These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
SA young scientists to showcase research in Tunisia
South African young scientists are set to showcase their innovative research on the global stage, competing in the environmental science and computer science categories at this year's International Festival of Engineering, Science and Technology in Tunisia (I-FEST²)....
EFTCorp recognised for financial inclusion in Africa
EFT Corporation (EFTCorp) received the “Outstanding Contribution to Fintech Enablement” award at the 15th Africa Bank 4.0 Summit – West Africa, held in Accra, Ghana. The award recognises EFTCorp’s role in advancing fintech innovation and expanding financial inclusion...
Orange Social Venture Prize supports innovation in Africa, Middle East
The 15th Orange Social Venture Prize in Africa and the Middle East is open for submissions. Candidates from the 17 countries within the Orange footprint have until 18 May to submit their project on the website. Since 2011, the OSVP prize has been rewarding innovative...
Black Friday is the king of retail bonanzas
South African retailers are already planning for a bumper 2025 Black Friday and holiday season. Black Friday, by its very nature, generates hype in the media and among retailers. However, a new index proves it is not hollow hype. South Africa’s first formal Black...
5G, AI to push IoT market past $1,8bn
The global Internet of Things (IoT) market is poised to grow at a compound annual growth rate (CAGR) of 13,5% from $959,6-illion in 2023 to $1,8-trillion in revenue in 2028. This growth is driven by the rise of enterprise applications, enhanced by new technologies...
Banks double down on risk technology transformation
Having navigated the coronavirus pandemic’s disruption, the banking industry faces a new era of volatility and uncertainty. Soaring interest rate and liquidity risks have toppled eight banks since 2023. Credit risk looms large amidst geopolitical tensions and the...
SA-made AI chatbot improves childhood development
An AI-powered chatbot developed locally by Tregter and the Do More Foundation will be featured at the BRICS Youth Innovation Summit scheduled to take place in Cape Town in April this year. The Eat Love Play Talk (ELPT) chatbot is designed to effectively collect data...
Citizens take to Gauteng e-panic button
Since the launch of the Gauteng e-panic button in April 2024, the Gauteng e-government department has seen 100 000 downloads from residents, with hopes that the number of downloads will increase in 2025. Since the inception of the panic button, more than 51 000...
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Scinapse App provides in-race medical care
Digital innovation in healthcare is changing the patient journey for the better, sometimes in rather surprising ways. While there are many tech projects underway to reshape services at clinics and hospitals for greater efficiencies, as well as easier access to care...
NortonLifeLock appoints Digimune as African distributor
Digimune has been appointed as an official distribution partner for NortonLifeLock. The company will distribute Norton consumer and small business digital security solutions direct to customers and throughout the channel in Africa. Owned by NortonLifeLock, formerly...
African tech companies must work harder to attract and retain top talent
The past few years have been immense for the African tech space. By Natasha Netha, employee experience (EX) director at MFS Africa Thanks to substantial infrastructure investments, connectivity has become increasingly ubiquitous and affordable. The addressable market...
SmartCIC launches in 32 African countries
SmartCIC, a global managed service provider, has expanded its fixed-line connectivity and field service solutions across 32 African countries. In addition to fixed-line connectivity, SmartCIC has launched satellite services connecting Africa's 54 countries. The...
All the MTN Business App of the Year winners
The Covid-19 pandemic exposed the weaknesses and gaps in South Africa's digital economy, setting in motion a reaction that has seen citizens, corporates and small businesses ramping up on digital innovation. Both the public and private sectors responded swiftly to the...
Dell expands edge portfolio
Dell Technologies has introduced Project Frontier, which will deliver an edge operations software platform, integrated with Dell's edge portfolio, for customers to more securely manage and orchestrate edge applications and infrastructure for deployments at global...
Huawei wraps up Women in Tech digital skills training
Following a successful training series on cloud computing, Huawei has run the second and third parts of its 2022 Women in Tech digital skills training for women entrepreneurs, with sessions on Leadership Development and Digital Marketing. Vanashree Govender, Huawei's...
Mental health challenges in the workplace
Mental health challenges have reached a new global high with 42% of adults worldwide saying they feel a lot of worry, 41% reporting being stressed and 28% experiencing unhappiness By Sarah Rice, chief people officer at Skynamo Burnout is also on the rise, with 49% of...
For payments, security is an ongoing priority
The McKinsey 2020 Digital Payments Consumer Survey found that digital payments continue to grow in adoption and relevance. Smart solutions that offer accessible and easy digital transactions are increasingly becoming essential to consumer stickiness and engagement....
Subscription and the future of e-commerce
There is no doubt that the pandemic provided explosive growth for e-commerce. With national lockdowns imposed, consumers worldwide turned to online shopping for convenience and accessibility. This e-commerce trend has only continued to accelerate to the point where...
CRM & IT Support at Red Ember Recruitment (PTY) Ltd
Red Ember recruitment is recruiting for a CRM & IT support technician for our client in Centurion. The ideal candidate will be managing and maintaining the Bidding Platform and the Client Digital Software.RequirementsSystem Management & Support Ongoing...
Intermediate Software Developer
Join a hybrid work environment in Centurion as an Intermediate Software Developer focused on .NET, Azure DevOps, and Kubernetes solutions. Key Requirements Solid experience with .NET (C#) and related frameworksHands-on experience with Azure, Azure DevOps, and...
Business Analyst (Finance) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
CRM & IT Support at Red Ember Recruitment (PTY) Ltd – Gauteng Centurion
Red Ember recruitment is recruiting for a CRM & IT support technician for our client in Centurion. The ideal candidate will be managing and maintaining the Bidding Platform and the Client Digital Software.RequirementsSystem Management & Support Ongoing...
Intermediate Software Developer – Gauteng Pretoria Region
Join a hybrid work environment in Centurion as an Intermediate Software Developer focused on .NET, Azure DevOps, and Kubernetes solutions. Key Requirements Solid experience with .NET (C#) and related frameworksHands-on experience with Azure, Azure DevOps, and...
Applications Architect at Financial Intelligence Centre
JOB PURPOSE: To design and maintain the enterprise-wide application architecture as guided by the EA standards, procedures and policies.KEY PERFORMANCE AREAS:Application Architecture domain establishment • Interpret and apply approved enterprise architecture...
Business Analyst – 1857
Business Analyst with +/- 5 years' experience in gathering and analysing requirements impacting data-intensive applications / systems and building solutions to fulfil those requirements; SQL and Database experience and test management experience required for a...
Full Stack Developer (Mobile-Focused)
Opportunity for a Full Stack Developer to build and maintain React Native mobile apps and ReactJS web portals in a fully in-office Johannesburg role. Key Requirements 3+ years full stack development with strong mobile focusProficient in React Native, ReactJS,...
Applications Architect at Financial Intelligence Centre – Gauteng Pretoria
JOB PURPOSE: To design and maintain the enterprise-wide application architecture as guided by the EA standards, procedures and policies.KEY PERFORMANCE AREAS:Application Architecture domain establishment • Interpret and apply approved enterprise architecture...
Business Analyst – 1857 – Gauteng Pretoria
Business Analyst with +/- 5 years' experience in gathering and analysing requirements impacting data-intensive applications / systems and building solutions to fulfil those requirements; SQL and Database experience and test management experience required for a...
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