FNB, Standard share top spot for customer experience
FNB and Standard Bank have been named joint winners of the inaugural Customer Experience (CE) Index for the consumer banking industry for 2024. Developed and managed by Professor Adré Schreuder, head of the industry Chair in Customer Experience at the University of...
RCS sees five-fold adoption increase in 2024
Adoption of Rich Communication Services (RCS) messaging has rocketed, according to Infobip’s latest Messaging Trends Report. Infobip analysed more than 530-billion interactions on its platform between businesses and consumers in 2024 to identify the latest global...
Mustek flags irregular expenditure at Sizwe
The Mustek board has issued a statement concerning irregular expenditure during the 2023 financial year in Sizwe Africa IT Group, in which Mustek holds a minority share. The company stresses that Mustek’s nominee director is appointed in a non-executive capacity to...
Public cloud market continues meteoric growth
The global cloud computing market size is expected to reach $1,55-trllion by 2030, registering a CAGR of 14,1% from 2023 to 2030, according to a new report by Grand View Research. The main factors driving the market growth include the rising adoption of cloud-native...
OpenAI grapples with double-edged sword in Microsoft alliance
OpenAI's strategic collaboration with Microsoft is widely perceived as a remarkable achievement, with the release of ChatGPT last year not only seeing resounding success, but also sparking fresh conversations and opportunities around AI. Nonetheless, OpenAI now...
Google appoints new MD for Africa
Google has hired the current MD of YouTube in EMEA Emerging Markets, Alex Okosi, to head up its operations in Africa. In his new role as MD of Google in Africa, Okosi will be responsible for Google's operations in Africa including programmes to help businesses and...
1bn people will use cryptocurrencies by 2027
Despite turbulence and regulatory twists in recent months, the crypto industry is on the up in 2023, according to analysis from Altindex.com. The impressive performance of the world's largest cryptos, which saw double-digit price growth in the first six months, helped...
Evolving threat landscape calls for active defence
Kathy Gibson reports - Africa is unique in the world when it comes to cyber resilience and data protection. Kate Mollett, regional director: South Africa and SADC at Commvault, explains that cybercrime that takes place in Africa could have wide-ranging effects around...
European public cloud spend defies budget cuts
Public cloud services spending in Europe will total $142-billion in 2023 and will reach $291-billion by 2027, recording a five-year (2022 to 2027) compound annual growth rate (CAGR) of 20%. Software-as-a-service (SaaS) will continue to drive most of the spending,...
Huge growth forecast for network-tokenised transactions
A new report from Juniper Research forecasts substantial growth of 190% in network-tokenised transactions - reaching 400-billion globally in 2028 and up from 140,3-billion in 2023. These transactions include online and desktop eCommerce transactions, mobile payments,...
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Sofacy shifts focus to include Far East
Kaspersky Lab researchers have observed that the Russian-speaking threat actor Sofacy, also known as APT28 or Fancy Bear is shifting its target to the Far East, with a strong interest in military, defense and diplomatic organisations - in addition to its traditional...
Spotify lands in SA
Spotify, the largest global music streaming subscription service, has launched in South Africa. With a worldwide community of more than 159-million, Spotify offers users the choice of a free ad-supported service, or an ad-free Premium subscription service that comes...
Ericsson wins Safaricom NOC deal
Safaricom has awarded Ericsson and its partner Hewlett Packard Enterprise (HPE) deployment of the next-generation network operation centre (NOC). Safaricom's transformation project is based on five pillars: views, process, people, infrastructure and tools. It is...
HTEK IP phones certified by PortaOne
Q-KON SA's HTEK UC900 series IP phones have been certified by PortaOne. This follows the successful interoperability testing and auto-provisioning integration with PortaSwitch, the PortaOne platform that delivers UC as a service. Providers using PortaSwitch can now...
Avaya completes Spoken acquisition
Avaya Holdings has closed its acquisition of Spoken Communications, an innovator in contact centre as a service (CCaaS) solutions and customer experience management applications built on conversational artificial intelligence. The Spoken platform accelerates Avaya's...
Cloud’s biggest security risk: the user
Cloud is coming into its own. Forrester says that public cloud platforms, business services, and applications will reach $236-billion by 2020. With cloud spending predicted to be six times that of IT spending over the same period, a cloud strategy is how companies...
Entersekt tops in mobile security
For the third year in a row, South African fintech company, Entersekt has won the Best Mobile Security Technology award in the annual Banker Africa Southern Africa Banking Awards. The aim of the awards is to recognise outstanding performance and excellence in the...
Canon launches iQuarius MX inks
Third generation inks for the Océ VarioPrint i-series have been specifically developed to meet the needs of customers working with offset coated papers for high quality graphic arts applications.The new Océ iQuarius MX inks enable application of higher ink coverages...
RS Components brings in Raspberry Pi 3 board
RS Components has announced the availability of the latest Raspberry Pi computer board: Raspberry Pi 3 Model B+. Building upon the phenomenal success of the Raspberry Pi 3 Model B, which will remain in production, the new board is the latest product in the Raspberry...
Is your African business’ payroll ready for GDPR?
The European Union (EU) is about to enforce the most important legislative update to the protection of personal information in our time. The General Data Protection Regulation (GDPR) comes into effect in May 2018. It's designed to protect the Personally Identifiable...
Data Engineer – Gauteng Sandton
Data Engineer - 6 Month Contract Minimum Requirements:Technical ProficiencyStrong programming skills in SQL and SASAnalytical SkillsExcellent analytical skills to interpret data and provide actionable insightsEducational BackgroundDegree in Computer Science, IT, or a...
Intermediate Java Developer(CH1068) – Fully Remote
Our client is a leading software services and consulting company focusing on delivering innovative solutions with a strategic emphasis on generative AI. They are expanding their team to include an individual contributor that will act as a Intermediate Java Developer...
Data Engineer at QE Services
My client based in Cape Town (Northern Suburbs) is currently looking for a Data Engineer to join them on a permanent basis. IT / Finance Responsibilities Understand and analyze client requirements and business needsIdentify, analyze, visualize, and understand...
Intermediate Java Developer(CH1068) – Fully Remote – Western Cape Cape Town
Our client is a leading software services and consulting company focusing on delivering innovative solutions with a strategic emphasis on generative AI. They are expanding their team to include an individual contributor that will act as a Intermediate Java Developer...
Data Engineer at QE Services – Western Cape Cape Town Region
My client based in Cape Town (Northern Suburbs) is currently looking for a Data Engineer to join them on a permanent basis. IT / Finance Responsibilities Understand and analyze client requirements and business needsIdentify, analyze, visualize, and understand...
Systems (Database) Administrator
Systems (Database) Administrator My client a leading commercial fashion Retailer in Cape Town has an exciting new vacancy for a Systems (Database) Administrator. Requirements:The successful candidate will administer IT Systems, Databases, Software development, testing...
Oracle PL/SQL Developer
My client based in Cape Town (Northern Suburbs) is currently looking for an Oracle PL / SQL Developer to join them on a permanent basis. IT / Finance Responsibilities Provide Technical Guidance and SupportOffer expertise and support to the product team, assisting with...
Systems (Database) Administrator – Western Cape Cape Town Region
Systems (Database) Administrator My client a leading commercial fashion Retailer in Cape Town has an exciting new vacancy for a Systems (Database) Administrator. Requirements:The successful candidate will administer IT Systems, Databases, Software development, testing...
Oracle PL/SQL Developer – Western Cape Cape Town Region
My client based in Cape Town (Northern Suburbs) is currently looking for an Oracle PL / SQL Developer to join them on a permanent basis. IT / Finance Responsibilities Provide Technical Guidance and SupportOffer expertise and support to the product team, assisting with...
Support Engineer
Individuals with a Bachelors in computer sciences, IT, or related field, with proven experience in managing Office 355SharePoint environments and website hosting.Strong knowledge of network infrastructure, hardware, and software systems. Proficiency in troubleshooting...
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