Explainable AI to drive LLM observability investments
Gartner predicts that by 2028, the growing importance of explainable AI (XAI) will drive large language model (LLM) observability investments to 50% of GenAI deployments, up from 15% today. Gartner defines XAI as a set of capabilities that describes a model,...
AI-driven sales enablement will speed sales stage velocity
By 2029, sales organisations with AI-driven enablement functions will achieve 40% faster sales stage velocity than those using traditional enablement approaches, according to Gartner. Findings from a Gartner survey of 227 chief sales officers (CSOs) in August and...
Outcome‑focused workflow set to overtake assistive AI
By 2028, over half of all enterprises will stop paying for assistive intelligence (such as copilots and smart advisors) and instead will favor platforms that commit to workflow results, according to Gartner. In this emerging model, humans move from completing work...
AI-driven and omnichannel communication on the rise in SA
In its latest Messaging Trends Report 2026, communications platform Infobip says its 20-year analysis of 3,8-trillion messages reveals a rise of omnichannel and AI-driven communication in South Africa. Drawing on data from 628-billion mobile interactions in 2025 - and...
Europe cautioned to stay ahead in the quantum race
In the second quarter of 2026, Brussels is expected to release the first draft for a Quantum Act, a document that should pave the way for Europe to become the leader in quantum technology. To stand a real chance against the US and China, the bloc must move beyond...
Air passenger numbers were up in February
The International Air Transport Association (IATA) released data for February 2026 global passenger demand with the following highlights: Total demand, measured in revenue passenger kilometers (RPK), was up 6,1% compared to February 2025. Total capacity, measured in...
Positive PMI movement, but geopolitical impact still to come
The seasonally adjusted Absa Purchasing Managers’ Index (PMI) for March 2026 rose by 1.6 points to 49.0 in March, from 47.4 in February. While the improvement is encouraging, the headline index remained below the neutral 50-point mark, suggesting that the...
Employees under the lash as financial stress grows
There has been a decisive shift in the pressures faced by South Africa’s workforce, with financial stress moving from outside the top 10 employee concerns in 2021 to one of the top five in 2025. This is according to data compiled from Lyra Southern Africa’s Employee...
Watch as Artemis II heads for the Moon and back
NASA will provide live coverage of prelaunch, launch, and mission events for the agency’s upcoming Artemis II crewed test flight around the Moon. Launch is targeted for no earlier than 6:24 pm EDT today (1 April), with a two-hour launch window. Additional...
Lack of trust in vendors hampers cybersecurity
The latest Sophos Cybersecurity Trust Reality 2026 report reveals a critical challenge facing CISOs - trust in cybersecurity vendors is fragile, difficult to measure, and increasingly shaping risk posture at both operational and board levels. At a time of relentless...
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Rethinking power for Africa’s data centres
Africa’s digital economy is scaling faster than its power systems. By Mourad Younis, cloud and services provider segment leader at Schneider Electric, Middle East & Africa Cloud regions, artificial intelligence (AI) workloads, fintech, health platforms and...
SA’s transmission network faces copper cable quality dilemma
South Africa's cable industry has the capacity and expertise to support grid optimisation, but only if it is protected against substandard imports that are already undermining the safety and performance of industrial, domestic and renewable energy installations. Andre...
Organisations will finally operationalise AI in 2026
This year will be a decisive turning point in how organisations deploy and derive value from artificial intelligence (AI). This is according to Cliff de Wit, chief innovation officer at Accelera Digital Group (ADG), who says businesses will move beyond experimentation...
Cloud without AI is just expensive storage
When the world was introduced to “the cloud revolution”, businesses were promised agility, scalability, and efficiency. As a result, companies migrated workloads, modernised infrastructure, and spent millions in the process, writes Richard Vester, chief executive:...
AI adoption succeeds or fails on skills, not software
When organisations talk about “deploying AI”, they often mean very different things. For some, it is hosting a model on-premises. For others, it is enabling tools like Claude or Gemini across the workforce. In reality, “deployment” has become a catch-all term for...
The year customer service failed
When efficiency outweighs empathy, customer experience suffers, writes Nic Laschinger, technology director of Euphoria Telecom. 2026 may be remembered as the year the customer experience experiment went too far. Not because technology failed us, but because we failed...
Mobile money tap-to-pay launches with Vodacom Tanzania
Paymentology has powered the launch of Africa’s first mobile-money tap-to-pay feature with Vodacom Tanzania and M-Pesa Africa, launching Africa’s first mobile-money tap-to-pay feature on the M-Pesa SuperApp. The new capability allows M-Pesa customers to make...
SA-founded Parent Sense chosen for global healthtech fellowship
Parent Sense, the parenting technology platform founded by South African parenting expert Meg Faure, has been selected to participate in the 2026 Innovation Hub Fellowship at the Thrive Centre at Georgetown University in Washington, DC. Faure and Parent Sense chief...
Avaya Nexus a mission-critical voice platform for highly regulated industries
Avaya has announced Avaya Nexus, built for always-on reliability, high-fidelity voice clarity, and hardened security for organisations in mission-critical environments where voice communications downtime is not an option. Avaya Nexus is designed to meet stringent...
Agentary, my dear Watson
By Barry Buck - Organised crime has better AI adoption than your bank. I wish that were a joke. Anthropic recently disclosed that hackers weaponised Claude to breach at least 17 organisations – including government bodies – using what they called “vibe hacking". The...
Senior Power BI Developer (Contract) – CPT
ENVIRONMENT:An organisation focused on enhancing service delivery excellence through information and communication technologies is looking for a Senior Power BI Developer to design, develop, and deliver advanced reporting and data visualisation solutions. You will...
BUSINESS ANALYST
Job purpose: To ensure the vision and strategy of the company by documenting, developing, and implementing innovative business processes and models. This role identifies process improvement opportunities to enhance the functioning of the company in alignment with its...
Senior Power BI Developer (Contract) – CPT – Western Cape Cape Town
ENVIRONMENT:An organisation focused on enhancing service delivery excellence through information and communication technologies is looking for a Senior Power BI Developer to design, develop, and deliver advanced reporting and data visualisation solutions. You will...
BUSINESS ANALYST – Gauteng Centurion
Job purpose: To ensure the vision and strategy of the company by documenting, developing, and implementing innovative business processes and models. This role identifies process improvement opportunities to enhance the functioning of the company in alignment with its...
IT Project Administrator (Contract) – CPT
ENVIRONMENT:Our client is seeking a detail-oriented IT Project Administrator to support project teams with coordination, documentation, and reporting. This role plays a key part in ensuring smooth project execution and effective communication across...
Senior Network Administrator
To support, secure, and maintain the organisation's network and server infrastructure, ensuring stable, secure, and reliable IT operations across the business.Minimum Qualifications and Requirements: Minimum 5 years experience in IT and Network AdministrationDiploma...
IT Project Administrator (Contract) – CPT – Western Cape Cape Town
ENVIRONMENT:Our client is seeking a detail-oriented IT Project Administrator to support project teams with coordination, documentation, and reporting. This role plays a key part in ensuring smooth project execution and effective communication across...
Senior Network Administrator – Gauteng Johannesburg
To support, secure, and maintain the organisation's network and server infrastructure, ensuring stable, secure, and reliable IT operations across the business.Minimum Qualifications and Requirements: Minimum 5 years experience in IT and Network AdministrationDiploma...
Senior Data Analyst (CH1218)
Our client, a leading payment aggregaor and payment solutions provider, has an exciting opportunity for a Senior Data Analyst in their growing Finance team based at their Head Office in Stellenbosch.This role focuses on enabling data-driven decision-making, improving...
Technical Specialist – Storage, Backup, Data Management at Datonomy Solutions
Technical Specialist: Storage, Backup, Data ManagementLocation: Sandton, Johannesburg Role Overview We are seeking a Senior Technical Consultant to act as a technical authority across storage, backup, and data management environments.This role is responsible for...
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