Self-service, live chat to dominate in customer service
Technologies that support digital-first service will overtake traditional channels such as phone and email as the most valuable technologies for customer service and support leaders in the next two years, according to a survey by Gartner, Inc., a business and...
Truecaller adds info about call intent
Truecaller has added a new feature to its caller identity service: it can now tell users not only who is calling, but the intent behind the call. Using artificial intelligence (AI), Truecaller can now provide contextual insights on incoming calls. It also includes...
Global co-operation at a crossroads amid rising geopolitical uncertainty
The World Economic Forum’s Global Cooperation Barometer offers a critical assessment of the state of global cooperation, showing a world grappling with heightened competition and conflict, while also identifying various areas where leaders can drive progress through...
Study confirms four giraffe species
The giraffe is one of the world’s most iconic and unique mammals and has captured the human imagination through the ages. Surprisingly, only a few years ago, scientists discovered four distinct species of giraffe - based on their genetics - and not, as previously...
Sports apps set to hit 3bn downloads, $4bn in revenue
Over the last five years, sports apps like ESPN, CBS Sports, Fox Sports, and Yahoo Fantasy Football have gained millions of new users as more fans turn to their phones for live sports updates and fun features. Sports betting and mobile games have made them even more...
AMD debuts gaming products at CES
At CES 2025, AMD has announced new gaming products to expand its leadership in desktop, mobile and handheld gaming, and deliver incredible performance for the most demanding games. AMD unveiled new Ryzen 9900X3D and 9950X3D Series desktop processors, offering better...
Nvidia expands Omniverse with generative physical AI
Nvidia has announced generative AI (GenAI) models and blueprints that expand Nvidia Omniverse integration further into physical AI applications such as robotics, autonomous vehicles and vision AI. Global leaders in software development and professional services are...
Cybersecurity threat hits $15trn as attacks surge
As cyber criminals unleash increasingly sophisticated attacks, CIOs from the world's leading companies are battling an unprecedented wave of digital threats that includes ransomware to phishing and future quantum computing risks. Nearly half of IT directors at global...
Intel pushes performance, power efficiency for AI computing
At CES 2025, Intel unveiled the new Intel Core Ultra (Series 2) processors, featuring AI enhancements, increased efficiency and performance improvements. “Intel Core Ultra processors are setting new benchmarks for mobile AI and graphics, once again demonstrating the...
Nvidia extends access to Grace Blackwell supercomputer
Nvidia has unveiled Nvidia Project DIGITS, a personal AI supercomputer that provides AI researchers, data scientists and students worldwide with access to the power of the Nvidia Grace Blackwell platform. Project DIGITS features the new Nvidia GB10 Grace Blackwell...
More News Today
Location central to customer intelligence
Knowing where your customers - or potential customers - live, work and shop is important. However, customer intelligence revolves around so much more than simply location. By Gary Allemann, MD of Master Data Management To truly understand a location and the customers...
Insurers need to build an emotional relationship to keep customers
Traditionally, insurers don't have the strongest track record when it comes to customer communication. Most people only interacted with their insurers when they were making a claim or looking to make adjustments to their policy. By Brent Haumann, MD of Striata Africa...
Quest to go digital could leave talented youth behind
The world is undergoing change at a rapid pace, hurtling developed society into a more digitised future. By Nyari Samushonga, CEO of WeThinkCode_ And yet, the more things change, the more they stay the same. Some of the most prominent digital innovations display the...
Don’t rip your payroll out, augment it
It's easy to assume that a legacy payroll platform isn't capable of handling the demands of the modern workforce, particularly in the era of hybrid and gig working. Considering that 70% of executives recently interviewed by Deloitte said that they were planning on a...
Fibre powers the rapid move to App-based communication
Primarily driven by increased access to fibre-based high speed internet connectivity, there has been a growing shift by the providers of applications to enhance their products. By Shane Chorley, head of sales and marketing at Frogfoot Networks In addition to their...
Upskilling key to addressing the manufacturing technology skills gap
Technology has always been a significant disruptor in the manufacturing sector, and as the rapid acceleration of digitalisation continues, the fourth industrial revolution (4IR) is once again changing the game. By Daniel Orelowitz, MD of Training Force Robotics and...
In the convenience economy, online retailers must strive to be best in class
The past few years have sparked significant change in society and the global (and local) economy. By Karmany Reddy, head of strategy and marketing at Orderin Most businesses, where possible, transitioned to working remotely and quickly became the new norm for...
Finding the business case for blockchain
The distributed ledger system behind blockchain, the technology used to secure cryptocurrencies, ensures that all transactions are validated and, importantly, that an immutable record is kept of these transactions. By Sumit Kumar Sharma, enterprise architect and head...
Tackling sustainability in a tech hungry world
The digital world is a major contributor to greenhouse gas emissions. But technologies also hold the key to solving the world's climate crisis. We unpack the dual role these innovations play in conversations about sustainability. Bu Nick Durrant, CEO of Bluegrass...
The distributor’s role in lifecycle management
Prior to the pandemic, technology lifecycle management generally referred to upgrading or replacing hardware. While an oversimplification, much of this came down to replacing a box with a better box. But the past two years have seen software-driven solutions take...
API Developer (Senior) at Parvana Recruitment
About our client:Our client is a leading global payments company who is building on their demonstrated success of transforming the payments landscape. Join this winning team to enhance your career and have a really enjoyable work environment. This client invests...
Senior ABAP Developers
Our client is looking for 4x Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules &...
Data Scientist (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a professional management consultancy and IT services provider, focused on delivering creative and innovative digital solutions. Their client base includes both startups and large corporations, but their mission remains the same: to...
Data Scientist at NRF National Research Foundation – Gauteng Colbyn
Postion Summary: uLwazi (meaning ‘knowledge') Node is one of the seven nodes of the South African Environmental Observation Network (SAEON). The Node was established in 2018 to support data management and the development of information platforms and decision-support...
Software Developer (Angular / TypeScript / Python) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client stands out as a recognised expert in automation technology, earning prestigious accolades for their innovative approach. Through the utilisation of state-of-the-art technology, they have positioned themselves as a prominent figure in global...
Scrum Master at Parvana Recruitment – Western Cape Cape Town
About our client: Our client, established in the 90's and headquartered in Cape Town, has a global presence with 500+ employees. They are a diverse team of engineers, developers and specialists in finance, HR, digital infrastructure and marketing who love utilising...
Digital Implementation Specialist (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a global leader in digital marketing and client reporting solutions, empowering financial professionals to enhance data-driven decisions. With operations spanning four continents, they are rapidly expanding their team worldwide. Serving...
Data Analyst at Parvana Recruitment – Gauteng Johannesburg
About our client:Our client offers financial service solutions helping their clients achieve their dreams. With an emphasis on culture fit, they boast a dedicated team of over 600 employees, many with over a decade of tenure. They have built their culture on a feeling...
API Developer (Senior) at Parvana Recruitment – Western Cape Cape Town
About our client:Our client is a leading global payments company who is building on their demonstrated success of transforming the payments landscape. Join this winning team to enhance your career and have a really enjoyable work environment. This client invests...
Senior ABAP Developers – Gauteng Pretoria Region
Our client is looking for 4x Senior ABAP Developers with expertise in S/4HANA and ECC for a hybrid role based in Pretoria. Key Requirements 5+ years' experience overall.BSc/ BTech/ [URL Removed]ABAP CodeSAP CertifiedProject LifecycleSAP Modules &...
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