give your retail store a competitive edge
By supporting real-time decision-making, combining edge computing with digital signage improves the customer experience and boosts sales. Sarah Moseley, head of vertical solutions and business development, retail and consumer goods at BT, shares her insights on how...
SMBs seek faster financing in a volatile market
South African retailers have come to regard quick access to financing as key—and a new breed of agile fintech has emerged to respond to these demands. These progressive providers of finance offer retailers access to opportunity capital so that they can move rapidly in...
Leverage AI to enhance the retail customer experience
The holiday shopping season officially kicked off with Black Friday and Cyber Monday recently. And despite the marginal (R157) increase in the average South African online shopping basket value for this year (R1 365), many retailers are optimistic that the November...
Load shedding casts a dark shadow over the festive season for retailers
Record levels of load shedding have sliced an estimated R122-billion off potential South African retail sales in 2022, with retailers expected to ring up R1,24-trillion in sales for the full year. Without frequent rolling blackouts, retail sales would have been...
Hyper personalisation, enhanced CX key to Black Friday campaigns
Despite tough economic conditions, such as surging inflation and the rising cost of living that are forcing consumers to tighten their belts, South African retailers are preparing to cash in on the busiest day of the year for retail sales - Black Friday. By Kabelo...
Helping retailers handle the holiday rush
Every year, Black Friday causes a massive spike in online transactions and online shopping activity. However, Amazon recently announced that they expect the upcoming holiday shopping season to be a little slower than usual. By Nick Durrant, co-founder and MD of...
In a sea of online shopping, retail must prepare for a phishing frenzy
As South African shoppers and retailers prepare for Black Friday and the festive season, cyber criminals are casting increasingly wider - and more sophisticated - nets. Gilchrist Mushwana, director at BDO South Africa and head of cybersecurity service line, discusses...
Convenience stores must automate or be left behind
Convenience retailers looking to stay relevant must improve, streamline, and automate in-store operations to elevate the customer experience. This is according to Andrew Blatherwick, chairman emeritus and advisor at Relex Solutions. Previously, a convenience store's...
Shift to online drives retail transformation
The demise of brick-and-mortar stores has long been talked about, and the idea seemed to gain momentum during the multiple lockdowns that pushed more South Africans toward online shopping. By Heath Huxtable, executive head of Braintree by Vox While the end of physical...