FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
SA passes ‘hate speech’ bill
Despite international warnings, the South African parliament has passed new legislation broadly criminalising “hate speech”. The law states that any person who communicates with the intention to “be harmful or to incite harm” and to “promote or propagate hatred” is...
Impacts of climate change are increasingly visible
Up to 2,8-billion people could be exposed to heatwaves by 2090 under a high-warming scenario - more than double that in a low-warming scenario - according to new analysis from the International Organisation for Migration's (IOM) Global Data Institute (GDI). While the...
‘Are fossil fuel companies getting away with murder?’
An estimated 360 000 people could die prematurely before the end of the century because of global heating brought on by the 2022 greenhouse gas emissions of nine major European oil and gas companies alone, according to a Greenpeace Netherlands study. Released at...
Economic, geopolitical volatility drive global segmentation
The geopolitical rebalancing that marked shifts in collaboration and competition between nations in 2023 will continue to drive segmentation and volatility in the coming year, according to a new S&P Global Market Intelligence report. In the report, 2024, A...
2024 will be bounce-back year for semiconductors
Global semiconductor revenue is projected to grow 16,8% in 2024 to total $624-billion, according to the latest forecast from Gartner. In 2023, the market is forecast to decline 10,9% and reach $534-billion. "We are at the end of 2023 and strong demand for chips to...
CPOs have to refine competency planning strategies for future talent needs
Only 14% of procurement leaders express confidence in their talent's ability to meet the future needs of the function, according to a survey by Gartner, adding that this finding comes as business acumen and technology/data competencies have rapidly grown in importance...
New BCX report offers strategic insights for SA businesses
Looking to guide businesses by evaluating their innovation strategies and shedding light on the dynamic landscape of digital transformation in South Africa, BCX - in collaboration with EY-Parthenon - has unveiled its Digital Innovation Index Report 2023. "Digital...
High-end firewalls drag down network security market
The $4-billion market for high-end firewalls suffered its third consecutive quarter of year-on-year (YoY) declines which brought down the entire network security market to single-digit YoY revenue growth after eleven straight quarters of double-digit growth. This is...
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Achieve a clean audit with supplier vetting
Is a clean audit possible for organisations at a time when corruption, fraud, dishonesty and non-compliance in procurement threaten to undermine the very foundations of an honest company? With so many risk areas to consider, it can be extremely challenging to keep...
5G will drive Industry 4.0
Industry 4.0 has arrived, and it is going to spark an unprecedented wave of innovation in the Middle East and Africa (MEA). By Mikael Bäck, corporate officer for Ericsson's group function technology group Industry 4.0 merges operational, information and communication...
Autonomous IT, security solutions enable proactive IT
The cybersecurity of a business is still largely reliant on the people within each company's IT department. This is not sustainable long-term and organisations need to start looking to autonomous security measures to relieve some of the pressure felt by IT teams. By...
How SME connectivity links to customer retention
Did you know that you could lose business because of connectivity issues that aren't even your fault? By Louis Fourie, CEO of Pansmart When you look at the connectivity options over time, you will see a clear wave forming. This knowledge can be used by end users and...
Striking a cryptocurrency security balance
The travails of a Canadian cryptocurrency business highlight how too much security can be as bad as too little. However, adopting the right approach should enable your business to find the perfect middle ground. In a news report, it was announced that one of the...
HPE, Nutanix to deliver hybrid cloud as a service
Hewlett Packard Enterprise (HPE) and Nutanix has announced a global partnership to deliver an integrated hybrid cloud as a Service (aaS) solution to the market. The offering will leverage Nutanix's Enterprise Cloud OS software including its built-in, free AHV...
Trend Micro extends security offerings
Trend Micro has announced enhancements to its Deep Security and Cloud App Security products designed to extend protection to virtual machines on the Google Cloud Platform, Kubernetes platform protection, container image scanning integration with the Google Kubernetes...
Chatbots elevate customer experience in financial services
The growing sophistication of chatbots and the artificial intelligence (AI) that powers them could soon make time-consuming, frustrating interactions with financial services companies thing of the past. "Chatbots will dramatically change how you interact with a range...
Toshiba rebrands as Dynabook Europe
Toshiba Client Solutions Europe is embarking on a company rebrand effective immediately and will be known as Dynabook Europe. Toshiba Client Solutions joined Sharp Group on 1 October 2018 and changed its name to become Dynabook on 1 January 2019. The long established...
Fujitsu and Commvault offer more backup choices
Fujitsu is giving customers the widest choice of backup solutions to suit their individual business needs and budgets, with the addition of Commvault HyperScale Appliances to its storage portfolio. The hyper-converged Commvault HyperScale Appliances are built on...
Database Administrator at C-Pact Enterprise
Responsibilities: Manage database tasks such as design, troubleshooting, and replication.Ensure smooth operation and performance of databases.Maintain accuracy and consistency across all databases.Create product codes, descriptions, and allocate barcodes.Compile...
Junior IT Support (JHB)
ENVIRONMENT:An AgriTech company is seeking an IT Technician to provide internal technical support and handle hardware assembly, packaging, and preparation. The role involves tasks like basic networking configuration, diagnostics, and maintenance. Candidates should...
Software Engineer (Card Payments and EMV)
Permanent. Hybrid (One day per week in office). To monitor, maintain and enhance the company's EMV Capabilities within the Card & Payments Technology & Operations Ecosystem as governed and regulated by EMVCO (Visa, MasterCard, Discover, Amex, JCB and...
Senior React Developer (Remote)
ENVIRONMENT:A passionate Senior React Developer with at least 5 years Frontend experience is sought by a provider of cutting-edge Tech Applications. You will design, build & maintain scalable, high-performance web applications using React and modern Frontend...
Senior Software Developer Node.js
Our client has an opportunity for an innovative and skilled Senior Software Developer-Node.js. The person will work with our high performing teams of technology experts to develop software in an agile environment. As a Senior Software Developer-Node.js specializing in...
IT Architect
The role of IT Architect – Applications, Technology and Security is responsible for the strategic applications, technology and security transformation within the organization and overseeing critical deliverables; such as application catalogue, rationalization, robust...
IT DevOps Engineer – Western Cape Cape Town CBD
Fully remote position or in office. The position reports to the DevOps Engineering Manager Your mission, should you choose to accept it: Terraform to manage Cloud Infrastructure, Chef to manage virtual serversBuilding and deploying systems for metrics, monitoring, and...
Database Administrator at C-Pact Enterprise – Western Cape Cape Town Region
Responsibilities: Manage database tasks such as design, troubleshooting, and replication.Ensure smooth operation and performance of databases.Maintain accuracy and consistency across all databases.Create product codes, descriptions, and allocate barcodes.Compile...
Junior IT Support (JHB) – Gauteng Johannesburg
ENVIRONMENT:An AgriTech company is seeking an IT Technician to provide internal technical support and handle hardware assembly, packaging, and preparation. The role involves tasks like basic networking configuration, diagnostics, and maintenance. Candidates should...
Software Engineer (Card Payments and EMV) – Gauteng Johannesburg
Permanent. Hybrid (One day per week in office). To monitor, maintain and enhance the company's EMV Capabilities within the Card & Payments Technology & Operations Ecosystem as governed and regulated by EMVCO (Visa, MasterCard, Discover, Amex, JCB and...
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