These are the most valuable AI use cases for customer service
As organisations seek to maximize the impact of their AI investments, Gartner has identified the most valuable use cases for AI in service and support functions. A Gartner survey of 265 service and support leaders from a variety of industries and business in April and...
Security, affordability will shape a new era for energy
Energy security and affordability have moved to the forefront in many regions as the global energy transition has entered a more turbulent, complex phase, shaped as much by infrastructure realities and geopolitical risk as by decarbonisation ambitions. Drawing on...
Can the gold rally continue?
Gold's record-breaking rally shows no signs of slowing, with two new catalysts also now fueling the fire. The bullish prediction from deVere Group CEO Nigel Green is based on the potential revaluation of America’s gold reserves and a major policy shift in China...
G42, AMD enable French innovation in AI
Abu Dhabi-based AI technology group G42 has announced a strategic investment in France in partnership with DataOne, Europe’s first gigascale AI hosting infrastructure data centre. Spearheaded by Core42, a G42 company specialising in sovereign cloud and AI...
GABI report identifies African growth areas
The Global Africa Business Initiative (GABI) has issued its Unstoppable Africa 2024 Executive Summary, shedding light on transformative strategies and solutions to reshape Africa’s financial narrative and accelerate economic growth. The report highlights GABI’s call...
Revenue surges as tablets stage a comeback
The tablet market has had a tough few years. After booming in 2020 and 2021, sales took a sharp downturn in 2022 and 2023, making tablets the only IT device category that struggled to bounce back. But things changed in 2024, with the market gaining new momentum that...
Musk puts in bid for OpenAI
Elon Musk, together with a group of investors, has made an unsolicited bid to buy acquire the assets of OpenAI for $97,4-billion. OpenAI was formed as a non-profit organisation by Musk, chief executive Sam Altman and others in 2015, with the aim of making its...
Very few security leaders balance data security, business objectives
Only 14% of security and risk management (SRM) leaders can effectively secure organisational data assets while also enabling the use of data to achieve business objectives, according to a survey by Gartner. While 35% of survey respondents secure data assets and 21%...
Cloud a key driving force for TMT deal activity
Amidst the rising mergers and acquisitions (M&A) deal activity in the tech, media, and telecom (TMT) sector, the cloud has emerged as one of the dominant themes. However, persistent inflation, relatively high interest rates, regulatory scrutiny and geopolitical...
Rising demand for crypto in Africa amid stricter compliance
As global regulations tighten and crypto fraud surges by 48%, African crypto platforms must brace for increasing user demand, stricter compliance and rising user expectations. This is according to the State of the Crypto Industry 2025 report from full-cycle...
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Saving lives and the role of the Health Information Exchange
Founded in 2018 by six of South Africa's leading hospital groups and medical scheme administrators, the CareConnect Health Information Exchange (HIE) is designed to help make a meaningful difference in healthcare outcomes. It is underpinned by the InterSystems...
Why a future skills gap analysis is necessary
In light of increasing technological advancements, employers must identify future skills in order to provide a flexible and agile workplace. A skills gap analysis can help you determine the most valuable skills for your company and establish a plan for staff...
Manufacturers could digitise and sell direct
The past couple of years brought massive changes to almost every sphere of industry, including manufacturing. In the face of a global pandemic and its attendant lockdowns, digital transformation was accelerated and only became more important amidst disruptions to...
Prepare for ‘the great rehire’
Just over two years ago, the global Covid-19 pandemic changed the world. Riddled with an uncertainty of what tomorrow might bring, many who were able to, saw their homes turning into their offices, as they moved to remote working. While trying to maintain a sense of...
Not modernising your network? Then don’t expect your organisation to digitally transform
For any organisation that makes use of digital technology, the network acts as a central nervous system - allowing information to flow throughout the business. Yet, despite the network being such a vital operational organ, for many businesses, it's becoming less and...
Learnerships must prioritise digital skills
South Africa may have produced Mark Shuttleworth and Elon Musk, some of the brightest digital minds in the world today, but the vast majority of our school leavers will matriculate without ever switching on a computer. This is a massive injustice, says Rajan Naidoo,...
Getting chat UX right from the start is critical for customer retention
Companies are quickly catching on to the importance of chat commerce in their channel strategies - but far too many are not paying attention to user experience (UX). A poor user experience will not only frustrate customers but can stop them from ever engaging with a...
Data visualisation a vital tool for policing in SA
The most recent South African crime statistics make for grim reading with double digit growth reported across all assault categories. By Zoe Meyer, software engineer at TechSoft International A budget cut of almost R12-billion for the 2021/2022 fiscal year has done...
Africa’s AI and startup scene is getting ready to change the world
Embodying entrepreneurship and innovation like no other sector, Africa's startup ecosystem is blossoming. Innovative thinkers are localising tools such as AI and edge computing, among other technologies, to develop their own solutions to uniquely African challenges....
Partnership expands pickup point access in informal settlements
ICT company, Silulo Ulutho Technologies and smart logistics company, Pargo have teamed up in a partnership that aims to create access to those previously shunned from online shopping. Many South African consumers who reside in rural areas have previously been excluded...
MongoDB Developer
A leading technology solutions firm based in Johannesburg is seeking a MongoDB Developer to join their growing team in Johannesburg. This role is ideal for a driven and detail-oriented professional with strong database development experience and a passion for building...
Business Analyst (Technology) at Parvana Recruitment
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Solutions Developer (Blazor & C#)
Seeking a passionate Solutions Developer with solid experience in Blazor and C#. The ideal candidate will have a strong front-end focus, work well in a hybrid environment, and bring hands-on knowledge of Azure infrastructure, SQL, and modern architecture patterns. Key...
Devops Engineer (Hybrid) – Western Cape Cape Town
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
MongoDB Developer – Gauteng Johannesburg
A leading technology solutions firm based in Johannesburg is seeking a MongoDB Developer to join their growing team in Johannesburg. This role is ideal for a driven and detail-oriented professional with strong database development experience and a passion for building...
Business Analyst (Technology) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global investment advisory firm focusing on long-term value creation through investment strategies. They work with a diverse group of institutional partners and pride themselves on their collaborative, sustainable, inclusive culture...
Solutions Developer (Blazor & C#) – Gauteng Johannesburg Region
Seeking a passionate Solutions Developer with solid experience in Blazor and C#. The ideal candidate will have a strong front-end focus, work well in a hybrid environment, and bring hands-on knowledge of Azure infrastructure, SQL, and modern architecture patterns. Key...
Devops Engineer (Hybrid)
ENVIRONMENT:Our client is a software development company specializing in architecture consulting, systems integration services, and bespoke software solutions. Their mission is to make technology an asset for businesses, seamlessly integrating it to provide leverage...
Front End Developer at Kalixo
We're looking for an experienced Front-End Developer to help build responsive and modern user interfaces. The ideal candidate has a strong grasp of JavaScript and React, cares about user experience, and writes clean, maintainable code. Responsibilities: Develop and...
Scrum Master
My client based in Bellville (Northern Suburbs) is currently looking for a Scum Master to join them on a permanent basis IT / Finance Responsibilities Guides the Product Owners by practicing relevant agile techniques (e.g. journey maps) and facilitates in carving out...
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