AI-driven and omnichannel communication on the rise in SA
In its latest Messaging Trends Report 2026, communications platform Infobip says its 20-year analysis of 3,8-trillion messages reveals a rise of omnichannel and AI-driven communication in South Africa. Drawing on data from 628-billion mobile interactions in 2025 - and...
Europe cautioned to stay ahead in the quantum race
In the second quarter of 2026, Brussels is expected to release the first draft for a Quantum Act, a document that should pave the way for Europe to become the leader in quantum technology. To stand a real chance against the US and China, the bloc must move beyond...
Blending human strengths with AI intelligence key for customer service
As the customer service landscape rapidly evolves, customer service and support leaders are focusing on how AI can help advance their priorities for 2026 and beyond. From enhancing customer experience to improving operational efficiency, leaders are looking to go...
How data and AI can help eliminate modern slavery
The advances in data and AI revolutionising business today could be the key to ending forced labour, writes John Schultz, chief operating and legal officer at HPE. Despite years of international collaboration to combat it, modern slavery is on the rise...
Obituary: Lou Gerstner
Lou Gerstner, who served as chairman and CEO of IBM from 1993 to 2002, died on Saturday (27 December). Arvind Krishna, chairman and CEO of IBM, in a mail to IBM employees, shares how Gerstner arrived at IBM at a moment when the company’s future was genuinely...
Hubble finds the largest chaotic birthplace of planets
Astronomers using NASA’s Hubble Space Telescope have imaged the largest protoplanetary disk ever observed circling a young star. For the first time in visible light, Hubble has revealed the disk is unexpectedly chaotic and turbulent, with wisps of material stretching...
AI-driven digital workplaces to accelerate in 2026
Artificial intelligence (AI) dominated digital workplaces in 2025, fuelling trends such as the rising adoption of agentic AI, increased platform interoperability, expansion of contact centers, greater support for sales teams and growing popularity of mobile solutions....
Data centres could be the spark Africa’s power sector needs
A quarter of the way into the 21st century, digital technology has infiltrated the daily lives of billions of people to an incredible degree across the globe - but not everywhere … yet. By NJ Ayuk, executive chairman of the African Energy Chamber As digital...
AI set to dominate in 2026
Across the Central and Eastern Europe, Middle East, Turkiye and Africa (CEEMETA) region, the pace of AI adoption has moved from steady to rapid. By Mohammed Amin, senior vice-president: CEEMETA at Dell Technologies What felt ambitious just a year ago is now baseline....
External enterprise storage grows 2,1%
According to the International Data Corporation (IDC) Worldwide Quarterly Enterprise Storage Systems Tracker, the external OEM enterprise storage systems (ESS) market grew 2,1% year-over-year (YoY) in the third quarter of 2025 reaching $8-billion in vendor revenue....
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5G Advanced could transform daily life
When 5G first arrived, it was advertised as a revolution in connectivity, promising blazing speeds and instant data access. But for most of us, the experience has been more evolutionary than revolutionary, writes Rakesh Lakhani, head of networks solutions for Ericsson...
Build a data governance framework for AI integration
Artificial intelligence (AI) is transforming how companies across industry sectors and geographies govern data. This means that updating data governance frameworks to reflect AI integration is critical for business success and adherence to regulatory requirements....
Embracing mono inkjet technology in SA’s commercial print industry
In the dynamic landscape of South Africa’s commercial print industry, the need for efficient, cost-effective, and environmentally sustainable solutions has never been more pressing. Kyocera Document Solutions South Africa’s TASKalfa Pro 15000c/B mono inkjet production...
SoftwareOne is official launch partner for AWS competency
SoftwareOne Holding has achieved Amazon Web Services (AWS) Digital Sovereignty Competency status and has been named an official launch partner for this new global certification. This specialisation recognises SoftwareOne as an AWS Partner, helping clients move...
Picup kickstarts electric vehicle strategy
Picup Technologies, an independent on-demand delivery provider and subsidiary of Karooooo, has announced its 2025 electric vehicle (EV) strategy that will integrate electric scooters for on-demand deliveries within a 5km radius. These vehicles will significantly...
Disruption, innovation, trust key in insurance
At a time of unprecedented disruption and opportunity in the insurance sector, SAS hosted an executive insurance roundtable to explore how technology, collaboration, and forward-thinking strategies are reshaping the industry,. Key insights were shared by Eduard...
Check Point, Westcon-Comstor boost cyber resilience in education
Check Point Software Technologies and channel partner Westcon-Comstor Southern Africa joined forces for a seminar aimed at boosting South African tertiary education institutions’ cyber security resilience. “Schools and universities, with their treasure troves of...
Freedom museum in reach for all SA leaners
Telkom Foundation and the Telkom FutureMakers enterprise development programme have launched a digital Knowledge Hub to bring South Africa’s history to life, connecting young people with their heritage through The Long March to Freedom Museum’s virtual platform. The...
A policy blueprint for a new era of African innovation
The dawn of the AI age presents a unique opportunity for Africa. With the right policies, the continent can experience accelerated socio-economic progress. By Doron Avni, vice-president: public policy and government affairs, emerging markets at Google According to a...
Bowmans first African law firm to adopt Harvey
Bowmans has announced a new partnership with generative AI platform Harvey, a tool designed for the legal industry. Bowmans is the first African law firm to integrate Harvey into its operations, a move expected to set a new standard for law firm innovation on the...
Automation Tester – Gauteng Johannesburg
Responsibilities:Create test cases and test the functionalityApply a client services view to testing to ensure the application not only works, but works intuitivelyRun functional tests, customer scenario testing, stress testing, performance testing and scalability...
Senior DevOps Engineer – Gauteng Pretoria
Duties:Design, implement and maintain Terraform-based infrastructure-as-code for cloud environments (Azure and/or AWS). Build reusable, modular Terraform modules and establish best practices for state, versioning and environment separation. Develop, maintain and...
Scrum Master
Job description:The scrum master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concepts are adhered to ensure effective preparation of the product backlog, sprint backlog and...
Technical Business Analyst (Salesforce) (CPT)
ENVIRONMENT:A highly strategic Technical Business Analyst who is driven by results, quality, and continuous improvement is wanted to join the high-performance team of a leading Asset Management Firm. You will act as a key bridge between stakeholders and delivery teams...
Scrum Master – Gauteng Johannesburg
Job description:The scrum master will lead a team that ensures self-organisation and the ability to make changes quickly. The role will ensure that agile principles and concepts are adhered to ensure effective preparation of the product backlog, sprint backlog and...
Technical Business Analyst (Salesforce) (CPT) – Western Cape Cape Town
ENVIRONMENT:A highly strategic Technical Business Analyst who is driven by results, quality, and continuous improvement is wanted to join the high-performance team of a leading Asset Management Firm. You will act as a key bridge between stakeholders and delivery teams...
Scrum Master
Job purposeCapable of facilitating technical discussions (architecture trade-offs, technical debt, refactoring, release planning) without acting as the tech lead.Ability to identify and help remove technical impediments.Comfortable translating between business...
Data Technologist
An opportunity exists for a skilled Data Technologist to support operational and investigative data needs through advanced data sourcing, analysis, database development, and reporting. The role focuses on transforming complex financial and transactional data into...
Scrum Master – Gauteng Johannesburg
Job purposeCapable of facilitating technical discussions (architecture trade-offs, technical debt, refactoring, release planning) without acting as the tech lead.Ability to identify and help remove technical impediments.Comfortable translating between business...
Data Technologist – Gauteng Centurion
An opportunity exists for a skilled Data Technologist to support operational and investigative data needs through advanced data sourcing, analysis, database development, and reporting. The role focuses on transforming complex financial and transactional data into...
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