Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
Hubble measures mass of a lone white dwarf
Astronomers using NASA's Hubble Space Telescope have for the first time directly measured the mass of a single, isolated white dwarf – the surviving core of a burned-out, Sun-like star. Researchers found that the white dwarf is 56% the mass of our Sun. This agrees...
What South Africans wanted to know about in January
With 2023 well underway, local and global headlines have garnered the interest of South Africans across the board with Google search activity for January showing much curiosity around sporting events, matric results, and innovations in technology. At the top of many...
Organisations today use more than 1 000 apps but remain disconnected
New research shows that business application volumes within organisations have increased nearly 10% in the past year, surpassing 1 000 on average. However, less than 30% are integrated, creating data silos that lead to rising costs, duplicated work, productivity...
GSA Africa winners to hit global stage in Copenhagen
Winners of last year's African Startup Awards will be enroute to Copenhagen this March to showcase their solutions to some of the world's top startups, venture capitalists, and ecosystem enablers at the Global Startup Awards (GSA) grand finale. In the meantime,...
CoJ’s recent actions undermine good governance – IoDSA
Just days after Mpho Phalaatse was removed as Johannesburg's mayor, a letter to all municipal entities surfaced on social media in which the acting City Manager of Johannesburg instructs the boards of municipal entities to cease holding any "strategic sessions,...
SA consumers lax when it comes to online security
Cisco's recent Consumer Security Survey has gathered insight into how secure (or insecure) South Africans feel online - and, it turns out, they have good reason to be worried. The survey involved 1 006 South African consumers aged 16 and older and revealed that 74% of...
Regional IT spend could break the $100bn barrier
Overall spending on information and communications technology (ICT) across the Middle East, Türkiye, and Africa (META) will top $233,8-billion this year, an increase of 3,9% over 2022. That's according to the latest predictions presented today by International Data...
Healthy growth forecast for WLAN market
The Wireless LAN (WLAN) market is expected to grow another 12% year-over-year in 2023 after hitting a record high of $9-billion in 2022, according to Dell'Oro Group. The industry was plagued by supply constraints in 2022 and manufacturers' backlogs ballooned to record...
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9th BIT Consulting offers improved software release
9th BIT Consulting, the African partner of XebiaLabs, has announced the availability of a new version of XebiaLabs' XL Release and XL Deploy. These DevOps and Continuous Delivery tools help enterprises to orchestrate and control large and complex software releases,...
VoIP is finally ready for mainstream business
South Africa's ICT industry has long talked up the benefits of Voice over Internet Protocol (VoIP) as an alternative to traditional mobile and fixed-line telephony, but it is only now that a wide rollout of last-kilometre fibre has made it a truly compelling option...
Cameroon tackles identity fraud
Gemalto is supporting DGSN, the General Delegation for National Security in Cameroon, in tackling fraud and document counterfeiting with the deployment of Sealys Colour in PC for polycarbonate eID cards, a first in Africa. This approach consists in laser engraving...
iConnect launches Business WiFi Calling
iConnect Voice subscribers can now receive even more value on their VoIP service by making use of iConnect's Business WiFi Calling, which officially launches this month. WiFi Calling enables users to make and receive calls over any data network, using their mobile...
Westcon-Comstor UCC solutions practice adds Polycom
As the unified communications-as-a-service (UcaaS) market transitions from early adopter to early mainstream phase, Westcon-Comstor customers are now ideally positioned to enable southern Africa enterprises to redefine the concept of teamwork. The value-added...
Ambition and opportunity in IT in Africa
Developments in Africa's tech infrastructure environment means it's all to play for, writes Brett Parker, MD of SAP Africa. The potential gains to be made from the rapid growth of the African digital economy cannot be overstated. An estimated 360 million mobile...
BT is a UC as a Service leader
BT has been named by Gartner as a Leader in the August 2016 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide. BT has improved its position on last year, moving from the Challenger to the Leaders Quadrant, where it has been positioned the...
CV red flags to look out for
There are numerous ways in which a candidate can create a standout Curriculum Vitae (CV) that grabs the attention of a potential employer. From good formatting and layout to detailed experience and skills, a strong CV generally stands out from the rest. But there are...
Core business applications crucial for digitalisation
As digitalisation continues to entrench itself as an imperative strategic direction, it's important that organisations understand what true digital transformation should address, says Quinton Pienaar, CEO of Salesforce Platinum reseller Agilitude. "In order to make...
Using technology for better learning
Whether it be making the classroom a more interactive experience or working towards an effective and engaging distance learning model, the careful and correct choice of audio visual (AV) integration and collaboration tools are key. Modern AV technology means that...
Software Developer – Java / Spring Boot at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading provider of telco, payments, retail software - they have a global client base with a strong R&D focus. They are great believers in continuous improvement and fast adapters to new tech and constantly changing business needs....
Intermediate C# Developer
Join a company that will offer significant advantages in terms of experience gained, particularly in the field of cybersecurity and secure communications. You will have the opportunity to work with cutting-edge technologies, which is deployed across 15 countries. This...
Data Engineer
Join us as a Data Engineer, where you'll enhance our data infrastructure and drive value from our retail data across South Africa and Africa. You'll focus on developing Python ETL processes, optimizing SQL queries, and managing our reporting database. This role...
Solution Developer
ENVIRONMENT:A leading company in the Intelligent Process Automation (IPA) sector is offering an exciting opportunity for a Solution Developer to join their team. Your responsibilities will include coding, testing, and troubleshooting programs using the appropriate...
Front-end Developer (Angular and/or React) – Port Elizabeth
Hire Resolve is currently seeking a skilled and experienced Front-end Developer with expertise in Angular and/or React to join our client's team in Port Elizabeth.As a leading specialist Recruitment firm in the Information Technology and Services industry, our mission...
Network Engineer – Gauteng Pretoria CBD
Network Infrastructure:Deep understanding of network components (routers, switches, firewalls, servers) and their functionalities.Network Security:Expertise in implementing and managing security measures (firewalls, intrusion detection systems, encryption).IT...
Application Support Analyst (12-Month Contract) (CPT) (EE) – Western Cape Cape Town
ENVIRONMENT:A reputable Investment Firm seeks a highly skilled Application Support Analyst to fill a 12-Month Fixed-Term Contract where your will provide optimal & seamless 1st and 2nd Line Support, ensuring operational stability and increasing efficiency to...
Software Engineer (TypeScript, Python, AWS) (CPT/JHB/DBN Hybrid) – Western Cape Cape Town
ENVIRONMENT:A dedicated Solar Partner for businesses across Asia and Africa seeks the coding talents of a Software Engineer to join its team and help take solar into a new realm with a new set of tools. The role will require creativity, innovation and a new way of...
Intermediate Full Stack Developer (NestJS, TypeScript, JavaScript, Node.js) (CPT/Remote)
ENVIRONMENT:A growing provider of easy-to-use Software, Integrations & APIs seeks the coding talents of an Intermediate Full Stack Developer to join its team and help design, build & maintain robust solutions. You will work to solve interesting business...
Senior BI ETL Developer
ENVIRONMENT:THE technical expertise of a highly analytical & solutions-driven Senior BI ETL Developer is sought by a dynamic Financial Services Group where you will take charge of creating ETL processes for transforming data residing in various source systems into...
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