Customer service organisations to double tech spend by 2028
By 2028, over 50% of customer service organisations will double their technology spend, without an equivalent reduction in talent, according to Gartner. Despite mounting pressure to use AI to cut labor costs, organizations cannot rely on automation alone to replace...
IBM in strategic collaboration with Arm
IBM has announced a strategic collaboration with Arm to develop new dual‑architecture hardware that helps enterprises run future AI and data intensive workloads with greater flexibility, reliability, and security. IBM's leadership in system design, from silicon to...
Africa’s developer boom highlights gender gap and opportunity
Africa’s developer community is expanding faster than anywhere else in the world, according to new analysis from Boston Consulting Group (BCG), underscoring the continent’s growing influence in global technology creation. Although the continent currently has...
Digital identity pilot set to revolutionise maritime industry
SITA – in conjunction with IDsure and Columbia Shipmanagement – have launched an aviation-grade digital travel-enabled pilot which could radically improve identity verification at sea. For decades, the maritime industry has relied on paper documents and manual checks...
AI now widespread on collaboration and communication platforms
The recent Enterprise Connect 2026 – where a wide range of collaboration and communications vendors gather annually to discuss trends and announce new products and services – was once again dominated by AI, says GlobalData. This, the research firm says, again...
Smart glasses redefine XR market
Global extended reality (XR) device shipments grew 44,4% YoY in 2025, driven primarily by rapid adoption of smart glasses, according to new data from IDC. The latest IDC Worldwide Quarterly Augmented and Virtual Reality Headset Tracker and Worldwide Quarterly...
SA motorists turning to on-demand mechanics
Mirroring a global trend, South African motorists are increasingly bypassing traditional workshop queues and towing costs in favour of on-demand mechanics - with local digital platform Michanic reporting 40% growth in registered users over the past six months. The...
IBM uses AI to give fans The Masters experience of their lives
Golf fans around the world tuning into this year’s Masters are in for a treat – IBM and the Masters Tournament have announced new and enhanced digital fan features for the 90th edition of one of golf’s most iconic events. The watsonx AI-powered capabilities – the...
There’s a new BOS in town …
Based on more than a decade of research – including eight books – tech entrepreneur KK Diaz has launched an AI-powered business operating system (BOS) which he says is designed to transform how SMEs operate, scale and achieve measurable growth. “Over the past decade,...
AI will soon take over supply chain disruption resolutions
By 2031, 60% of supply chain disruptions will be resolved without human intervention as AI enables increasingly autonomous supply chains, according to Gartner. As supply chain disruptions mount from ongoing trade policy uncertainty and intensifying geopolitical...
More News Today
Information governance moves from back office to boardroom priority
As organisations face mounting regulatory, cyber and operational risk, information governance has moved from a back-office function to a boardroom priority that directly affects trust, resilience and decision-making. The shift highlights how governing information as a...
2026: The year IoT becomes core infrastructure
For much of the past decade, the Internet of Things (IoT) has been discussed in terms of devices: sensors, trackers, cameras, terminals. How many are deployed, how clever they are, how much data they generate. But, according to Ross Hickey, CEO and founder, Trinity,...
Africa’s energy supply gap defines commercial opportunity
Nearly 600-million people across Africa still lack access to electricity, with electrification progress barely keeping pace with population growth and leaving the continent far from universal access targets. Achieving full access will require electricity-access...
When AI plays Cupid: the dangers of companion chatbots
With Valentine’s Day around the corner, it’s worth asking an uncomfortable question: what happens when the feeling of being ‘seen and heard’ doesn’t come from a partner, but from a machine? Designed with distinct personalities and an affirming tone, artificial...
Love in the age of apps …
Giving cards, flowers and chocolates for Valetine’s Day is a tradition that stretches back hundreds of years. But these days, our smartphones offer a range of new ways to be thoughtful and share love. TCL looks at some ways you can use digital technology, especially...
Is your cloud spend growing faster than your ability to predict it?
As cloud environments expand and consumption becomes more dynamic, financial predictability starts to slip. By Richard Vester, chief executive: cloud at iOCO Budgets feel less reliable, forecasts need constant revision, and leadership confidence begins to erode, often...
Using AI to solve SA’s biggest challenges
South Africans have a long tradition of doing more with less and that resourcefulness may be our greatest competitive advantage in the coming decade. By Dean Wolson, GM of Infrastructure Solutions Group at Lenovo Africa Unlike global superpowers that invest heavily in...
AI in cybersecurity: battleground or breakthrough?
The rise of artificial intelligence (AI) has transformed industries from healthcare to finance, but one area where its influence is both promising and perilous is cybersecurity. By Avinash Gupta, head of Centre of Excellence at In2IT Technologies On one hand, AI...
Westcon-Comstor adds Meter’s enterprise networking
Westcon-Comstor has signed a new distribution agreement with Networking-as-a-Service (NaaS) provider Meter. The deal sees Westcon-Comstor become Meter’s first distributor in Europe, Middle East and Africa (EMEA), allowing the region’s channel partners to leverage a...
LG accelerates MEA expansion
LG Electronics outlined plans to accelerate growth in emerging markets at LG InnoFest 2026 MEA, with a primary focus on the Middle East and Africa (MEA) and additional attention to Latin America and Asia. LG presented a range of AI-enabled home products designed to...
Java Engineer
This role involves designing and delivering cloud-ready services and RESTful APIs, owning features end-to-end from database schema and service layer to testing, deployment, and monitoring. You will contribute to system design and architecture discussions, raise the...
Test Analyst (Advanced) 3408
Job DescriptionExecute SRM Unit Testing, System Integration Testing and support with UAT to ensure that high quality testingstandards are always achievedIdentify and create well-described defects that ensure a quick resolution by the dev/func teamsVerify and close...
Implementation Engineer (Quadient, Sefas, Exstream Dialogue, Python, Linux) (Remote_10am – 7pm) – Western Cape Cape Town
ENVIRONMENT:JOIN the remote team of a global leader in Customer Engagement Tech seeking the technical expertise of an Implementation Engineer (Quadient, Sefas, Exstream Dialogue, Python, Linux) (Remote 10 am – 7 pm). You will be part of a specialized group responsible...
Laravel Software Developer (Mid-Senior) – Gauteng Johannesburg Region
An opportunity exists for a skilled Laravel Software Developer to design, build, and maintain high-quality web applications. The role involves hands-on development, collaborating with design and UX teams, ensuring scalable architecture, and mentoring junior team...
Field Technician – Remote Remote
Job Title: Field Technician - Johannesburg - Biometric Workforce ManagementSalary: R15,000 Basic + benefits, Negotiable depending on experience.The Opportunity:Joining this biometric workforce management leader is a smart career move today. You will install vital...
Java Engineer – Gauteng Johannesburg Region
This role involves designing and delivering cloud-ready services and RESTful APIs, owning features end-to-end from database schema and service layer to testing, deployment, and monitoring. You will contribute to system design and architecture discussions, raise the...
Test Analyst (Advanced) 3408 – Gauteng Pretoria
Job DescriptionExecute SRM Unit Testing, System Integration Testing and support with UAT to ensure that high quality testingstandards are always achievedIdentify and create well-described defects that ensure a quick resolution by the dev/func teamsVerify and close...
Senior Support Engineer (Stellenbosch)
ENVIRONMENT:PROVIDE incident and service request management, 2nd Line troubleshooting and supporting endpoint/application rollouts as the next Senior Support Engineer wanted by a dynamic Internet Service & Network Specialist. You will maintain accurate ITSM...
Business Systems Engineer
An opportunity exists for a motivated Business Systems Engineer to analyze, design, and implement business systems that align with organizational goals. The role involves collaborating with cross-functional teams, delivering innovative products and services, and...
Systems Engineer
Job Title: Systems Engineer - RivoniaSalary: R40,000 – R50,000, Negotiable depending on experience.The Opportunity:Joining this premier managed IT provider is an incredibly smart career move today. You will confidently guide growing businesses with secure cloud and...
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