Digital-first CX transforms customer service delivery
Contact centres have been undergoing a profound transformation in recent years, steadily making way for the broader concept of customer experience (CX). As a result, contact centres are evolving from relying solely on human agents to incorporating AI agents, from...
Top emerging technologies to support autonomous business
Gartner has unveiled its 2025 Hype Cycle for Emerging Technologies with many of the top technology innovations to watch this year supporting the new autonomous business era - including machine customers, AI agents, decision intelligence, and programmable money....
MTN announces Win Win Summer winners
MTN South Africa has announced the 10 grand prize winners of its Win Win Summer campaign. The campaign, which ran from 6 October 2024 to 6 February 2025, offered customers an opportunity to win a share of R75-million in prizes, including hourly 1GB data rewards, daily...
AI helps to protect endangered species across the globe
From Seattle to Cape Town, and everywhere around and between, AI is helping conserve the wild plants and animals that make up the intricate web of life on Earth. It’s critical work that sustains ecosystems and supports biodiversity at a time when the United...
Financial Ombud looks back on its first year
It’s been one year since the National Financial Ombud Scheme (NFO) was formed from the amalgamation of the Ombudsman for Banking Services (OBS), the Credit Ombud (CO), the Ombudsman for Long-Term Insurance (OLTI), and the Ombudsman for Short-Term Insurance (OSTI)....
AI could help counter money laundering
Using artificial intelligence (AI) technology in anti-money laundering (AML) processes has become critical for financial institutions as they work to comply with regulations and combat financial crime. Even so, a new AML technology study from SAS, featuring...
Banking data theft attacks on smartphones triple in 2024
The number of Trojan banker attacks on smartphones surged by 196% in 2024 compared to the previous year, according to a Kaspersky report “The mobile malware threat landscape in 2024” released at Mobile World Congress 2025 in Barcelona. Cybercriminals are shifting...
Confidence building in new vehicle sales
While new vehicle sales started the year in hopeful spirit, February sales gave even more reassurance that positive growth may be possible for the automotive industry this year. Cautious optimism in January became more cemented confidence in February, with sales up...
NAPAfrica achieves 5Tbps traffic milestone
The NAPAfrica Internet Exchange has reached a new milestone of 5Tbps of traffic. NAPAfrica remains Africa’s fastest-growing Internet Exchange Point (IXP) and one of the global top 10 internet exchanges by total traffic volume. With more than 655 networks peering at...
AMD, Cisco, Nokia join Jio to launch Open Telecom AI Platform
Jio Platforms (JPL), together with AMD, Cisco, and Nokia, announced at Mobile World Congress 2025 plans to form an new Open Telecom AI Platform. Designed to support today’s operators and service providers with real-world, AI-driven solutions, the Telecom AI Platform...
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Start unlocking tomorrow’s IoT today
In ways both obvious and subtle, technology is transforming the way we live, work and play. While some innovations have become so familiar to us -- asking Siri about the weather, clicking on ads based on previous purchases -- that we no longer remember a time when...
Progressive web apps versus native apps
Far from being a luxury, latest Statista figures reveal that smartphones and tablets have become a common feature of everyday life, as over 90% of people around the world use their mobile devices to go online, while mobile users currently account for more than 58% of...
Clean energy key to economic recovery and environmental resilience
As we continue to strive for a cleaner planet, governments, industries, and organisations around the world are uniting to build a sustainable future. The time is ripe to explore innovations and technologies that can work to reduce carbon emissions and help to...
Privacy-obsessed South Africans may be exposing themselves to additional risk
Banks, medical aids, insurance companies and many others have spent millions educating their customers about new and evolving security risks. But South African consumers are now so hyper aware of protecting their personal data, that many are inadvertently disabling...
Avoid these pitfalls when managing hybrid cloud environments
The uptake of the cloud has been anything but linear. Some early adopters migrated everything, only to discover that not everything was suitable to sit in the cloud, and many ended up having to move critical data and systems back in-house. By Marius Maritz, technical...
What your business needs to know about copyright law
In this digital era, businesses are at more risk of copyright infringement than ever before thanks to the ease with which one can source and distribute information. It is therefore pivotal that every business understands copyright law, especially entrepreneurs and...
How to turn your most disengaged customer into a loyal advocate
We live in a time when it's more difficult than ever to hold a customer's attention. At any given time, after all, most people have a world of information and entertainment at their fingertips. By Brent Haumann, MD of Tilte Your organisation's customer engagement...
Truworths International to list on A2X
Retail group Truworths International will list its shares for trade on A2X Markets from 5 December 2022. Truworths will retain its listings on the Johannesburg Stock Exchange (JSE) and Namibian Stock Exchange (NSX) and neither of these listings, nor Truworths' issued...
Integrate, integrate, integrate …
It is time to adopt a security-focused approach to DevOps, one that integrates the security alarm bells and whistles into the flair and speed of development without the traditional frictions and complexities. A survey undertaken by ESG found that 68% of respondents...
Cloud security is a shared responsibility
With an increasing number of organisations moving their infrastructure and services to the cloud, many are adopting multi-cloud strategies, meaning that a host of different cloud computing and storage services are used in one heterogenous architecture. By Gerhard...
Software Developer (Flutter / Mobile)
A global leader in providing solutions for the identity and payment industries is seeking a passionate and skilled Software Developer to join their team. The ideal candidate will have a strong background in developing applications across multiple platforms, with a...
Full Stack Java Developer at Sabenza IT & Recruitment
Join our dynamic, fast-paced team as a Full Stack Java Developer and play a pivotal role in shaping the future of vehicle dispatch and delivery management. You'll be responsible for the end-to-end development and support of a mission-critical internal application,...
Active Directory Expert Specialist at PeopleSolved
Summary: PeopleSolved is currently recruiting for an Active Directory Architect, for a 5-MONTH CONTRACT to join a global mining company. The Senior Active Directory Specialist is responsible for the global design of the Operational Technology (OT) Active Directory...
Software Developer (Flutter / Mobile) – Gauteng Centurion
A global leader in providing solutions for the identity and payment industries is seeking a passionate and skilled Software Developer to join their team. The ideal candidate will have a strong background in developing applications across multiple platforms, with a...
Full Stack Java Developer at Sabenza IT & Recruitment – Gauteng Pretoria
Join our dynamic, fast-paced team as a Full Stack Java Developer and play a pivotal role in shaping the future of vehicle dispatch and delivery management. You'll be responsible for the end-to-end development and support of a mission-critical internal application,...
Active Directory Expert Specialist at PeopleSolved – Gauteng Rosebank
Summary: PeopleSolved is currently recruiting for an Active Directory Architect, for a 5-MONTH CONTRACT to join a global mining company. The Senior Active Directory Specialist is responsible for the global design of the Operational Technology (OT) Active Directory...
Senior Business Intelligence Consultant – SAP BW/HANA/BO
Business Intelligence Consultant The Enterprise Data Architecture department is seeking a senior business intelligence consultant, with key focus on SAP BW/HANA/BO. The primary purpose of this role is to build, support and maintain BI and analytics solutions based on...
Technical Business Analyst at Sabenza IT & Recruitment
This is a remote position.Rockstar Technical Business Analyst (OER) Wanted! Ready to groove in a fast-paced, SAP-driven world? We're looking for a Technical Business Analyst to join our vibrant, global team and bridge the gap between business dreams and tech reality....
Software Developer at Parvana Recruitment
About our client:Our client is a highly successful SAAS development company focused on delivering innovative, bespoke solutions across a wide range of industries including logistics, supply chain and manufacturing. With a strong emphasis on customer satisfaction, they...
Senior Business Intelligence Consultant – SAP BW/HANA/BO – Gauteng Centurion
Business Intelligence Consultant The Enterprise Data Architecture department is seeking a senior business intelligence consultant, with key focus on SAP BW/HANA/BO. The primary purpose of this role is to build, support and maintain BI and analytics solutions based on...
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