Customer experience BPO to hit $296,29bn
The global customer experience business process outsourcing market size is estimated to reach $296,29-billion by 2033, registering a CAGR of 12,8% from 2025 to 2033, according to a new report by Grand View Research. CX BPO involves the contracting of customer...
Almost half of agentic AI projects will fail
Over 40% of agentic AI projects will be canceled by the end of 2027, due to escalating costs, unclear business value or inadequate risk controls, according to Gartner. “Most agentic AI projects right now are early stage experiments or proof of concepts that are mostly...
Africa an attractive investment destination for Japan
Africa presents a compelling investment destination for Japanese firms, with high growth potential and the African Development Bank's strong support to manage risks. This is among the conclusion by African Development Bank Group leaders at the Japan-Africa Business...
The world’s favourite social media
A new survey has crowned Instagram as the world's favourite social media platform - garnering twice as many votes as TikTok with 16,5% of the vote, according to Stocklytics.com. "Meta's dedicated investment in enhancing its social media platforms appears to be...
Young professionals take to farming
Despite not traditionally being considered a "cool" profession, an increasing number of South Africa's youth are becoming farmers, and many are not only surviving but thriving in this crucial economic sector. Statistics South Africa recently revealed that youth...
Better air routes could boost African economies
Several key unserved African routes could provide greater connectivity for travellers, drive economic growth in local economies, and provide a significant boost in revenue for airlines, according to analysis by Airbus. Several of the top unserved routes identified in...
New report offers lessons on stopping disease outbreaks
In February 2023, a market trader in Accra, Ghana, died from severe bleeding in a local hospital. Shortly after, her healthcare provider fell ill. Public health officials quickly identified the cause: Lassa fever, a deadly and contagious disease spread by rats. The...
Embedded two-wheeler OEM telematics systems set for rapid adoption
According to a new market research report from the IoT analyst firm Berg Insight, the number of active two-wheeler OEM telematics systems will grow at a CAGR of 37,1% from 11,1-million in 2023 to reach 53,8-million in 2028. The report focuses on motor-powered...
Webb snaps images of how a star is born
For the first time, a phenomenon astronomers have long hoped to directly image has been captured by NASA’s James Webb Space Telescope’s Near-Infrared Camera (NIRCam). In this stunning image of the Serpens Nebula, the discovery lies in the northern area (seen at the...
Scammers can guess your password within a minute
Kaspersky experts have conducted a large-scale study on the resistance of 193-million English passwords - compromised by infostealers and available on the darknet - to brute force and smart guessing attacks. The results show that 45% of all analysed passwords...
More News Today
Local app protects field sales teams from Covid-19
Skynamo, the company which announced R431-million Series A funding in January from US-based Five Elms Capital, has announced significant Covid-19 upgrades to protect a company's salesforce, alongside nationwide training to protect the lives of mobile sales teams and...
Decrease business costs with the cloud
The Covid-19 pandemic and the 30% depreciation of the rand to the dollar this year has not only disrupted business planning but caused major concerns for decision-makers and the future of their organisations. Fortunately, the cloud provides the means to increase...
Cyber risks in Africa
In Aon South Africa's latest whitepaper Zamani Ngidi, cyber solutions client manager at Aon South Africa, unpacks the global trends pertaining to data privacy and cyber resilience that impact the African continent. The 'Cyber Risks in Africa' whitepaper focuses on the...
Hundreds of thousands will work from home for the rest of 2020
In South Africa, it is anticipated that a large percentage of the workforce will keep working from home for the next year, even after all the lockdown levels are lifted, according to Theo Reddy, principal head of solutions for intelligent infrastrcuture at Dimension...
Top tips for protecting your child online
The Covid-19 lockdown has seen home schooling become the norm, much to the distress of many parents, children and teachers struggling to manage a new and unfamiliar remote teaching experience. If you are lucky enough to have internet access at home, especially fibre...
Covid-19 isn’t the only virus you should be worried about
While the Covid-19 pandemic threatens to overload the global economy and cripple healthcare systems around the world, it's also having a deadly impact on the security of homes and businesses. By Vishal Barapatre, chief technology officer at In2IT Technologies SA...
Channel customer expectations through WhatsApp
Markets are noisy and busy. Companies are clamouring for customer attention and their share of wallet and engagement. It has become increasingly important for organisations to make connections with their customers, to create personal environments from which they can...
Stay secure from payment scams during the pandemic
If this unprecedented global pandemic has taught us one lesson on personal responsibility, it is that being aware and cautious can save lives, writes Bevan Smith, head of risk at Visa Sub-Saharan Africa. During day-to-day activities, people are taking all preventive...
Long-term health and safety crucial for schools
Ensuring the safety and well-being of its learners, staff and visitors is one of the most important elements of any school's risk management strategy - and now schools also need to consider the health and well-being of these communities post Covid-19. Placing...
Navigating risk into a post-Covid new normal
Having rushed to keep the remote lights on in the early stages of lockdown, organisations must now change their focus to mitigating a plethora of risks emerging out of the pandemic chaos, writes Paul Grapendaal, head of managed services at Nclose. With little time to...
Senior Software Engineer – Gauteng Gauteng
Hire Resolve is seeking a Senior Software Engineer on behalf of our client in the cybersecurity industry, based in Johannesburg (Hybrid). In this role, you'll play a key part in designing, developing, and maintaining innovative software solutions for their SaaS...
Senior Systems Analyst
Senior Systems Analyst - 12 Month Contract Senior Systems Analyst - 12 Month Contract QualificationsDegree or Diploma and/or CBAP CertificationExperience10+ years of relevant systems analysis experience45 years of Payments and Forex industry domain experienceStrong...
Junior Project Manager
Junior Project ManagerPretoriaSalary Package (TCTC gross per annum) - R750 000Permanent Deadline - 16 April 2025 Overview/About the Position:To plan, execute and finalise projects for the organisation within the predetermined time frames, using the Pmbok Waterfall...
Senior Systems Analyst – Gauteng Houghton Estate
Senior Systems Analyst - 12 Month Contract Senior Systems Analyst - 12 Month Contract QualificationsDegree or Diploma and/or CBAP CertificationExperience10+ years of relevant systems analysis experience45 years of Payments and Forex industry domain experienceStrong...
Junior Project Manager – Gauteng Pretoria Region
Junior Project ManagerPretoriaSalary Package (TCTC gross per annum) - R750 000Permanent Deadline - 16 April 2025 Overview/About the Position:To plan, execute and finalise projects for the organisation within the predetermined time frames, using the Pmbok Waterfall...
Web Developer
Job Advertisement: Web Developer Location: Cape Town Hybrid (Foreshore) Line Manager: Marketing Manager Salary: Market Related Working Hours: UK aligned Purpose of the Role We are looking for a talented and driven Web Developer to join our dynamic marketing team. The...
Senior UX Designer
Do you have a knack for understanding user needs and translating them into seamless experiences? Our client is looking for a Senior UX Designer to join their remote team. If you're passionate about user research, prototyping, and designing exceptional user journeys,...
Web Developer – Western Cape Foreshore
Job Advertisement: Web Developer Location: Cape Town Hybrid (Foreshore) Line Manager: Marketing Manager Salary: Market Related Working Hours: UK aligned Purpose of the Role We are looking for a talented and driven Web Developer to join our dynamic marketing team. The...
Senior UX Designer – Gauteng Johannesburg Region
Do you have a knack for understanding user needs and translating them into seamless experiences? Our client is looking for a Senior UX Designer to join their remote team. If you're passionate about user research, prototyping, and designing exceptional user journeys,...
Cloud Engineer at Talent on Tap
The role of the Senior Cloud Engineer is to provide support, maintenance and administration on all cloud systems and services we provide. The Senior Cloud Engineer's primary focus needs to be on private hypervisor technologies as well as other systems and applications...
View more career listings on our Careers Section