Access Bank ups customer engagement with video
Kathy Gibson reports - Access Bank Ghana has implemented a video channel in its contact centre, giving its approximately 1-million customers a new and convenient way of engaging with the bank. Chimbar Nurokinan, head of contact centre at Access Bank Ghana, explains...
South Africans fear spying from drones
According to the results of the recent Kaspersky Business Digitisation survey that was conducted in the Middle East, Turkiye, and Africa region, 44% of employees surveyed in South Africa are afraid of drone spying. Corporate spies and hackers use drones to get trade...
Yellow Pages partners with fintech to support SMEs
With the lockdown having impacted South African businesses, Yellow Pages has teamed up with Fundrr to offer loans for telecommunications and market support to businesses wanting to grow. Yellow Pages, which is a division of Telkom Business, provides support packages...
A clear virtual sales strategy is vital
It is critical for sales enablement leaders to implement a long-term virtual selling strategy as more field sales roles move to virtual sales positions, according to Gartner. "While many chief sales officers (CSOs) are not yet fully committed, the uncertain nature of...
Overall decline for printer sales in EMEA
The overall Middle East and Africa (MEA) hardcopy peripherals (HCP) market contracted in both units and value in Q2 2020, according to the latest insights from International Data Corporation (IDC). The global technology research and consulting firm's Worldwide...
Women in the IT channel make a difference
Despite tough times, women in the information and communication technology (ICT) industry raised a massive R61 106.11 to help the Sandton SPCA build a new sterile clinic. The money was raised through a Women’s Day initiative, 101 Donations, organised by Channelwise...
Planning underway for NASA and SpaceX’s Crew Dragon operational flight
NASA and SpaceX are targeting no earlier than 23 October for the first operational flight with astronauts of the Crew Dragon spacecraft and Falcon 9 rocket to the International Space Station as a part of the agency’s Commercial Crew Program. NASA’s SpaceX Crew-1...
Standard Chartered Bank drives a cloud-first strategy
Standard Chartered Bank and Microsoft have announced a three-year strategic partnership to accelerate the bank’s digital transformation through a cloud-first strategy. The partnership marks a significant milestone for Standard Chartered in making its vision for...
New campaign targets financial and military organisations
Kaspersky researchers have linked more than 300 samples of a backdoor called Bisonal to a campaign by the advanced persistent threat actor (APT) CactusPete, a cyberespionage group active since at least 2012. The latest campaign has focused on military and financial...
Entries open for 2021 Commonwealth youth awards
Exceptional young people can now submit entries for the 2021 Commonwealth youth awards to win prestigious titles and cash grants. The awards recognise and reward young people whose work has made a major impact on people and communities in their country. Young leaders...
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