Service robots growing 6x faster than industrial robots
The service robot market has undergone major changes over the past few years with AI and machine learning enabling the development of machines capable of performing a variety of tasks with greater accuracy and efficiency than ever before. As a result, the entire...
Intel Xeon accelerates GenAI workloads with Aible
Intel and Aible, an end-to-end serverless generative AI (GenAI) and augmented analytics enterprise solution, now offer solutions to shared customers to run advanced GenAI and retrieval-augmented generation (RAG) use cases on multiple generations of Intel Xeon CPUs....
Impact and attitudes to fraud across the world and generations
Geographies and generations differ greatly in the frequency and impact of financial fraud, as well as their attitudes toward fraud detection and the institutions responsible for protecting them from bad actors. This is according to the 2022 IBM Global Financial Fraud...
Flaws in proactive customer service cause more harm than good
Two-thirds of customers contact customer service after receiving proactive outreach from a brand, often using costly assisted channels because they needed additional information or confirmation, according to Gartner. This flawed approach to proactive customer service...
SA gets first Green Finance Taxonomy
South Africa has launched its first national Green Finance Taxonomy through which investors, issuers, lenders and other financial sector participants can track, monitor, and demonstrate the credentials of their green activities in a more confident and efficient way. A...
Strong growth for insurance telematics policies
According to a new research report from Berg Insight, the number of insurance telematics policies in force on the European market reached 16,1-million in Q4-2021. Growing at a compound annual growth rate (CAGR) of 21,5%, this number is expected to reach 35,1-million...
Technology helps African farmers weather climate change
Case studies across Africa demonstrate the positive impact that access to even the most basic mobile technology can offer smallholder farmers. This underscores the importance of driving inclusive access to digital technology, especially mobile-based, to help the...
Confidence in short-term insurers nosedives
The short-term insurance industry is facing an increasingly critical customer when it comes to service delivery, meeting expectations, quality, value, and price. Customer loyalty is on the decline and short-term insurers are struggling to articulate their customer...
Uber looks to iron out safety concerns
Looking to address issues around the safety of users of e-hailing applications, Uber has held a safety roundtable discussion with Gender-Based Violence (GBV) and safety experts. According to Kagiso Khaole, head of mobility operations for Sub-Saharan Africa at Uber and...
Lazarus rises again … in cryptocurrencies
The advanced and persistent actor, Lazarus - infamous for its growing financial motivations - has hit cryptocurrency businesses with new, Trojanised decentralised finance (DeFi) apps in order to increase profit. Lazarus abuses legitimate applications used to manage...
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Resistance to Innovation is Futile
It stands to reason if we don’t innovate we’ll lose position because our competitors will take over our market share, writes Michael Stanleigh and Ian Huntly, CEO of Rifle-Shot Performance Holdings, official representatives of SoftExpert in South Africa . In...
14 tips to make web chat work
We have seen web chat really starting to take hold in the contact centre – and not just for the younger generation. Peter Flanagan, Genesys regional director: Southern & Eastern Africa, gives 14 top tips to implement a successful web chat policy. These tips were...
Acer extends reliability promise to Windows tablets
Acer announced enhancements to the”Acer Reliability Promise” by extending the programme to its Windows tablets. The scheme is targeted especially at Small/Medium Businesses/SoHo and now covers its TravelMate commercial notebook range, Veriton desktops, monitors,...
Hospital WiFi a boon for staff and patients
WiFi networks designed specifically for hospital use are catching on around the world, as both staff and patients see the multiple benefits of secure network access. Anton Jacobsz, MD of Aruba distributor Networks Unlimited, says that, along with hotels, retail areas,...
BCX debuts unified communications solution in the cloud
As the cloud continues to integrate all forms of information technology, more businesses are seeking unified communications services. In response to this demand, Business Connexion (BCX) is launching a hosted voice network that offers a complete voice experience from...
Atio offers voice biometrics via OneVault partnership
Atio has partnered with voice biometric authentication service provider OneVault to offer voice biometric solutions to its customers. According to Atio’s CEO, Chris Van der Sande: “ATIO has been focused on introducing innovative solutions into our overall solution...
Ocular Technologies offers Aspect’s cloud solution
Ocular Technologies, a South African contact centre solutions provider and Aspect 2014 Partner of the Year for Europe and Africa, will be offering Aspect’s cloud contact solution to its clients. “No longer an outlandish term, the usage of ‘cloud-based solution’ is...
No silver bullet for security
The security landscape is a complex one, and several layers of defence at multiple points in the organisation are needed to successfully combat today’s sophisticated threats. Unfortunately, for too many businesses, the idea of a ‘quick fix’ is tempting, and they learn...
Weak passwords threaten the enterprise
Research reveals time and again that weak login credentials, including passwords, remain among the top causes of data breaches around the world. Despite this, individuals continue to choose weak and insecure passwords to protect their most sensitive data. Simon...
Always-on enterprise storage key for cloud-based big data
The data explosion is a well-known fact, and big data is having a profound impact not only on the volume of data but also the variety of data generated and the velocity at which it is being created, writes Kalvin Subbadu, sales manager: components at WD South Africa....
Senior C#.Net Developer – Hybrid at Construct Executive Search
Applicants must have the following requirements: Must have a Bachelors Degree in Information Technology or Computer or Engineering Sciences.Must have 8 -10 years of experience as a Senior Developer in software development.Must have knowledge of the SDLC process,...
Senior Java Develope
Join a DYNAMIC Agile team who are experts in their unique and exciting industry!Minimum Requirements: Java, TypeScript, SQLRequired: Full understanding of Test Driven Development, Interfaces, Generic Typing, Code Abstraction, Modular design patterns, and a keen...
Systems Analyst
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients. Are you passionate about technology and problem-solving? We're looking for a...
2050 – AWS Data Engineer
Large company in Pretoria looking to fill this urgent role. Contracthybrid (2/3 times at the office)ESSENTIAL SKILLS REQUIREMENTS:Above average experience/understanding (in order of importance):e.g. Technical Skills / TechnologyTerraformPython 3xSQL -...
Mid / Senior Full Stack Developer
Our client is looking for an experienced developer to maintain their infrastructure, improve the existing products and help them drive innovation in the space through various enhancements. Key Requirements Essential knowledge of Java, PHP, and Laravel.Ability to set...
Network Engineer (Senior) at Parvana Recruitment
About our client:Our client is a highly successful international software development house specialising in telecommunications and payment gateways. With two decades of proven success and remarkable growth, they offer an exceptional training and mentorship program....
Senior C#.Net Developer – Hybrid at Construct Executive Search – Gauteng Pretoria Region
Applicants must have the following requirements: Must have a Bachelors Degree in Information Technology or Computer or Engineering Sciences.Must have 8 -10 years of experience as a Senior Developer in software development.Must have knowledge of the SDLC process,...
Senior Java Develope – Western Cape Western Cape
Join a DYNAMIC Agile team who are experts in their unique and exciting industry!Minimum Requirements: Java, TypeScript, SQLRequired: Full understanding of Test Driven Development, Interfaces, Generic Typing, Code Abstraction, Modular design patterns, and a keen...
Systems Analyst – Gauteng Gauteng
At iOCO, we're more than just a company; we're a dynamic team committed to pioneering solutions that matter, driving business agility, and ensuring digital resilience for our clients. Are you passionate about technology and problem-solving? We're looking for a...
2050 – AWS Data Engineer – Gauteng Pretoria
Large company in Pretoria looking to fill this urgent role. Contracthybrid (2/3 times at the office)ESSENTIAL SKILLS REQUIREMENTS:Above average experience/understanding (in order of importance):e.g. Technical Skills / TechnologyTerraformPython 3xSQL -...
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