Unofficial GenAI tools will help solve customer service issues
By 2027, 40% of all customer service issues will be fully resolved by unofficial third-party tools powered by GenAI, according to Gartner. Consumers are increasingly adopting unofficial third-party GenAI tools such as ChatGPT, Google AI Overviews, and Apple...
Open-source tools the key to unlocking AI ROI
New research commissioned by IBM found that companies surveyed are investing in AI for the long term, with a growing interest in using open-source tools to drive ROI and innovation going forward. The study of more than 2 400 IT decision makers (ITDMs), conducted by...
SA auto industry under threat as global markets commit to EVs
14 February this year marked a turning point in the evolution of the global automotive manufacturing industry when the European Parliament gave the long-awaited go-ahead to ban all internal combustion vehicles by 2035. And, as Europe is South Africa’s primary market...
SA’s biggest mall-based gaming tournament kicks off
Five months, seven malls, one national finale! Gamers … are you ready … for the SHIFT Gaming Experience, one of the largest national gaming tournaments in South Africa. Sponsored by MTN and Hyprop – and hosted in partnership with Computer Mania, Gizzu, and Redragon –...
Checkmate! How cybercriminals catch chess players in a gambit
Along with the growing number of chess players online, the risk of related cyberattacks are also increasing with Kaspersky cybersecurity experts discovering that chess players have been targeted by a range of different attacks from cybercriminals spreading malicious...
Intel, Arm collaborate on leading-edge SoC design
Intel Foundry Services (IFS) and Arm have announced a multigeneration agreement to enable chip designers to build low-power compute system-on-chips (SoCs) on the Intel 18A process. The collaboration will focus on mobile SoC designs first, but allows for potential...
Cassava Technologies ups investment in SA
In support of President Cyril Ramaphosa’s investment initiative, Cassava Technologies has pledged a total of R4,5-billion in investment in South Africa at the fifth South African Investment Conference (SAIC). The investment will be made through Cassava’s business...
Hamilton Ratshefola dies
Gijima has confirmed the death of its group chief executive, Hamilton Ratshefola, at the age of 56, following a short illness. “Gijima, its shareholders, board, executive, staff and the ICT industry have undoubtedly lost a par-excellence leader, a friend, a mentor and...
African CEOs need to view cyber risks more seriously
Twenty six percent of CEOs in Africa believe their companies will be exposed to cyber risk in the next 12 months - and 33% think it will only happen in the next five years. This indicates that among CEOs in Africa, cyber risks are not considered a major risk compared...
It’s time to close the innovation gap
Businesses worldwide are confident in the strength of their organisation’s innovation in the face of current global challenges – 84% say that their company has a vibrant culture of innovation (68% in South Africa) – but Dell’s new Innovation Index shows that there is...
More News Today
Epson debuts A3 double-sided printing
Epson has launched two new A3 double-sided printer models, expanding the capabilities of its Ink Tank System (ITS) range. Aimed at the small and home office market, the L605 is Epson's first 3-in-1 printer to include this feature, while the L1455 is the first 4-in-1...
ContinuitySA adds to disaster recovery as a service
ContinuitySA is offering disaster recovery as a service (DRaaS) for IBM Power systems. The offering complements the company's existing DRaaS offering. "Disaster recovery as a service is increasingly popular because it allows companies to access genuine disaster...
When do-it-yourself IT security no longer does
The complexities and continuous evolvement of IT security threats have made managing them a specialist field. With cloud services, third party applications and mobile devices proliferating the workplace, nobody without the necessary experience, technical skills or...
Digicape, Sensor Networks deliver IoT and Apple Watch app
The Internet of Things (IoT) is on track for high growth in South African as startup Sensor Networks and Digicape partner to launch a first-of-a-kind Apple Watch app for the Sensor Smart Tracker device and integrate the existing Sensor Tracker App directly into...
SWARM fast-tracks loyalty app creation with DTH
Cape Town-based SWARM Loyalty, a specialist developer of mobile loyalty and customer marketing applications, has launched a new version of its solution that makes it possible for new clients to create and deploy a smartphone-based loyalty app in as little as two...
Consider a managed service approach
With so much hype around its attractive benefits for business, organisations might be feeling the pressure to move to the cloud. Writes Iniel Dreyer, MD of Gabsten Technologies. While such a bold step might appear lucrative, it's important to consider timing. The...
Redstor provides backup platform for QCTO
Redstor's cloud backup and disaster recovery services have provided the Quality Council for Trades & Occupations (QCTO) with a reliable backup system to ensure its mission-critical data is kept safe. The Quality Council for Trades & Occupations (QCTO) has been...
Transforming insurance with BI
Insurers are driven by data to get meaningful insights into their customers, products, competitors, and the market. However, the real differentiation comes in how that data is evaluated through analytics and processes. "The competitive landscape means insurers have to...
Ruckus Wireless partners with Intersection to connect cities
Ruckus Wireless, a part of Brocade, and Intersection, an urban experience company, have announced a partnership aimed at bringing free high-speed public WiFi to city streets and transit hubs around the globe. As cities around the world face aging infrastructure and...
Obsidian Systems, Atlassian lead DevOps collaboration
Open source technology, services and solutions specialist Obsidian Systems is teaming up with industry partner and established enterprise software firm Atlassian to participate as a silver sponsor at this year's DevConf conference. The annual event, widely...
DevOps Engineer (AI and Services) – Gauteng Midrand
DevOps Engineer (AI and Services)Location: Midrand, Gauteng, South Africa Employment Type: Full-time and Office-based Reporting Line: General Manager - AI and ServicesContact: Chanel Lubbe – Associate Talent Specialist ([Email Address Removed])Job PurposeThe DevOps...
Application Support Analyst (12-Month Contract) (CPT) (EE)
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
Data Scientist at Parvana Recruitment
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
ICT NETWORK AND SECURITY SPECIALIST
Job Purpose To serve as a shield to safeguard devices and services from malicious attacks orchestrated by hackers, spammers, and cybercriminals, including shielding the organisation against phishing schemes, ransomware attacks, identity theft, data breaches, and...
Network and Systems Engineer – Tier 3
Role: The purpose of the position is to deliver senior level technical support, network design and architectural expertise, network maintenance, incident and problem management for the company and its customers within agreed timelines and SLA. This position will also...
Application Support Analyst (12-Month Contract) (CPT) (EE) – Western Cape Cape Town
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
Data Scientist at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
ICT NETWORK AND SECURITY SPECIALIST – Gauteng Pretoria CBD
Job Purpose To serve as a shield to safeguard devices and services from malicious attacks orchestrated by hackers, spammers, and cybercriminals, including shielding the organisation against phishing schemes, ransomware attacks, identity theft, data breaches, and...
Network and Systems Engineer – Tier 3 – Gauteng Midrand
Role: The purpose of the position is to deliver senior level technical support, network design and architectural expertise, network maintenance, incident and problem management for the company and its customers within agreed timelines and SLA. This position will also...
Junior Systems Administrator
Our client providing office automation solutions is looking for a Junior Systems Administrator / Helpdesk / Service Technician to join their team.This is a technical role.Please note that this is a full time office based position in Bryanston area.Offering...
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