Agentic AI could solve common CX issues
By 2029, agentic AI will autonomously resolve 80% of common customer service issues without human intervention, leading to a 30% reduction in operational costs, according to Gartner. Agentic AI is poised to revolutionise the way service interactions are conducted....
Evolving Trojan targets trusted platforms
Check Point Software Technologies has released its Global Threat Index for February 2025, highlighting the rise of AsyncRAT, a remote access Trojan (RAT) that continues to evolve as a serious threat within the cyber landscape. Once again, Ethiopia retained its top...
Search interest in AI reaches all-time high
Google has revealed that searches for artificial intelligence (AI) are at an all-time high in South Africa. Search trends show that people have searched for AI more than ever in 2023 so far, with interest rising 230% since last year - and 700% over the last five...
Intel expands FPGA portfolio
Intel has expanded its Intel Agilex FPGA portfolio and broadened its Programmable Solutions Group (PSG) offerings to handle the increased demand for customised workloads, including enhanced AI capabilities, and to provide lower total cost of ownership (TCO) and more...
Infrastructure software on growth trajectory
New research from Omdia's infrastructure software market forecast has revealed the market is set to grow at a compound annual growth rate (CAGR) of 16,5% over the period 2022 to 2027, which will make the market worth an estimated $358-billion by the end of 2027....
5G satellite networks to generate $17bn more for telcos
New research from Juniper Research has found operators will generate $17-billion of additional revenue from 3GPP (third-generation partnership project)-compliant 5G satellite networks between 2024 and 2030. It urges operators to sign partnerships with SNOs (Satellite...
New tools could catalyse response to TB deaths
As the United Nations High-Level Meeting (UNHLM) on tuberculosis (TB) approaches, a new report from the Lancet Commission, co-authored by the University of Cape Town's (UCT) researcher, released recommendations which provide a path forward to turn the tide on this...
Tech competition aims to empower small credit providers
The National Credit Regulator (NCR), in partnership with the Government of Japan and the International Finance Corporation (IFC), have come together to launch an innovative TechSprint competition (also known as the Hackathon) designed to support the digitisation and...
Renewed spending in luxury market
The pre-owned luxury market saw an uptick in growth last year fuelled by the surge in "revenge spending" post the Cboid-19 pandemic. Now, as 2023 unfolds - a year defined by economic challenges, sociocultural shifts, higher inflation, and a weakening Rand - the State...
Northern summer 2023 goes down as the hottest on record
The Northern Hemisphere summer of 2023 was Earth's hottest since global records began in 1880, according to scientists at NASA's Goddard Institute of Space Studies (GISS) in New York. The months of June, July, and August combined were 0.41 degrees Fahrenheit (0.23...
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Get to grips with international due diligence
The financial and reputational repercussions of negative third-party exposure are burdens no company wants to bare but numerous international scandals have shown just how possible these scenarios are. As complex as it may be to safeguard against third-party threats on...
Fortinet confirms predictions of swarm attacks
The most recent Global Threat Landscape Report from Fortinet says that automated and sophisticated swarm attacks are accelerating, making it increasingly difficult for organisations to protect users, applications and devices. The Fortinet Q4 Global Threat Landscape...
Fujitsu debuts new 2-in-1
Fujitsu has extended its range of ultramobile 2-in-1 devices with the addition of the Fujitsu Tablet Stylistic V727. Powerful but completely silent in operation thanks to a fanless design, the Stylistic V727 is a slimline business tablet that combines elegance with...
PayGate re-brands, extends reach into Africa
DPO Group (Direct Pay Online) is rolling up its southern African payment service providers (PSPs) into the consolidated brand of DPO PayGate. In August 2017, DPO Group announced its acquisition of PayGate South Africa and Virtual Card Services (VCS) South Africa. The...
Gassner appointed Britehouse group CEO
The Britehouse Group, a division of Dimension Data, has appointed Ed Gassner as its new group CEO. He takes over from Paolo Masselli, who in January 2018 took up the position of Group chief operating officer in London. "Ed's focus will be on aligning Britehouse more...
ELPA aims to be SA’s lightning protection body
Last year, lightning deaths in the US reached an all-time low in that country's recorded history. This is according to a year-end report published recently by the National Oceanic and Atmospheric Administration (NOAA), which cited a total of 16 deaths across the US....
Nkgwete is empowerment award finalist
Mpumulanga-based Nkgwete IT Solutions has been nominated as a finalist at the 17th annual Oliver Top Empowerment Awards 2018. Nkgwete's nomination in the ICT category puts it in company with Datacentrix, Ricoh South Africa, Multichoice South Africa, Introstat and...
Webber Wentzel depoys Luminance’s AI
Law firm Webber Wentzel has adopted Luminance's artificial intelligence technology to enhance its due diligence processes for merger and acquisition (M&A) transactions. The firm chose to deploy Luminance due to its ability to aid the work of its legal teams....
SkyGroup Communications is I3-Technologies’ SA distributor
i3-Technologies has appointed SkyGroup Communications as its distributor for the South African region.The agreement covers the distribution of the company's full range of collaboration technologies and solutions. i3-Technologies is a global company, headquartered in...
Not ready for the cloud? Try a managed service
Most businesses are already using the cloud in some form or are in the process of considering migrating one or more workloads to a cloud environment. However, there are a number of reasons why certain businesses are reluctant to make the move, writes By Mike Rees,...
Senior Systems Developer
Our Client is looking for a Senior Systems Developer to enable and add value to the business by recommending appropriate technical solutions to business problems, through analysis, design development and integration of technical solutions that are efficient, reliable...
Software Engineer
Software Engineer, Midrand , Salary Market related. Requirements: Good Knowledge of PLC Software Systems (Siemens Simatic S7, Siemens TIA, WinCC) Allen Bradley, Mitsubishi, ABB advantageousSet up & configure various network devices (Drives, Remote I/O, Sensors...
Service Desk Engineer
iOCO Infrastructure Services Invites You to Explore Possibilities.We are looking for a proactive Service Desk Engineer who is passionate about delivering top-notch IT support and ensuring seamless technology experiences. Skilled in troubleshooting, resolving technical...
Business Analyst – Gauteng Pretoria CBD
B degree or equivalent (e.g., BTech/BSc/BCom Informatics/Computer Science/InformationSystem/Computer Engineering) Diploma in Business AnalysisMinimum eight years' experience in Business AnalysisKnowledge, experience and qualifications in Financial Markets (added...
Data Analyst (SAS expert) – Remote Remote
High profile credit and financial services division of leading retail group seeks a skilled Data Analyst, reporting to the Risk executive.The candidate must have:A completed BSc Honours ( Maths / Financial Maths / Engineering)3-5 years relevant Credit Risk Analyst /...
Frontend Developer (Angular) (Senior) 2672 – Gauteng Pretoria
Frontend Developer (Angular) ESSENTIAL SKILLS REQUIREMENTS:- Technical:o Angular frameworko TypeScripto HTML5, Typescript and CSSo Unit testing with JESTo RESTful API (Swagger, Open API)o Object-oriented programming experience- Experience with testing tools like...
SENIOR MICROSOFT DEVELOPER (IST)
Accountable for Creating and solving problems in a robust and scalable manner, lead and assist junior developers. Collaborating closely with cross-functional teams to ensure alignment and efficient execution of projects. Desired Skills: Dynamics 365 Javascript Python...
Senior Software Developer (C#.NET) (CH1071)
Our client, in the Payments and Lending industry, has an opening for a skilled Senior Software Developer to join their diverse team of C# developers. We are looking for an individual that takes pride in what they do, is customer focused and takes ownership and...
Business Analyst
Explore the role:Our client, a leader in providing innovative logistics and supply chain solutions across Southern Africa, is seeking a Business Analyst to join their team. The primary purpose of this role is to deliver critical support to the business by optimizing...
SENIOR MICROSOFT DEVELOPER (IST) – Gauteng Sandown
Accountable for Creating and solving problems in a robust and scalable manner, lead and assist junior developers. Collaborating closely with cross-functional teams to ensure alignment and efficient execution of projects. Desired Skills: Dynamics 365 Javascript Python...
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