Conversational AI and its impact on service resolution
By 2028, 30% of Fortune 500 companies will offer service only through a single AI-enabled channel that allows communication through text, image, and sound, according to Gartner. Multichannel service journeys have become increasingly complex and expensive, leading to a...
How AI will transform labour, energy, society
Artificial intelligence (AI) is going to become an integral part of organisation, with a major role to play in transforming a number of sectors. This is according to S&P Global’s latest edition of its proprietary Look Forward research series, which provides a...
Denmark tops World Citizenship Report
Denmark, Switzerland and Finland took the top three spots in the 2023 World Citizenship Report, which ranks 188 countries across five key motivators defining citizenship for the global citizen. Published by CS Global Partners, the World Citizenship Report showcases...
Hackathon to pay €16k for ideas to level up ride hailing
global mobility and urban services platform inDrive, is launching its inaugural annual global hackathon, inCode 2023, with €16 000 up for grabs for the top ideas to make ride-hailing safer and more inclusive. InDrive invites the world's top tech talent to register...
Twitter influencers punt AutoGPT as ‘next big thing’ in AI
AutoGPT - an open-source experimental AI agent which can autonomously perform tasks such as Internet search, planning, coding, and debugging - has emerged as the top trend on Twitter since the second week of April, according to GlobalData's Social Media Analytics...
Load shedding is draining local businesses
The Experian Business Debt Index (BDI), which reflects the relative ability for business to pay their outstanding suppliers/creditors – in other words, the overall health of businesses in the economy - unsurprisingly declined sharply to a reading of 0,996 in Q4 2022...
Businesses look to behavioural biometrics to counter scam attacks
A new white paper from LexisNexis Risk Solutions – Multifaceted Fraud Attacks: Behavioural Biometrics as a Defensive Tool – has laid bare the challenges faced by organisations in addressing sophisticated fraud threats following increased digital adoption and...
A golden opportunity for innovative fintech startups
Applications are now open in South Africa for the 2023 edition of the Visa Everywhere Initiative (VEI), a global open innovation competition that sees startups pitch their innovative solutions to solve tomorrow’s payment and commerce challenges. This year’s VEI in...
Cybercriminals getting more creative with phishing attacks
More and more IT- and online services-related email subjects are being utilised as phishing strategies by cybercriminal, according to KnowBe4’s latest quarterly global phishing report. The results of the Q1 2023 report include the top email subjects clicked on in...
AI predictions may give time to prepare for solar storms
Like a tornado siren for life-threatening storms in America’s heartland, a new computer model that combines artificial intelligence (AI) and NASA satellite data could sound the alarm for dangerous space weather. The model uses AI to analyse spacecraft measurements of...
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PCI DSS accreditation means instant EFT is secure
iPay Secure Payment is a disruptive next-generation digital app that is contributing to the displacement of traditional financial services companies in the payments arena. It gives consumers an alternative way to make secure instant electronic payments, with none of...
Enterprise architecture: a new foundation for a digital era?
Organisations today must compete in an environment where traditional methods of conducting business are being replaced with new, innovative and disruptive models. Cloud, mobility and big data analytics are just some of the technologies that can help them do that. But...
Africa’s transformation will create a third centre of global power
What a difference a century makes. If we stepped back in time to a hundred years ago we'd find a primitive China; a Middle East that had yet to discover the riches of oil and most of Southeast Asia consisted of countries that were barely distinguishable from medieval...
Prevent upheaval from damaging employee engagement
Employee engagement is a buzzword. Everybody knows it. However, few people know that employee engagement means money. Research shows that companies in the US with engaged employees can outperform those without by up to 202% and have 6% higher net profit margins. And,...
IoT: data and devices for a brave new world
Since 2010, predictions for growth in the Internet of Things (IoT) have been staggering, and one thing has become clear: IoT is growing worldwide. However, the true value in IoT is not in the devices, says Sean Laval, technical head of IoT at Comsol Networks. "The...
The impact of technology trends on business
The year 2016 saw some interesting developments in the IT infrastructure space, including the growth of the Internet of Things (IoT) and the launch of low range networks that enable more devices to be connected and communicate, writes Peter Stutz, portfolio manager:...
Mobile apps empower local government
We've fallen in love with our beloved mobile apps, but how can we use them to solve our real social challenges, asks Marc Fletcher, manager: marketing and business development at Intervate, a T-Systems company. The start of 2017 saw many of South Africa's provinces...
Med-e-Mass partners with Datos Health
Med-e-Mass, part of the Altron group of companies and a leading developer of management applications for the healthcare industry, has partnered with Datos Health, developer of a pioneering Patient-Generated Health Data (PGHD) management solution, to link care plan...
Why a multi-cloud strategy makes sense
Placing all your eggs in one cloud can be a problem, writes Brendan McAravey, country manager of Citrix South Africa. We can all agree that cloud has practically become a part of our everyday lives, whether you're streaming your favourite Netflix shows, or even...
The circle of engagement
In this Aptean white paper, James Wood, director of Factory & Activplant product lines at Aptean and Ian Huntly, CEO and MD of Rifle-Shot Performance Holdings, whose organisation represents Aptean in South Africa, discuss the importance of achieving employee...
IT Operations Specialist – Eastern Cape Gqebera
The IT Operations Specialist maintains critical operational master data and performs standard operational processes for subsidiaries in all geographical regions. Responsibilities include process documentation, testing, monitoring, analyzing and closely collaborating...
ServiceNow Developer (Reporting/AI) Hybrid Contract (2724) TB
Develop your own analytics and reports on Service Now platform. Align with stakeholders to deliver their desired reports. Use your ServiceNow experience to exercise governance on the reporting developments. Test and deploy your solutions with our Agile...
Functional Tester
Person will test all the functionalities to make sure everything is still working after the product is reconfigured.Financial and Insurance background is required4 Years experience working as Functional TesterAble to work under pressure Desired Skills: Jira Functional...
Scrum Master – Western Cape Cape Town
Collaborate with multiple teams for Agile delivery. Communicate changes to stakeholders. Coordinate sprints, retrospective meetings, and stand-ups. Drive Agile retrospective improvements. Support product owners in objectives. Research and educate teams on Agile...
Client Succes Project Manager – KwaZulu-Natal Kloof
Client Success Project ManagerIn this role you will be providing project management oversight and administrative support to our Property Management Solutions teamThe Client Success Project Manager will manage client requests from a business analytics perspective,...
Developer – PYTHON (MASTER) at Parvana Recruitment – Western Cape Cape Town
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Product design, programming, bug verification, and testing of computer programs for software products and/or customer applications. Researching...
CNC milling machine programmer and operator
We are seeking a skilled CNC Milling Machine Programmer and Operator to join our team. The ideal candidate will have expertise in programming with Mastercam and experience working with Fanuc systems. You will be responsible for creating and optimizing CNC programs,...
Data Analyst
Qualification Mathematics/Science/Commerce/IT Degree (NQF Level 7), or equivalent, if substantiated by valid evidence of competency.Experience 1 - 2 years' relevant data analysis experience in a professional working environment.Knowledge of Python and/or R...
Jnr/Mid / Senior Level Developer
You will report directly to the CTO, and work with him to understand key commercial problems, and architect and build new solutions for them. You will join existing projects creating smart solutions to quickly onboard key integrations with large telecommunications...
Developer – Java (MASTER) at Parvana Recruitment
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Build and support applications in a technically exciting and challenging industry. Design, develop, test, document and support applications written...
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