AI makes critical thinking a workforce priority

A new global study from the IBM for Business Value points to a disconnect between the skills chief human resource officers (CHROs) say AI requires and those employees prioritise. While 71% of CHROs identify the ability to supervise, validate and override AI outputs as...

Today’s data centre build-out dwarfs previous infrastructure investments

Kathy Gibson reports from Vertiv Week in Zagreb – Artificial intelligence (AI) is driving the biggest infrastructure build-out in human history – bigger than the railroads or the Industrial Revolution. “People assume AI is a bubble, but it is showing no signs of...

Negative sentiment drives call for data centre transparency

Kathy Gibson reports from Vertiv Week in Zagreb – With data centres experiencing massive growth around the globe, the industry needs to do a better job of telling people the benefits they offer humanity at large. Worldwide, uncertainty about possible risks posed by...

Growing energy demand will limit ambitious climate goals

The global economy is on the cusp of a major shift where most of future global energy demand growth will come from emerging markets and developing economies (EMDEs). The new realities of meeting this demand alongside the need for energy security, resilience and...

Economic impact of the legal profession valued at $1,6trn

According to a report from the International Bar Association (IBA), countries that firmly uphold the rule of law experience greater socio-economic benefits from the everyday contributions of lawyers than governments that impose restrictions on legal rights. In the...

BETI up in May but future still uncertain

The BankservAfrica Economic Transactions Index (BETI), which measures the value of all electronic interbank transactions processed by BankservAfrica, recovered further in May 2024, contributing to a positive outlook for the economy in the second quarter. However,...

Alarm sounded over self-spreading vaccine proposals

Since the first lab-modified virus capable of replication was generated in 1974, an evidence-based consensus has emerged that many changes introduced into viral genomes are likely to prove unstable if released into the environment. On this basis, many virologists...

How AI can improve customer service

Insights, user experience and process improvement are three ways artificial intelligence (AI) can benefit customer service organisations, according to Gartner. Service and support leaders should understand these three benefits in order to thoroughly develop and track...

New AMD Radeon improves CAD performance

AMD has announced new additions to the AMD Radeon PRO W6000 Series desktop and mobile workstation graphics lineup, designed to deliver exceptional performance, stability and reliability for professional users, including CAD designers, engineers and office knowledge...

Supply chain technology supports visibility, sustainability

The pandemic will continue to impact global and regional supply chains through 2022 due to factory shutdowns, transportation constraints, demand fluctuations, and supply constraints. These challenges place pressure on manufacturing, inventory availability, and...

End of SA lockdown brings risk investors to the fore

In March 2020, the longest bull market in history turned bearish, with market sentiment swinging aggressively towards pessimism. While the global stock market recovered quickly, the South African economy found itself in a decided downturn, exacerbated by the...

The pandemic changed how consumers shop

Multiple factors have affected the retail environment, and largely changed the way that consumers shop. This is according to a new global consumer retail study from Intel and IHL Group that speaks to the changing retail experience while highlighting technologies that...

Organisations fail to achieve a complete customer view

Only 14% of organisations have achieved a 360-degree view of the customer, according to Gartner. However, 82% of respondents said they still aspire to attain this goal in a Gartner survey of 402 marketing, IT and other enterprise leaders responsible for customer data...

More News Today

Can you trust post-call surveys?

Post-call surveys are an essential part of the call centre manager’s toolkit - but, asks Bruce von Maltitz of 1Stream, can companies trust what the surveys are telling them? “Based on after-call surveys, many companies are far too complacent about how well they’re...

Ruckus launches SmartCell Gateway

Ruckus Wireless has unveiled the industry’s first carrier-class virtualised wireless LAN (WLAN) controller, the Ruckus virtual SmartCell Gateway (vSCG), designed to streamline the creation of highly scalable and resilient cloud-based wireless LAN (WLAN) services. The...

Smartphone design now key for consumers

Considering 80% of the world’s population is equipped with a mobile phone, with over 1-billion of these being smartphones, mobile communications technology has entrenched itself into modern day life. As these devices continue to become more integral to our day-to-day...

Is your MSP hindering cloud migration?

With cloud computing already entrenched and proven in some of the world’s most substantial companies (and equally entrenched among the world’s most savvy start-ups), South African businesses should be asking themselves a simple question: why isn’t more of my stuff in...

Interactive Intelligence grows cloud by 67%

Interactive Intelligence has reported a 67% compound annual growth rate (2010-2013) of its Communications as a Service offering, topping 20 000 seats. Interactive Intelligence CaaS is a set of cloud-based contact centre, unified communications and business process...

Pan-African banking solution demand grows

Standard Bank, Africa’s largest Bank by assets and market capitalisation, is seeing a continuation of demand for its services from international commodity traders and rapidly expanding regional and local businesses in Africa. This follows the withdrawal of several...

How consumers benefit from credit amnesty

It is now a month and a half since the implementation of the much anticipated Removal of Adverse Consumer Credit Information Project, loosely referred to as “amnesty”, and despite-millions of records being wiped off consumers' credit reports, they have come to realise...

Paperjet expands with Xerox Colour 1000

Cape Town-based commercial printing house Paperjet is expanding its retail options with the new Xerox Colour 1000 digital press from Oxbow and Bytes Document Solutions. Chris Farber, the founder and owner of Paperjet, says that the higher volume, capacity and improved...

A converged approach to branch office IT

The face of today’s enterprise is changing: as IT becomes the focal point, executives are utilising technology in new ways and ultimately, it has become a tool to achieve business goals – from cost savings and improved infrastructure, to optimised business processes...

Stratus adds to everRun Enterprise

Stratus Technologies has announced the general availability of two anticipated additions to everRun Enterprise, its next-generation software-based availability solution – selectable availability and Split-site Cross Campus downtime prevention. Enterprises now have the...

Applications Architect – Gauteng Centurion

A well-established business is seeking to appoint a Applications ArchitectTo lead the design of an enterprise-wide application architecture as guided by the EA standards, procedures, and policies.EDUCATION, SKILLS AND EXPERIENCE:Relevant postgraduate Bachelor's Degree...

Junior Java Backend Developer (Centurion) – Gauteng Centurion

ENVIRONMENT:THE coding talents of an ambitious Junior Java Backend Developer are wanted by a cutting-edge HealthTech company in Centurion. Your role will include resolving and/or escalating issues in a timely fashion, developing/contributing to the written design...

Frontend/DevOps Developer

ENVIRONMENT:Attention Frontend Developers! Are you ready to embark on an exciting journey with a cutting-edge Mobile Tech company? They are on the lookout for a dedicated frontend developer to join their team and contribute to the development of their innovative web...

Information Security Specialist

The purpose of the job is to plan, manage, and administer the CMS network security. Ensure all network components are managed in accordance with approved guidelines and processes to ensure compliance. As an Information Security Specialist, you will be responsible to:...

Snr Network Support Engineer (Voice) (Level 3)

Role: Snr Network Support Engineer (Voice) (Level 3)Location: Illovo, Johannesburg A leading ISP is looking for an experience Snr Network/Voice Support Engineer to join their dynamic team. Support Engineers are their professional technical resources responsible for...

Frontend/DevOps Developer – Western Cape Cape Town

ENVIRONMENT:Attention Frontend Developers! Are you ready to embark on an exciting journey with a cutting-edge Mobile Tech company? They are on the lookout for a dedicated frontend developer to join their team and contribute to the development of their innovative web...

Information Security Specialist – Gauteng Pretoria CBD

The purpose of the job is to plan, manage, and administer the CMS network security. Ensure all network components are managed in accordance with approved guidelines and processes to ensure compliance. As an Information Security Specialist, you will be responsible to:...

Software Developer (12 Months Contract Wits NCR)

Software Developer (12 Months Contract) Wits National Cancer Registry (NCR)Main purpose of the job:Provide complex IT software solutions by working closely with business users throughout all phases of the software development lifecycle (SDLC) in support of the...

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