Surge in demand for AI in contact centres
Contact centres are under increasing pressure to improve customer experiences despite having fewer resources and, while 100% are turning to AI and automation for help, many face challenges due to limited in-house expertise. This is one of the key findings of a new...
Non-access to clean cooking poses deadly risks for millions in Africa
African policy makers and international partners meeting at this year’s UN Climate Change Conference - COP29 - have highlighted the urgent crisis posed by lack of access to clean cooking, a challenge impacting 1.2-billion people across Africa and leading to millions...
AI empowers the journey from idea to innovation
Kathy Gibson reports – Artificial intelligence (AI) is the term on everyone’s lips – but what does it really mean for businesses? “We believe it is to enhance business,” says Mohammed Amin, senior vice-president: sales for CEEMETA at Dell Technologies, addressing Dell...
Bitcoin hits all-time high on Trump victory
Following the election of Donald Trump as the US’s 47th president, Bitcoin yesterday hit an all-time high above $75 000 - finally breaking through the long-standing peak of $73 700. The cryptocurrency was trading on Luno at R1,323,115 at 12h48 yesterday afternoon. The...
How to ensure AI offers ROI
Kathy Gibson reports – Companies around the world are starting to measure artificial intelligence (AI) projects against real return on investment (ROI). Todd Lieb, vice-president: cloud partnerships at Dell Technologies, explains that AI is accelerating the pace of...
RansomHub rises as ransomware landscape shifts
Ransomware remains the world’s top cyberthreat, according to Check Point Research’s latest security report, with RansomHub quickly emerging as the fastest-growing group operating through Ransomware-as-a-Service (RaaS). As of September 2024, RansomHub accounted for 19%...
West Africa data centres mirror global trends
Organisations around the world are trying to manage an explosion of data across distributed sites and environments, requiring them to be more agile and responsive than ever before, but often by means of legacy infrastructure. This scenario is no different for...
88% of new jobs in global business services go to youth
The global business services (GBS) sector has added 8 847 jobs between January and June this year - contributing $142-million to South Africa’s export revenue – according to BPESA’s latest quarterly GBS Sector Job Creation Report. What’s more, the report adds, 60% of...
Municipal leaders prioritise service delivery over clean audits
Senior municipal officials in South Africa are prioritising service delivery over and above achieving clean audits, according to a survey by a leading fintech in municipal financial management solutions, Munsoft. The study, which surveyed around 95 municipalities out...
Kaspersky helps Interpol disrupt global cyberthreats
As a firm advocate for a collaborative approach to combatting cybercrime, Kaspersky says it has contributed to Interpol’s global Operation Synergia II aimed at disrupting cyberthreats such as targeted phishing, ransomware, and information stealers. The joint effort...
More News Today
How CIOs can achieve the benefits of sustainability
Gartner research shows that 50% of CIOs will have performance metrics tied to the sustainability of their IT operations by 2025 - and by 2027 25% of CIO compensation will be linked to their sustainable technology impact. This means that sustainability must now switch...
Tracker expands into supply chain with OKgo launch
In a move to bolster supply chain visibility for businesses in South Africa, Tracker has partnered with Roambee, a Silicon Valley company specialising in asset and shipment tracking and monitoring powered by artificial intelligence (AI). The new solution, named OKgo,...
Support vital as fewer employees carry greater burden
As companies across the world face RIF – reduction in force –through either hiring freezes or retrenchments, it is important to focus not only on the impact to those who are made redundant. Equally important is to consider those who are left behind - the so-called...
Peach Payments partners with Sukhiba for conversational commerce
Digital payments service provider Peach Payments has integrated with Kenya’s conversational commerce and CRM platform Sukhiba to offer its South African merchants a new sales channel and facilitate WhatsApp-based sales. Founded in 2021 by Ananth Raj Gudipati and...
AWCape in strategic partnership with 4Sight
Sage Platinum Business Partner AWCape has announced a strategic partnership with 4Sight Holdings, allowing it to act as a 4flow Centre of Excellence (COE) to transform many more businesses through the integration and automation of their business processes. 4flow is a...
SurTech is exclusive SA reseller for Diligent
Software solutions provider SurTech has been appointed the exclusive reseller for Diligent solutions across governance, risk, compliance, audit and ESG in South Africa. Diligent is a governance, risk and compliance (GRC) SaaS company, serving more than 25 000...
Datacentrix reattains Rubrik Elite Partner status
Datacentrix has re-acieved its Elite Partner status with Rubrik, having been the first South African company to attain this prestigious status in 2023. Rubrik’s partner programme requires Elite Partners to requalify every six months, while accumulating 100 points...
MRI Software creates 250 new jobs in SA
Real estate software and services company MRI Software has created more than 250 new jobs over the last four years in South Africa. The company recently revealed its new office in Cape Town, which employs around 270 staff members, including its regional leadership...
Demand forecasting as a service a weapon for retail
Demand forecasting is a well-established and important field in retail, but accuracy and speed are becoming challenges in a fast-changing and ever evolving market. Category managers need advanced support to stay ahead in modern retail. This is according to Linda...
The top 10 outsourcing myths debunked
Outsourcing is surrounded by misconceptions. Dispelling these is crucial for businesses to make informed decisions about outsourcing and to fully leverage its many potential benefits. Clinton Cohen, CEO of iContact BPO debunks 10 of the most common outsourcing myths,...
Business Analyst
Responsibilities:Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders.Document existing business processes and develop and document new business processes.Develop functional and technical...
Software Developer
SNR Software DeveloperOur client is hiring!Location: George, Garden Route5 plus years' experience needed. Why consider this opportunity? Beautiful Location: Live and work in the heart of the Garden Route, surrounded by stunning landscapes.Purpose-Driven: Join a...
Senior .NET Developer (LM)
Responsible for managing the entire software development life-cycle from concept design through to implementation and application maintenance. You would oversee the design and implementation of websites, programs, and applications that execute within Microsoft's . NET...
Business Analyst – Gauteng Johannesburg
Responsibilities:Develop business requirement specifications through well facilitated discussions and interviews with relevant stakeholders.Document existing business processes and develop and document new business processes.Develop functional and technical...
Software Developer – Western Cape George
SNR Software DeveloperOur client is hiring!Location: George, Garden Route5 plus years' experience needed. Why consider this opportunity? Beautiful Location: Live and work in the heart of the Garden Route, surrounded by stunning landscapes.Purpose-Driven: Join a...
Senior .NET Developer (LM) – Gauteng Johannesburg
Responsible for managing the entire software development life-cycle from concept design through to implementation and application maintenance. You would oversee the design and implementation of websites, programs, and applications that execute within Microsoft's . NET...
Business Systems Analyst
Job description:You will be working as part of an IT delivery team responsible for the development, configuration and support of various IT business systems. If you have a passion for the more technical side of business analysis with a strong focus on systems, you...
Full-Stack Developer
Looking for a passionate and skilled Full-Stack Developer (Angular / AWS Serverless) to play a central role in shaping the development of a product by working on both the front-end and the serverless backend of the application Key Requirements 5+ years'...
SAP SPECIALIST
Experience Required: At least 2 years of hands-on experience with SAP PP-PI configurationIntegration: Experience integrating the PP-PI module with Logistics modules like IM/WM and QM.Projects: Experience with full lifecycle projects, preferably in sales and...
Business Systems Analyst – Western Cape Cape Town
Job description:You will be working as part of an IT delivery team responsible for the development, configuration and support of various IT business systems. If you have a passion for the more technical side of business analysis with a strong focus on systems, you...
View more career listings on our Careers Section