Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Cloud concentration now a significant risk for organisations
The risk associated with dependence on a particular cloud provider for multiple business capabilities is in the Top 5 emerging risks for organisations for the second consecutive quarter, according to a survey by Gartner. Gartner has surveyed 294 risk executives about...
Healthy outlook for European enterprise networking market
The European enterprise networking infrastructure market will grow 18,9% YoY in 2023, reaching a total value of $14,3-billion, according to International Data Corporation's (IDC) latest Worldwide Ethernet Switching, WLAN, and Router Trackers. Demand for enterprise...
Innovation without disruption resonates with SA enterprises
Avaya's South African customers face the same challenges in moving to the cloud, and many of them have bought into the company's phased approach. Brett Butler, country manager of Avaya South Africa, points out that many of Avaya's largest customers in the financial...
Biden issues AI Executive Order
US President Biden has issued an Executive Order to help ensure that America leads the way in seizing the promise and managing the risks of artificial intelligence (AI). The Executive Order directs the following actions: New standards for AI safety and security...
Update on Broadcom, VMware transaction
Broadcom and VMware have announced their expectation that Broadcom's acquisition of VMware will close soon, and it will be prior to the expiration of their merger agreement. The parties have received legal merger clearance in Australia, Brazil, Canada, the European...
Most SA companies concerned about cloud security
In a local survey of 500 CTOs, Directors, C-suite respondents and business owners, Fortinet reveals that 89% of South African business leaders view cloud security as a major concern. The insights also show how businesses are focusing on overcoming significant barriers...
Microsoft partners with YES on AI skills
Microsoft South Africa has set up the YES Microsoft AI Skills Initiative, aiming to skill up 300 000 young South Africans on artificial intelligence (AI). “This partnership is transformative,” says Ravi Naidoo, CEO of Youth Employment Service. “We can use AI to drive...
AI will reshape the IT industry
International Data Corporation (IDC) has published its Top 10 predictions on the future of the IT industry and how "AI Everywhere" will affect technology decisions as organisations seek to extend their digital business efforts. This year's predictions in the IDC...
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Hyper-availability gives digital banks the edge
With downtime and unavailability significantly impacting on the reputation of a bank, fintechs are in a prime position to embrace hyper-availability and gain the competitive advantage over the incumbents. Kate Mollett, regional manager for Africa South at Veeam,...
Harness AI to benefit your business
Job loss. Depersonalisation. Irrelevance to certain industries. When it comes to discussions around the impact of AI (artificial intelligence) and automation on business, the popular narrative tends to be negative. By Rob Lith, business development director at...
Scratch to win with BBM Messenger and Dotjam
BBM Messenger has teamed up with Dotjam to launch a 'Scratch2Win' campaign for BBM users in South Africa. The campaign provides users with fun and engaging mobile scratch cards and the chance to win instant prizes like coupons, digital vouchers, mobile airtime, mobile...
Hitachi Vantara advances IT infrastructure portfolio
Hitachi Vantara, a wholly owned subsidiary of Hitachi, has significantly expanded and enhanced its IT infrastructure portfolio to help customers modernise their data centres. These enhancements include Hitachi's first all-NVMe hyperconverged system which delivers...
Techno Brain partners with Zap
Techno Brain Group has signed a major distribution contract with ZAP for sales and channel partnerships of its data management and analytics software across Middle East and Africa. Techno Brain will deliver ZAP Data Hub, pre-packaged data management and analytics...
Redstor expands Kenya presence
South Africa-based cloud data management SaaS business Redstor is expanding its operations in Kenya after seeing the company's market share grow by around 50% annually in the last four years. The company is not only looking to strengthen its presence in the Kenyan...
Canon joins Netflix’s Post Technology Alliance
Canon Europe, a leader in imaging solutions, is proud to announce the company will be joining Netflix's brand-new Post Technology Alliance, which brings together industry leaders committed to working closely with Netflix to innovate production workflows and support...
Ruckus collaborates with VAST for WiFi roaming
Ruckus Networks has been named a preferred provider for VAST Networks in South Africa, to roll out Hotspot 2.0 technology that simplifies WiFi roaming for customers. "Most people do not even think twice when it comes to roaming on their mobile devices when they...
The clear productivity benefits of VoIP
From enabling videoconferencing and shared-screen sessions, to its immediate positive bottom line effect, VoIP can easily boost corporate productivity without added expense. Voice Over Internet Protocol (VoIP) is a connectivity technology that initially found favour...
Comstor offers SolarWinds to SA resellers
Comstor Southern Africa is giving its customers access to the full range of end-to-end IT infrastructure management software solutions from SolarWinds. SolarWinds dramatically simplifies the process of IT infrastructure management by providing tools that are easy to...
Software Developer – Back – End – Gauteng Randburg
Our client, a leading provider of supply chain technology and consulting solutions to emerging markets across the globe is seeking talented back-end developers with a passion for building innovative and meaningful software, and a focus on flexible, scalable,...
Intermediate Java Developer – Western Cape Bellville
Job Description: We are looking for a skilled and passionate Java Developer to join our dynamic team. The ideal candidate will be responsible for developing, maintaining, and enhancing backend systems with a strong focus on Java, Spring Boot, and related technologies....
Senior Android Developer
We are looking for a highly skilled Senior Android Developer to join our team. You will be responsible for developing and maintaining high-quality mobile applications, collaborating with cross-functional teams, and delivering exceptional user experiences. The ideal...
SENIOR IT SUPPORT TECHNICIAN at HR Options
Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Administrator (MS900 & MS102)Microsoft Azure Fundamentals (AZ900) & Azure Administrator (AZ104)A+/ N+/ and Security+ CertificationITIL V3/4Experience:6+ years' technical experienceExperience working...
Senior Android Developer – Gauteng Woodmead
We are looking for a highly skilled Senior Android Developer to join our team. You will be responsible for developing and maintaining high-quality mobile applications, collaborating with cross-functional teams, and delivering exceptional user experiences. The ideal...
SENIOR IT SUPPORT TECHNICIAN at HR Options – Gauteng Pretoria
Your:Formal Education:Relevant degree or diplomaMicrosoft 365 Administrator (MS900 & MS102)Microsoft Azure Fundamentals (AZ900) & Azure Administrator (AZ104)A+/ N+/ and Security+ CertificationITIL V3/4Experience:6+ years' technical experienceExperience working...
Senior Technical Project Manager
Explore the possibilities with iOCO Infrastructure Services. We are looking for a Senior Technical Project Manager with excellent knowledge and experience in ITIL and Cobit methodologies and frameworks, as well as a dynamic and results-oriented approach to work in the...
Senior Full Stack Java Developer
As a sought-after Full-Stack Java Developer open to new opportunities, we understand that recruitment options can be overwhelming. Pillangó Placements stands out as one of South Africa's top tech recruiters, offering personalised guidance that goes beyond the standard...
Senior Technical Project Manager – Gauteng Johannesburg
Explore the possibilities with iOCO Infrastructure Services. We are looking for a Senior Technical Project Manager with excellent knowledge and experience in ITIL and Cobit methodologies and frameworks, as well as a dynamic and results-oriented approach to work in the...
Senior Full Stack Java Developer – Gauteng Johannesburg North
As a sought-after Full-Stack Java Developer open to new opportunities, we understand that recruitment options can be overwhelming. Pillangó Placements stands out as one of South Africa's top tech recruiters, offering personalised guidance that goes beyond the standard...
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