Digital transformation and the role of hybrid cloud
Kathy Gibson reports from the IDC CIO Summit – Hybrid cloud is a complex and challenging issue – and the prevailing myths and misinformation don’t help organisations grappling with it. Abdul Moosa, chief technology officer of CoCre8 Technology Solutions, points out...
Digital transformation, resilience key to business survival
Kathy Gibson reports from the IDC CIO Summit - With all the changes that Covid-19 has brought about over the past year, a massive 62% of South African CIOs have accelerated their digital transformation initiatives. "This is a positive indicator that digital technology...
Call for Motsoeneng to account to Parliament
The DA believes SABC COO Hlaudi Motsoeneng lied to Parliament about the SABS's finances and wants him to answer for it before the Communications Portfolio Committee. The SABC Annual Report tabled in Parliament indicates that the SABC suffered a R395-million loss in...
Telkom doubles data for summer
Telkom customers are set to receive double their Telkom Internet data allocation for free from 1 October 2015 to 31 March 2016. This means that customers on Telkom’s largest SoftCap package will now receive 1Tbof data per month. “The demand for data is infinite and...
Utilities increase their IT spending
According to a new IT spending forecast report published by IDC Energy Insights, total year-end IT spending by Western European utilities is expected to reach $18,4-billion by 2019, with an estimated 2014–2019 CAGR of 3,3%. Analyzing current IT spending, total...
Use best practice, but keep it simple
Finding the balance between regulatory compliance and sound governance on one hand, and the cost of governance is not easy. Yes, it’s important to have control, says Get-It-Right’s Johann Botha. But it can also go too far and might even put companies out of business.
The real goal of IT service governance
Kathy Gibson reports from SMEXA 2015 – IT service management is not about whether you implement ITIL of CoBit – it’s about integrating people, processes and technology to increase business value and effective governance. Marval’s Edward Carbutt points out that service...
The cost of poor IT governance
Kathy Gibson reports from SMEXA 2015 – The business could be the loser if companies fail to invest in service governance. This is the word from Pink Elephant’s Marina le Roux, who stresses that poor governance could have numerous negative effects – and end up costing...
What to do when disaster strikes
Kathy Gibson reports from SMEXA 2015 – Organisations that don’t prepare for major incidents could end up having to deal with uncontrolled chaos. This is the word from Thinking Dimensions’ Adriaan du Plessis, who thinks that incident management should be made a process...
ITIL and its role in service governance
To remain relevant in a changing world, service governance professionals need to optimise the value they offer, increasing value while lowering costs – in fact, effectively implementing ITIL. People often ask why it’s important to have service governance in the first place,” says Peter Brooks, author of the book “Adopting Service Governance”. “I bet Volkswagen didn’t ask someone to cheat on their emissions tests – but it happened.
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Support Administrator – Gauteng Sunninghill
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