NTT Data, AWS to deliver AI-powered contact centre solutions
NTT Data has signed a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS) to deliver AI-powered, industry-specific contact centre solutions built on Amazon Connect. As part of the agreement, NTT Data will launch Managed Customer Experience (MCX) for...
Lack of expertise dooms 95% of enterprise AI projects
A stark reality check awaits contact centre leaders pursuing AI transformation: while 95% of enterprise AI initiatives fail to reach production, the underlying cause isn't technological limitations - it's the critical shortage of expertise needed to execute...
New MacBook Air available for pre-order
Customers can now place their pre-orders for the 13-inch and 15-inch MacBook Air, equipped with the M4 chip, and the Mac Studio, powered by the M4 Max and M3 Ultra, at iStore. The latest MacBook Air features the M4 chip and artificial intelligence (AI) capabilities,...
Navigation communications are working on the Moon
NASA and the Italian Space Agency made history on 3 March 2025 when the Lunar GNSS Receiver Experiment (LuGRE) became the first technology demonstration to acquire and track Earth-based navigation signals on the Moon’s surface. The LuGRE payload’s success in lunar...
High prevalence of critical illness in African hospitals
One in eight hospital in-patients (12,5%) are critically ill in Africa, according to a new study by researchers from the University of Cape Town (UCT) in collaboration with international partners. Of these, one in five (21%) die within seven days, compared to 2,7% of...
Microsoft adds R5,4bn to R20bn data centre investment
Kathy Gibson reports – Microsoft has committed to invest an additional R5,4-billion in its South African cloud and artificial intelligence (AI) data centres. At the same time, the company has significantly expanded its skills development programme in the country....
How to build an AI economy
Kathy Gibson reports – Artificial intelligence (AI) is shaping up to be as big a world-changer as the general-purpose technologies (GPTs) that triggered the previous Industrial Revolutions. That’s the word from Brad Smith, co-chair and president of Microsoft, speaking...
Microsoft promises additional skills development
Kathy Gibson reports – Microsoft has upped the ante on its skills development commitment. Just weeks ago the company announced its intention to bring artificial intelligence skills to 1-million South Africans. “You can think of this as a broad effort,” says Brad...
Tech key in closing $1,8trn protection gap
The global protection gap – the difference between insured and uninsured losses across life, health, natural catastrophe and crop insurance – was last estimated at $1,8-trillion. A new “future of insurance” survey of more than 500 insurance executives from 17...
More Linux users are being exploited
As the total number of vulnerabilities in 2024 continued to climb compared to the previous year, Kaspersky experts warn of cybercriminals increasingly using methods to escalate privileges and exploit weaknesses in digital systems. There is a persistent trend in...
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How vendors and attackers are still exploiting FUD
The statistics make for worrying reading. According to the Veeam Data Protection Trends Report 2022, 97% of South African companies experienced an outage due to a cyberattack in the past 12 months. Of those, almost nine in 10 (86%) suffered a ransomware attack. By...
Are your Excel spreadsheets a cybersecurity risk?
The use of spreadsheets in accounting and finance departments has vastly improved data analysis and enabled fast and accurate reporting, computing and information storage. Life without them is almost unthinkable. However, danger lurks within and although the use of...
With growing threats, CISOs change their posture to proactive
Every CISO and IT security professional knows that cyber risks are exploding, with cybercrime syndicates becoming increasingly aggressive and sophisticated. To their credit, security execs are putting out fires and putting mitigation measures in place as fast as they...
Indicators of Behaviour and the Diminishing Value of IOCs
How secure is your organisation if you can only stop attacks that have already been detected in other environments based on Indicators of Compromise (IOCs)? Secure enough, if those were the only attacks you needed to be concerned with. By Cybereason Sales Director for...
The ultimate security pincer movement
Cybersecurity is a battlefield. An alarming one. According to the Allianz Risk Barometer, the risk of a cybersecurity breach ranks higher than supply chain disruption, a natural disaster and even the Covid-19 pandemic. This is a reasonable concern, after all, 93% of...
How businesses can combat ‘quiet quitting’
Managers have seen more changes to their role over the past two years than they did during the last decade. Today their role has a dual purpose: to drive business growth and invest in their employees’ experience. By Zuko Mdwaba, area vice-president at Salesforce South...
The dangers of sharenting
Imagine that your entire life had been documented on social media. A dual line on a pregnancy test stick, signaling your existence. Your very first ultrasound scan, when you were little more than a hazy in utero blob. The day you were born, your parents proudly...
Education-specific VR headsets are designed for STEM
Sangari Education, distributor of the Veative virtual reality (VR) library of STEM-related content, has launched the Veative Edupro headset specifically for educational use. “While the Veative content can be used on many popular headsets, the EduPro provides a more...
Scinapse App provides in-race medical care
Digital innovation in healthcare is changing the patient journey for the better, sometimes in rather surprising ways. While there are many tech projects underway to reshape services at clinics and hospitals for greater efficiencies, as well as easier access to care...
NortonLifeLock appoints Digimune as African distributor
Digimune has been appointed as an official distribution partner for NortonLifeLock. The company will distribute Norton consumer and small business digital security solutions direct to customers and throughout the channel in Africa. Owned by NortonLifeLock, formerly...
.net.core / Asp.net Integration Specialist
ENVIRONMENT:A rapidly growing leader in outdoor equipment is seeking an Integration Specialist to play a pivotal role in the organization. This position is responsible for managing the seamless integration of software systems and applications, ensuring efficient data...
Senior Data Architect – Gauteng Johannesburg
A leading organisation in the medical field is seeking a visionary Senior Data Architect to spearhead the future of data and AI solutions in healthcare. This is a unique opportunity to be at the forefront of digital transformation, where your expertise will directly...
.net.core / Asp.net Integration Specialist – Gauteng Johannesburg
ENVIRONMENT:A rapidly growing leader in outdoor equipment is seeking an Integration Specialist to play a pivotal role in the organization. This position is responsible for managing the seamless integration of software systems and applications, ensuring efficient data...
Senior Networking Engineer
Job DescriptionAs a Senior Networking Engineer, you will be a key player in designing, implementing, and maintaining advanced network infrastructures for the company clients. You will work closely with the companies technical teams and clients to ensure optimal...
Intermediate Full Stack Developer (React / Angular OR Node.js OR .Net)
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
Senior Networking Engineer – Remote Remote
Job DescriptionAs a Senior Networking Engineer, you will be a key player in designing, implementing, and maintaining advanced network infrastructures for the company clients. You will work closely with the companies technical teams and clients to ensure optimal...
Intermediate Full Stack Developer (React / Angular OR Node.js OR .Net) – Western Cape Cape Town
ENVIRONMENT:Are you a skilled Fullstack Developer looking to make your mark in a dynamic and thriving industry? Join a team at a well-established German IT services provider, with over 25 years of excellence in delivering top-notch solutions. They are seeking a...
Senior Networking Engineer
Job DescriptionAs a Senior Networking Engineer, you will be a key player in designing, implementing, and maintaining advanced network infrastructures for the company clients. You will work closely with the companies technical teams and clients to ensure optimal...
Intermediate .Net Developer
ENVIRONMENT:A Germany-headquartered company, driven by innovation and growth, is seeking a skilled and passionate Intermediate .NET Developer to join their Cape Town team in a unique role. From the outset, you will be responsible for delivering new features while...
Senior Networking Engineer – KwaZulu-Natal Durban
Job DescriptionAs a Senior Networking Engineer, you will be a key player in designing, implementing, and maintaining advanced network infrastructures for the company clients. You will work closely with the companies technical teams and clients to ensure optimal...
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