Impact sourcing helps unemployed build solid careers
Kathy Gibson reports - As one of South Africa’s largest business process outsourcing (BPO) providers, CCI faces a perpetual challenge in staffing its contact centres with skilled agents and managers. Conventional wisdom dictated that the best agents fitted a narrow...
BPO: powered by technology and IT skills
Kathy Gibson reports - Business process outsourcing (BPO) is a complex business requiring sophisticated and stable technology that integrates seamlessly and securely into clients’ operational systems. “We handle 80 different technology stacks and the associated...
Healthcare set to embrace RPA
Half of US healthcare providers will invest in robotic process automation (RPA) in the next three years, up from 5% today, according to Gartner. The heightened need to optimise costs and scarce healthcare resources during the coronavirus pandemic is providing further...
The rise and rise of adware
Kaspersky researchers have found that the number of applications capable of bombarding users with unwanted advertising is increasing on official marketplaces. Three new applications with adware modules were found on the Google Play store in a span of just three...
Innovation, data to drive marketing agendas
As technology drives customer expectations to new heights, marketers in South Africa have emerged as not just messengers, but engagers who foster meaningful customer relationships well beyond the first purchase. This is one of the findings from the sixth edition of...
Cellular networks increasingly undifferentiated in customer satisfaction
The South African cellular network industry has improved in the customer satisfaction stakes, but there's not much to choose between them, and customers have pretty low expectations. According to the latest South African Customer Satisfaction Index (SA-csi) for Mobile...
Work from home saves PC market from collapse
Global shipments of devices (PCs, tablets and mobile phones) are on pace to decline 13,6% in 2020, totaling $1,9-billion units, according to the latest forecast from Gartner. "The forecasted decline in the PC market in particular could have been much worse," says...
No trust among cyber-crooks
New data on cybercriminal operations and patterns for buying and selling goods and services in the underground show that trust has eroded among criminal interactions, causing a switch to e-commerce platforms and communication using Discord, both of which increase user...
Very young entrepreneurs a vital player in African employment
Investments in supporting successful transitions from school and university directly to entrepreneurship could unlock significant employment gains in Africa. This is according to a new research paper from the Anzisha Prize, which has worked with very young African...
Lockdown drives unintended benefits on the road
Lockdown has had a positive effect on vehicle crime and road-related incidents mainly due to the 74% decline in vehicle usage and the heightened visibility of police. As expected, according to statistics from MiX Telematics, the restriction on public movement and...
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Business Analyst at Datonomy Solutions
Banking / financial services experience is advantageous.Must have BA certification.To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of...
Ab Initio Developer at Datonomy Solutions
The Ab Initio Metadata Hub Developer is to prepare data products and advance technical thought leadership for the Enterprise, to deliver fit for purpose Metadata data products for consumption by the Enterprise. The required specs and skillset that the Metadata Hub...
Software Developer II DOT NET, C#, SQL
Software Developer II DOT NET, C#, SQLRole Purpose:To work within the Vertigo Technical team and assist with Development, Support and Maintenance High performance area in the bank, Custom built solution that is critical to the bank's ability to manage MFC Clients....
Developer – PYTHON (MASTER) (1001886) at Parvana Recruitment
Parvana Role: Our client develops exciting software using modern tools, techniques and methodologies. Responsibilities: Product design, programming, bug verification, and testing of computer programs for software products and/or customer applications. Researching...
Developer – C# (MASTER) (1001885) at Parvana Recruitment
Parvana Responsibilities: Deliver code that is functional, understandable, maintainable and testable. Work closely with analysts, documenters and testers. Automated testing of features developed. Deliver technical documentation as and when required. Act as a mentor to...
Developer – Python / PHP at Parvana Recruitment
Responsibilities: Writing code and tests. Reviewing code and providing valuable improvements. Designing system-level code. Creating and executing unit test plans. Developing detailed technical analysis and designing specifications. Investigating and resolving defects....
Developer – AWS (Senior) (1003092) at Parvana Recruitment – Western Cape Beacon Valley
Parvana Responsibilities: Responsible for the development and building of a new robust system. Working closely with the leadership team to execute the company's technology strategy. Mentoring and providing general design guidance. Creating appropriate estimates and...
Business Analyst at Datonomy Solutions – Gauteng Sandton
Banking / financial services experience is advantageous.Must have BA certification.To apply a set of tasks and techniques used to work as a liaison amongst stakeholders in order to understand the problems; opportunities; needs; structure; policies and operations of...
Ab Initio Developer at Datonomy Solutions – Gauteng Sandton
The Ab Initio Metadata Hub Developer is to prepare data products and advance technical thought leadership for the Enterprise, to deliver fit for purpose Metadata data products for consumption by the Enterprise. The required specs and skillset that the Metadata Hub...
Software Developer II DOT NET, C#, SQL – Remote Remote
Software Developer II DOT NET, C#, SQLRole Purpose:To work within the Vertigo Technical team and assist with Development, Support and Maintenance High performance area in the bank, Custom built solution that is critical to the bank's ability to manage MFC Clients....
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