Customer service agents fail to promote self-service
A massive 60% of customer service agents fail to promote self-service options, according to a survey by Gartner. A Gartner survey of 5 801 customers conducted in January and February 2025 revealed that despite the potential benefits of self-service, when agents do...
Webb takes a new look at the Sombrero Galaxy
NASA’s James Webb Space Telescope recently imaged the Sombrero Galaxy with its NIRCam (Near-Infrared Camera). The image shows dust from the galaxy’s outer ring blocking stellar light from stars within the galaxy. In the central region of the galaxy, the roughly 2 000...
Africa an attractive investment destination for Japan
Africa presents a compelling investment destination for Japanese firms, with high growth potential and the African Development Bank's strong support to manage risks. This is among the conclusion by African Development Bank Group leaders at the Japan-Africa Business...
The world’s favourite social media
A new survey has crowned Instagram as the world's favourite social media platform - garnering twice as many votes as TikTok with 16,5% of the vote, according to Stocklytics.com. "Meta's dedicated investment in enhancing its social media platforms appears to be...
Young professionals take to farming
Despite not traditionally being considered a "cool" profession, an increasing number of South Africa's youth are becoming farmers, and many are not only surviving but thriving in this crucial economic sector. Statistics South Africa recently revealed that youth...
Better air routes could boost African economies
Several key unserved African routes could provide greater connectivity for travellers, drive economic growth in local economies, and provide a significant boost in revenue for airlines, according to analysis by Airbus. Several of the top unserved routes identified in...
New report offers lessons on stopping disease outbreaks
In February 2023, a market trader in Accra, Ghana, died from severe bleeding in a local hospital. Shortly after, her healthcare provider fell ill. Public health officials quickly identified the cause: Lassa fever, a deadly and contagious disease spread by rats. The...
Embedded two-wheeler OEM telematics systems set for rapid adoption
According to a new market research report from the IoT analyst firm Berg Insight, the number of active two-wheeler OEM telematics systems will grow at a CAGR of 37,1% from 11,1-million in 2023 to reach 53,8-million in 2028. The report focuses on motor-powered...
Webb snaps images of how a star is born
For the first time, a phenomenon astronomers have long hoped to directly image has been captured by NASA’s James Webb Space Telescope’s Near-Infrared Camera (NIRCam). In this stunning image of the Serpens Nebula, the discovery lies in the northern area (seen at the...
Scammers can guess your password within a minute
Kaspersky experts have conducted a large-scale study on the resistance of 193-million English passwords - compromised by infostealers and available on the darknet - to brute force and smart guessing attacks. The results show that 45% of all analysed passwords...
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Tarsus on Demand launches ISV competition
Disruptive South African tech start-ups have been headlining news for several years. In a move to contribute to the ongoing growth of this entrepreneurial community, Tarsus on Demand is launching a competition for independent software vendors (ISVs). The competition,...
Leviathan Viral Testing Africa adds Biotime antibody tests
Leviathan Viral Testing Africa has added the Biotime range of Covid-19 antibody tests to its portfolio. The company is also the exclusive African distributor of the LifeCase PCR testing solution manufactured by Evotech-Mirai Genomics (EMG). The Biotime range will be...
Massive mobile fraud problem identified in SA
Paris-based anti-fraud firm Evina has determined that one out of every three mobile subscription attempts in South Africa is fraudulent. South African cellular users are very often subscribed to mobile services without their consent, the company says. After Kenya,...
Audi connect due to launch in SA
Audi connect will be introduced into the local market with the imminent arrival of the new Audi A4 which is due in October. The technology brings real-time online connectivity to the driving experience with a host of features linking the car, driver and environment...
Will banking brands disappear in the drive for digital integration?
As the march of technology advances in almost every facet of human life - from online shopping to financial transactions to e-learning - major, traditional brands that were built on their physical and market presence are forced to adjust to potential disruption. By...
Covid-19 ramps up cyber risks in education
The societal value of an educational institution is progressively being pitted against the need for it to maintain its operations in an increasingly punitive and litigious environment. Covid-19 and subsequent lockdowns have forced educational entities to reshape their...
Reward strategies beat remote working obstacles
With the sudden emergence of Covid-19, companies once hesitant to embrace remote working arrangements have been forced to allow employees to operate from home. "The results have been surprisingly positive, leaving some organisations to wonder why they didn't do it...
Data lakes key to removing friction points in the supply chain
The supply chain in the fast-moving consumer goods (FMCG) space has traditionally been highly siloed, characterised by a lack of visibility across the different areas. By Andrew Dawson, MD of Cognizance This has resulted in minimal line of sight from the manufacturer...
Weigh up the risks of closure and opening
The coronavirus pandemic has impacted African businesses and their employees - closing many operations. With businesses in many African countries reopening after a period of inactivity, it is important that they remain vigilant about the risk environment in order to...
Thabo Molefe appointed as TransUnion’s strategic Africa portfolio Lead
TransUnion has announced Thabo Molefe as its new senior director for its African operations outside of South Africa as it looks to leverage its global capabilities and build its profile across the continent. Molefe, the former executive director for South Africa &...
Business Analyst (FinTech)
Scope of Services:Identification of systems solutions to problems, bringing business and information technology (IT) together, translating business requirements into systems requirements and conveying the business requirements into the development space. Identifying...
IT Administrator – Gauteng Midrand
Keeping Systems Running, Secure Efficient.We are looking for a detail-oriented IT Administrator dedicated to maintaining and optimizing IT infrastructure. Skilled in troubleshooting, network administration, and system security to ensure seamless operations. Passionate...
C# Developer – Gauteng Hazelwood
Our client, an AI-focused company dedicated to developing intelligent solutions that transform industries is seeking a C# Developer to join their growing team in Hazelwood, Pretoria. The team is composed of passionate developers, who thrive on solving complex...
Business Analyst (FinTech) – Gauteng Pretoria
Scope of Services:Identification of systems solutions to problems, bringing business and information technology (IT) together, translating business requirements into systems requirements and conveying the business requirements into the development space. Identifying...
Senior .Net Developer
We're looking for a talented and motivated Senior .Net Developer to join our growing team. As the Senior .Net Developer, you'll play a critical role in designing and developing high-quality software products for market.What you'll do:Develop utilising various...
AI Specialist
About: The AI Specialist will be responsible for leveraging artificial intelligence (AI) and machine learning (ML) to optimize healthcare and pharmaceutical operations, enhance patient outcomes, and streamline data-driven decision-making.This role will focus on...
2826 Back End Developer (Focus: BI)
A client in the automobile industry is looking for a Back End Developer (Focus: BI) (Advanced)Product / Feature Team Information (if applicable)Program Planning and Capacity Management/RePiKaESSENTIAL SKILLS REQUIREMENTS:· Oracle & ETL (Extract, Transform and...
Senior .Net Developer – Eastern Cape Gqebera
We're looking for a talented and motivated Senior .Net Developer to join our growing team. As the Senior .Net Developer, you'll play a critical role in designing and developing high-quality software products for market.What you'll do:Develop utilising various...
AI Specialist – Gauteng Parktown
About: The AI Specialist will be responsible for leveraging artificial intelligence (AI) and machine learning (ML) to optimize healthcare and pharmaceutical operations, enhance patient outcomes, and streamline data-driven decision-making.This role will focus on...
2826 Back End Developer (Focus: BI) – Gauteng Centurion
A client in the automobile industry is looking for a Back End Developer (Focus: BI) (Advanced)Product / Feature Team Information (if applicable)Program Planning and Capacity Management/RePiKaESSENTIAL SKILLS REQUIREMENTS:· Oracle & ETL (Extract, Transform and...
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